IntouchCX Technical Support Associate Salaries by 50+ Employees (Updated 2025)

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Designation	Avg Annual Salary	Open Jobs
Technical Support Associate 0 - 4 years exp. (54 salaries)	₹1.6 L/yr - ₹4.2 L/yr
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Customer Support Executive 0 - 4 years exp. (240 salaries)	₹1.5 L/yr - ₹4.8 L/yr	3 job openings
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Team Lead 2 - 10 years exp. (233 salaries)	₹3 L/yr - ₹9 L/yr	1 job opening
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Senior Associate 2 - 7 years exp. (183 salaries)	₹2 L/yr - ₹4.8 L/yr
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Customer Service Executive 0 - 4 years exp. (151 salaries)	₹1.7 L/yr - ₹4.5 L/yr
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Customer Service Associate 0 - 3 years exp. (87 salaries)	₹1.8 L/yr - ₹4.5 L/yr	2 job openings
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Customer Care Executive 1 - 5 years exp. (86 salaries)	₹1.6 L/yr - ₹3.8 L/yr
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Technical Support Executive 1 - 5 years exp. (85 salaries)	₹1.7 L/yr - ₹4.5 L/yr
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Process Associate 0 - 4 years exp. (65 salaries)	₹1.9 L/yr - ₹4 L/yr
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Technical Support Engineer 0 - 2 years exp. (53 salaries)	₹1.9 L/yr - ₹4 L/yr
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Senior Process Associate 0 - 7 years exp. (48 salaries)	₹2.3 L/yr - ₹4.5 L/yr
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Analyst 1 - 5 years exp. (25 salaries)	₹2.1 L/yr - ₹5.4 L/yr
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Senior Analyst 0 - 7 years exp. (18 salaries)	₹2.2 L/yr - ₹5.4 L/yr
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Senior Technical Support Engineer 1 - 5 years exp. (6 salaries)	₹2.5 L/yr - ₹4 L/yr
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Desktop Support Engineer 1 - 2 years exp. (5 salaries)	₹1.6 L/yr - ₹2.4 L/yr
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Deputy Manager 9 - 12 years exp. (3 salaries)	₹11.5 L/yr - ₹12.5 L/yr
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Network Engineer 2 - 4 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
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Technical Lead 3 - 5 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
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IT Executive 1 - 2 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
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Service Engineer 7 years exp. (AmbitionBox Estimate)	₹5.6 L/yr - ₹7.1 L/yr
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E Support Officer 0 - 5 years exp. (1.4k salaries)	₹1.5 L/yr - ₹5 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for IntouchCX

2.6

Rated by 24 employees for salary & benefits

Technical Support Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Mar 2023

3.0

for Salary and Benefits

Likes

Salaries paid on time.

Company culture - Good

Dislikes

Full on pressure job, you will be tortured if you get any dissatisfaction from customers and a lot of politics played in this organizarion no work development or any career development waste of time

Skill development - Bad

+3 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

Senior Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 07 Jan 2025

3.0

for Salary and Benefits

Likes

You get on time salary that’s the good thing

Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Work satisfaction - Poor

+2 more

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Company culture - Good

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Salary - Poor

+4 more

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

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Average annual salary for Technical Support Associate in IntouchCX is INR . Salary estimates are based on 50+ IntouchCX latest salaries received from various employees of IntouchCX.