ITC Customer Success, Service & Operations Department Salaries in New Delhi

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Likes

Salary packages are usually always the best in the industry. Amazing job security and very timely disbursement of salaries Constantly looking for ways to develop employees intellectually and academically

Dislikes

Work culture- people in the system for years are at higher levels and there is a toxic culture. They expect you to keep working sometimes ruthlessly even on holidays.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn't address our issue. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

Salary is considerably competitive

Dislikes

Work life balance is terrible. You leaving on time, top management takes it in a manner that you dont have enough work. Late nights are a normal especially for senior management. Appraisals are seriously affected by this.

Likes

ITC Limited has very robust processes and standards which act as guard rails for the organization

Dislikes

Over a period of time remuneration is very low as compared to market. Around 8-10 years back company was a pay master, this has significantly affected the quality of work force, standards and services. Work life balance and with time culture of caring and considering employees as assets is is also missing.