IntouchCX Escalation Agent Salaries by 3 Employees (Updated 2025)

1 - 8 years exp.

₹3.6 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

52% more than the average Escalation Agent Salary in BPO Companies for 1 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Escalation Agent Salary 2 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr
Login to view exact salary
Food, Beverage & Hospitality Escalation Agent Salary 8 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

Last Updated: 8 Dec 2023

Companies similar to IntouchCX for Escalation Agent

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Escalation Agent Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹3.6 L/yr 19% less
Teleperformance Escalation Agent Salary 1 - 10 years exp. (4 salaries)	₹1.1 L/yr - ₹1.9 L/yr 68% less
Login to view exact salary
Foundever Escalation Agent Salary 2 - 4 years exp. (3 salaries)	₹1.6 L/yr - ₹3.8 L/yr 25% less
Tech Mahindra Escalation Agent Salary 0 - 3 years exp. (5 salaries)	₹2 L/yr - ₹2.6 L/yr 40% less
Conneqt Business Solutions Escalation Agent Salary 0 - 5 years exp. (7 salaries)	₹1.6 L/yr - ₹3.5 L/yr 34% less

Escalation Agent salary at IntouchCX ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 3 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Escalation Agent salaries

Last Updated: 8 Dec 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
2 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
Login to view exact salary
8 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in IntouchCX

Operations Manager Salary

(21 salaries)

₹8.4 L/yr - ₹16 L/yr

Quality Analyst Salary

(259 salaries)

₹1.35 L/yr - ₹5.05 L/yr

Sales Manager Salary

(AmbitionBox Estimate)

₹4.1 L/yr - ₹5.2 L/yr

Store Manager Salary

(AmbitionBox Estimate)

₹4.1 L/yr - ₹5.2 L/yr

Team Lead Salary

(244 salaries)

₹3 L/yr - ₹8.19 L/yr

Analyst Salary

(27 salaries)

₹2.05 L/yr - ₹6.75 L/yr

Operations Executive Salary

(14 salaries)

₹2.5 L/yr - ₹4.5 L/yr

Senior Analyst Salary

(17 salaries)

₹2.2 L/yr - ₹5.4 L/yr

Deputy Manager Salary

(3 salaries)

₹11.5 L/yr - ₹12.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹5.6 L/yr - ₹7.1 L/yr

Salary related reviews for IntouchCX

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

Senior Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 07 Jan 2025

3.0

for Salary and Benefits

Likes

You get on time salary that’s the good thing

Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Work satisfaction - Poor

+2 more

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

Quality Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Oct 2023

1.0

for Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

Salary - Bad

+6 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Dec 2023

2.0

for Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Skill development - Good

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

Salary - Poor

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about IntouchCX?

Ask anonymously on communities.

IntouchCX Escalation Agent Salary FAQs

What is the notice period for Escalation Agent at IntouchCX?

According to AmbitionBox, 100% of the IntouchCX Escalation Agents reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
IntouchCX Salaries >
IntouchCX Escalation Agent Salaries

IntouchCX Escalation Agent salary in India ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IntouchCX latest salaries received from various employees of IntouchCX.