Indiamart Intermesh Senior Manager Customer Service salaries in India

Likes

Pay is satisfactory at indiamart and on time payment. Colleagues are cooperative and help you. Growth opportunities are there.

Dislikes

Too much pressure. Indiamart treats its employees like donkeys. Everytime, after some days, work burden is added more and more with the same pay. Than focus on real problem solving or servicing, more pressure is on just talking to clients to complete a talk time target and convince them anyhow for renewal of service. Hevy pressure., working on lengthy processes, Many times technology doesn't work and the system is stuck. Working hours are 9 am to 6 pm but they give you so much work and at the end you will not be able to complete even after working 1 hour extra..they will tell you that you did nothing and wasted the entire day. Working days are Monday to Friday and you need to work at last saturday of the month and many time on any saturday due to work load and on all saturdays in March.

Likes

Nothing much to like about this company. Only the fact that you can learn something if you are a fresher, and the work hours are normally not too lengthy like other sales profiles in other companies. That's all.

Dislikes

...r vehicle. Also, use your own data pack and call balance to call the clients. 3. Company doesn't provide any salary hike year on year. 4. One of the worst employee centric companies in India. They don't care if you live, die, happy, sad, angry, satisfied, dissatisfied. They just want sales, they don't consider it's employees as human beings. 5. It didn't allow me to take leaves although my mother's health was not well. Company asked me to resign instead. 6. Policies, targets, purposes will change every month and you will be threatened to follow them. 7. You will not get any support, advice or help from senior management. 8. Work culture is terrible. Upper management will make sure that your life is extremely hectic. 9. No growth opportunities whatsoever. Work in the same position for the rest of your life. 10. Overall, you'll be highly dissatisfied with the work. Join only if you are a fresher and want to gain some experience of 6 months to 1 year maximum.

Likes

The thing which I like most in IndiaMART intermesh is providing weekly salary, the response to the customer.

Dislikes

The thing which I did not like is that the employee can't change the department before 9 months.

Likes

Salary on time

Dislikes

Worst working environment , every employee is searching for new job here and there is no branch manager ,no RM , neither thery are hiring ,and main thing INDIAMART didn't want to change their product,they are working with same product from last 28 years

Likes

Nothing

Dislikes

...e. Unfortunately, these circumstances adversely impacted my professional growth. Despite being the highest-performing branch in Kolkata, my salary was not revised as promised. Additionally, I was subjected to threats regarding the non-payment of my dues. This, coupled with the organization's lack of transparency and unprofessional conduct from certain managers (some with questionable backgrounds), created a toxic work environment. The company culture does not align with employee well-being or ethical standards. I observed frequent instances of false commitments being made to clients, which I personally took upon myself to rectify. Despite my dedication and contributions, the systemic issues and lack of support from higher management hindered my ability to thrive within the organization While I am proud of the milestones achieved during my tenure, the challenges I faced have made it clear that the organization must address its internal processes and culture to foster a healthier and more professional work environment.