IntouchCX Senior Service Delivery Manager Salaries by 4 Employees (Updated 2024)

11 - 13 years exp.

₹18.5 Lakhs - ₹19.5 Lakhs

Low Confidence

Salary of majority employees

26% less than the average Senior Service Delivery Manager Salary in BPO Companies for 11 - 13 years of experience

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Last Updated: 23 May 2024

Companies similar to IntouchCX for Senior Service Delivery Manager

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Service Delivery Manager Salary 13 - 21 years exp. (31 salaries)	₹16 L/yr - ₹35 L/yr 11% more
Wipro Senior Service Delivery Manager Salary 10 - 24 years exp. (21 salaries)	₹15 L/yr - ₹35 L/yr 31% more
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Genpact Senior Service Delivery Manager Salary 16 - 19 years exp. (7 salaries)	₹19.4 L/yr - ₹22 L/yr 10% more
TCS Senior Service Delivery Manager Salary 14 - 20 years exp. (22 salaries)	₹15 L/yr - ₹36 L/yr 27% more
HCLTech Senior Service Delivery Manager Salary 13 - 19 years exp. (30 salaries)	₹14 L/yr - ₹28 L/yr 14% more
Tech Mahindra Senior Service Delivery Manager Salary 15 - 20 years exp. (12 salaries)	₹18 L/yr - ₹28 L/yr 23% more
Infosys Senior Service Delivery Manager Salary 16 - 19 years exp. (3 salaries)	₹13 L/yr - ₹36 L/yr 27% more
Capgemini Senior Service Delivery Manager Salary 12 - 20 years exp. (37 salaries)	₹14.7 L/yr - ₹33.5 L/yr 28% more
Omega Healthcare Senior Service Delivery Manager Salary 12 - 19 years exp. (18 salaries)	₹12.8 L/yr - ₹21 L/yr 21% less
Quess Senior Service Delivery Manager Salary 15 - 16 years exp. (4 salaries)	₹20 L/yr - ₹28.5 L/yr 22% more
Infosys BPM Senior Service Delivery Manager Salary 20 - 22 years exp. (3 salaries)	₹34.1 L/yr - ₹70 L/yr 150% more
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Senior Service Delivery Manager salary at IntouchCX ranges between ₹18.5 Lakhs to ₹19.5 Lakhs per year for employees with experience between 11 years to 13 years. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Service Delivery Manager salaries

Last Updated: 23 May 2024

Experience	Avg Annual Salary
11 years (AmbitionBox Estimate)	₹19.5 L/yr - ₹35.1 L/yr
12 years (AmbitionBox Estimate)	₹19 L/yr - ₹19.5 L/yr
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13 years (AmbitionBox Estimate)	₹18.5 L/yr - ₹33.5 L/yr

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Salary related reviews for IntouchCX

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Sme Process Specialist in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Aug 2024

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

...blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Aug 2024

1.0

for Salary and Benefits

Likes

The collegue's and the team were nice and we used to get 2 way cab facility and free food.

Dislikes

...rst to work with . No growth and no job security. The managers are so bad there. Even the salary is not good at all. I would never recommend this company to anyone not even to my enemies.

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jul 2024

3.0

for Salary and Benefits

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Senior Service Delivery Manager Salary FAQs

What is the salary of Senior Service Delivery Manager at IntouchCX?

Senior Service Delivery Manager salary at IntouchCX in India ranges between ₹18.5 Lakhs to ₹19.5 Lakhs for experience between 11 years to 13 years. According to our estimates it is 26% less than the average Senior Service Delivery Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX India.

How does the salary of a Senior Service Delivery Manager at IntouchCX India compare with the average salary range for this job?

The average salary of a Senior Service Delivery Manager at IntouchCX is 26% less than the average salary of a Senior Service Delivery Manager in India. To know exact salary insights, login to view.

Which similar companies are paying more than IntouchCX to a Senior Service Delivery Manager in India?

Infosys BPM Senior Service Delivery Manager Salary - ₹34.1 Lakhs to ₹70.0 Lakhs per year
Wipro Senior Service Delivery Manager Salary - ₹15.0 Lakhs to ₹35.0 Lakhs per year
Capgemini Senior Service Delivery Manager Salary - ₹14.7 Lakhs to ₹33.5 Lakhs per year
Infosys Senior Service Delivery Manager Salary - ₹13.0 Lakhs to ₹36.0 Lakhs per year
TCS Senior Service Delivery Manager Salary - ₹15.0 Lakhs to ₹36.0 Lakhs per year

What is the salary of a Senior Service Delivery Manager in companies similar to IntouchCX in India?

Tech Mahindra Senior Service Delivery Manager Salary - ₹18.0 Lakhs to ₹28.0 Lakhs per year
Quess Senior Service Delivery Manager Salary - ₹20.0 Lakhs to ₹28.5 Lakhs per year
HCLTech Senior Service Delivery Manager Salary - ₹14.0 Lakhs to ₹28.0 Lakhs per year
Concentrix Corporation Senior Service Delivery Manager Salary - ₹16.0 Lakhs to ₹35.0 Lakhs per year
Genpact Senior Service Delivery Manager Salary - ₹19.4 Lakhs to ₹22.0 Lakhs per year

What is the estimated take home salary of a Senior Service Delivery Manager at IntouchCX in India?

The estimated take-home salary of a Senior Service Delivery Manager at IntouchCX ranges between ₹1,26,968 per month to ₹1,31,152 per month in India. The take-home salary calculation is based on the average IntouchCX Senior Service Delivery Manager salary in India which ranges between ₹18.5 Lakhs to ₹19.5 Lakhs per year for employees with experience between 11 years to 13 years. Check how did we calculate take home salary?

What is the notice period for Senior Service Delivery Manager at IntouchCX?

According to AmbitionBox, 67% of the IntouchCX Senior Service Delivery Managers reported a notice period of 2 Months, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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IntouchCX Senior Service Delivery Manager Salaries

IntouchCX Senior Service Delivery Manager salary in India ranges between ₹18.5 Lakhs to ₹19.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IntouchCX latest salaries received from various employees of IntouchCX.