IntouchCX Bangalore / Bengaluru Senior Customer Support Salaries by 2 Employees (Updated 2024)

2 - 3 years exp.

₹3.1 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 14 Dec 2023

Companies similar to IntouchCX for Senior Customer Support in Bangalore / Bengaluru

IntouchCX Senior Customer Support Salary

2 - 3 years exp. (AmbitionBox Estimate)

₹3.1 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Support Salary 2 - 3 years exp. (3 salaries)	₹2.9 L/yr - ₹3.8 L/yr At par
Tech Mahindra Senior Customer Support Salary 4 - 6 years exp. (3 salaries)	₹3.5 L/yr - ₹5 L/yr 12% more
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First Source Senior Customer Support Salary 2 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.8 L/yr 18% less
Electronica Mechatronic Systems Senior Customer Support Salary 6 - 10 years exp. (4 salaries)	₹4.8 L/yr - ₹5.1 L/yr 36% more
Myntra Senior Customer Support Salary 3 - 6 years exp. (3 salaries)	₹2.2 L/yr - ₹3.3 L/yr 19% less

Senior Customer Support salary at IntouchCX ranges between ₹3.1 Lakhs to ₹4 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of IntouchCX.

Top skills at IntouchCX for Senior Customer Support

international process International Voice Process international voice inbound voice process Technical Voice Process customer care customer support voice process Blending Semi Voice Bpo Voice voice support Inbound Process international call center

Salary related reviews for IntouchCX

1.0

Rated by 1 employees for salary & benefits

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 11 Dec 2024

5.0

for Salary and Benefits

Likes

Good

Dislikes

... 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

3.0

for Salary and Benefits

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Sme Process Specialist in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Aug 2024

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

...blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages.

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Senior Customer Support Salary FAQs

What is the notice period for Senior Customer Support at IntouchCX in Bangalore / Bengaluru?

According to AmbitionBox, 67% of the IntouchCX Senior Customer Supports in Bangalore / Bengaluru reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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IntouchCX Senior Customer Support Salaries in Bangalore / Bengaluru

IntouchCX Senior Customer Support salary in Bangalore / Bengaluru ranges between ₹3.1 Lakhs to ₹4 Lakhs. This is an estimate based on latest salaries received from employees of IntouchCX.