Concentrix Corporation Senior Service Delivery Manager salaries in India

Likes

Employees are friendly, salary will credited on time.

Dislikes

This is my experience, can't say for every project or manager. 1) Before I was leading, the organization we are forced to work 14 to 16 hours a day and almost every weekend for 4 months. Few worst things I can't disclose in here. 2) leave policy is worst. 3) there are management decision from pk side, its all client management(timings etc)

Likes

Fantastic pay scale for new comers. But need to improve the hike scale. Management are good, in supporting their employees.

Dislikes

Pressure level for certain department. Always clients are agressive, not give liberty to share any opinion. Management should interference required.

Likes

... Learning opportunities are available. Very good company start your career here. Salary is on time and offered maximum salary in terms of other companies for a fresher.

Dislikes

Nothing to say about this.

Likes

...ng onsite hosting client QBRs gives immense self pride and learning experiences. If you have a niche capability like Speech implementation, WH will respect and pay you well.

Dislikes

Once you have delivered what was required, you are not required anymore - transition from being an asset to liability is so quick, it can deter your confidence. Financial limitations are so strict that an onsite travel may end up from your own pocket. There is no respect for global benchmarks like Six Sigma and PMP - leadership are terribly so centered on call-center principles, they simply do not understand today's benchmarks. Too small an understanding and vantage.

Likes

I used to like the work in the Wheelz Process which was in the Cnx and there was cleaned the floor. My TL was also good as a nature wise. That's why I did love the cnx.

Dislikes

... a team, there are discrimination is the most popular thing in the same process. And salary package was not good according to work there was so much pressure now. They were not aware for agents health issue. Computer's equipments were not working properly and even they didn't correct them.