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3.6

based on 39k Reviews

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New Delhi
Customer Success, Service & Operations

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Infosys Customer Success, Service & Operations Department Salaries in New Delhi

based on 53 latest salaries
Designation Avg Annual Salary Open Jobs

SME

6 - 10 years exp. · New Delhi (5 salaries)
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₹5 L/yr - ₹6 L/yr

Operations Executive

0 - 2 years exp. · New Delhi (5 salaries)
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₹2.2 L/yr - ₹2.9 L/yr

Senior System Associate

1 - 3 years exp. · New Delhi (4 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Service Delivery Leader

17 - 20 years exp. · New Delhi (4 salaries)
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₹30 L/yr - ₹32 L/yr

Starting your career? Discover Infosys fresher salaries in India

Senior Executive Operations

2 years exp. · New Delhi (3 salaries)
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₹3 L/yr - ₹3.6 L/yr

Operations Specialist

1 - 5 years exp. · New Delhi (3 salaries)
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₹3.5 L/yr - ₹5.1 L/yr

Senior Process Associate

3 - 6 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.8 L/yr

Program Manager

18 - 21 years exp. · New Delhi (AmbitionBox Estimate)
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₹30 L/yr - ₹50 L/yr

Senior Technical Support

3 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.8 L/yr - ₹6.5 L/yr

Customer Care Consultant

1 - 2 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Customer Service Executive

2 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.5 L/yr

French Language Specialist

2 - 4 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.5 L/yr - ₹7 L/yr

IT Service Manager

13 years exp. · New Delhi (AmbitionBox Estimate)
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₹10.3 L/yr - ₹25 L/yr

Sr.CCE

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Senior Service Delivery Manager

17 years exp. · New Delhi (AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr

Data Entry Operator

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹1.1 L/yr - ₹2 L/yr

Incident Manager

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.7 L/yr - ₹11.8 L/yr

PMO Lead

9 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.7 L/yr - ₹11.2 L/yr

Layout Designer

1 year exp. · New Delhi (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

SAS Analyst

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Last Updated: 14 Feb, 2025

What people are saying about Infosys

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vigorousmachine
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2w
works at
Infosys Consulting
Help Me Decide
YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable
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Salary related reviews for Infosys

1.8

Rated by 3 employees for salary & benefits

Senior Associate Technical Consultant in Chengalpattu (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 25 Oct 2024
1.0
 for  Salary and Benefits

Likes

Hybrid work Job security

  • Job security - Good
    • +1 more

Dislikes

No proper salary hike i had stayed here without hike almost 3 + years Salary hike too lower than the industry standard Feedback collected from employee through infy me is wast they will not even read that

read more
  • Salary - Bad
    • +3 more

Technology Lead in Bhubaneswar

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 08 Nov 2023
3.0
 for  Salary and Benefits

Likes

Work Life balance. Understanding Employee and providing proper solution. Learn new technologies.

  • Skill development - Good
    • +4 more

Dislikes

Lack of projects, false promises on promotions, Managers are like giving preference only specific community, Employee get harassed in name of promotion, Increased work hours, No appraisals and salary hike. Its been nearly two years , Infosys havent given salary hike to employees.

read more
  • Promotions - Poor

System Engineer Hardware in Bangalore Rural

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Oct 2023
1.0
 for  Salary and Benefits

Likes

Learning is good Good opportunity to upskill and get ready for future tech

  • Skill development - Good
    • +1 more

Dislikes

...id less as per market standards. 3. Toxic culture and office politics is high 4.No pay for overtime, holidays works just one extra leave which will expire in 90 days. 5.Manager's and HR are not supportive even no body care about your career and health. They keep pushing you to do extra and even allot there work as well. 6. Specially freshers stay away. you will stuck in here

read more
  • Salary - Bad
    • +4 more

Senior Consultant in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2023
1.0
 for  Salary and Benefits

Likes

Nothing such

  • Job security - Good

Dislikes

Worst organisation in terms of work life balance, salary and benefits, recognition and rewards. Specially if we are working as a loaned resources for some other domain, neither reporting manager nor project manager are bothered of recognition or appraisals. Worst leave policy. When we are working for a non-Indian client, have to follow their holidays calendar. Feels worst than a slave when we have to work on festivals without any extra benefit. In case of on-call support, we are supposed to be available for 24*7 hrs for that week but no compensatory off or any benefit. Doesn't matter if we have worked whole night for some issue, we are supposed to connect and work the next day as per the regular timings. This should be renamed and recognised as TIHAD JAIL instead of an organisation.

read more
  • Salary - Bad
    • +5 more

Operations Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Sep 2023
1.0
 for  Salary and Benefits

Likes

Work Culture

Dislikes

Salary, Don't join this company then you will regret. And Notice period is the big issue. WHen you try for another company you will get rejected because of notice period only. Salary is very low..no hike

read more
  • Salary - Bad
    • +1 more
see more salary related reviews

Infosys interview questions by designations

System Engineer (1.2k)Software Engineer (316)Technology Analyst (275)Associate Consultant (269)
View all 7.3k interview experiences

Know more about Infosys New Delhi

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#12 Best Mega Company - 2021

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Infosys Salary FAQs

How much does Infosys pay per year?
The average Infosys salary ranges from approximately ₹0.2 Lakh to ₹2.2 Lakhs per year for a Service Maintenance Supervisor and ₹58 Lakhs to ₹2 Crores per year for a Senior Vice President. Salary estimates are based on 53 Infosys salaries received from various employees of Infosys. Infosys employees rate the overall salary and benefits package 1.8/5 stars.
What is the highest salary in Infosys?
The highest-paying job at Infosys is a Senior Vice President with a salary of ₹58 Lakhs to ₹2 Crores per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹32 lakhs per year.
What is the minimum salary in Infosys?
Minimum salary at Infosys depends on the role you are applying for. For System Engineer the minimum salary is ₹2.5 Lakhs to ₹5.5 Lakhs per year, and for Test Engineer the minimum salary is ₹2.4 Lakhs to ₹7.8 Lakhs per year and so on.
What is the salary package for freshers in Infosys?
The average salary at Infosys for freshers varies from ₹1 Lakh to ₹2.4 Lakhs per year for Tally Accountant and ₹5 Lakhs to ₹13 Lakhs per year for Specialist Programmer.
What is the notice period at Infosys in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 43% of the Infosys employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 35% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 197 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Infosys , New Delhi is INRunlock blur . Salary estimates are based on 53 Infosys latest salaries received from various employees of Infosys.

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