IntouchCX Chat Process salaries in India

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Likes

Nothing

Dislikes

...blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages.

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

Likes

The only thing I like about the company is on time salary credit and incentives used to get after sales

Dislikes

Always expect us to work harder and harder tirelessly like robot, usually demands us to keep working for hours out of office hours in the name of forces OT (over time) sometimes forgot to pay that as well and we have to keep reminding them the time and all when we have worked more than our login hours and they still behave like didn't heard, also strict attitude towards your own pending leaves which you cannot take even on serious times or your health is in serious condition that's very bad thing