Axis Bank Senior Manager Customer Service Salaries by 5 Employees

11 - 15 years exp.

₹8.2 Lakhs - ₹17.5 Lakhs

Low Confidence

Salary of majority employees

18% less than the average Senior Manager Customer Service Salary in Banking Companies for 11 - 15 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Manager Customer Service Salary 11 - 13 years exp. (AmbitionBox Estimate)	₹8.2 L/yr - ₹13 L/yr
Quality Assurance Senior Manager Customer Service Salary 13 - 15 years exp. (AmbitionBox Estimate)	₹12 L/yr - ₹17.5 L/yr
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BFSI, Investments & Trading Senior Manager Customer Service Salary 14 years exp. (AmbitionBox Estimate)	₹15.3 L/yr - ₹18.7 L/yr

Last Updated: 16 Mar 2023

Companies similar to Axis Bank for Senior Manager Customer Service

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Manager Customer Service Salary 10 - 19 years exp. (4 salaries)	₹10 L/yr - ₹15 L/yr 6% less
Kotak Mahindra Bank Senior Manager Customer Service Salary 10 - 18 years exp. (4 salaries)	₹10 L/yr - ₹14 L/yr 12% less
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IDFC FIRST Bank Senior Manager Customer Service Salary 11 - 15 years exp. (3 salaries)	₹7.6 L/yr - ₹9 L/yr 38% less
Tata Motors Senior Manager Customer Service Salary 4 - 13 years exp. (42 salaries)	₹6.2 L/yr - ₹20 L/yr 11% more
Vodafone Idea Senior Manager Customer Service Salary 13 - 17 years exp. (10 salaries)	₹15.2 L/yr - ₹20 L/yr 33% more

Senior Manager Customer Service salary at Axis Bank ranges between ₹8.2 Lakhs to ₹17.5 Lakhs per year for employees with experience between 11 years to 15 years. Salary estimates are based on 5 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Senior Manager Customer Service salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
11 years (AmbitionBox Estimate)	₹8.2 L/yr - ₹8.2 L/yr
12 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹12.1 L/yr
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13 years (AmbitionBox Estimate)	₹12 L/yr - ₹23.5 L/yr
14 years (AmbitionBox Estimate)	₹6.2 L/yr - ₹17 L/yr
15+ years (AmbitionBox Estimate)	₹17.5 L/yr - ₹17.5 L/yr

Similar Designation salaries in Axis Bank

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(59 salaries)

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Assistant Vice President Operations Salary

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₹12 L/yr - ₹24 L/yr

Team Lead Operations Salary

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₹2.5 L/yr - ₹5.5 L/yr

Manager Customer Service Operations Salary

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₹3.6 L/yr - ₹8 L/yr

Deputy Manager Customer Service Salary

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AML Analyst Salary

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₹1 L/yr - ₹3 L/yr

AML KYC Analyst Salary

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₹4 L/yr - ₹9 L/yr

Senior Quality Analyst Salary

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₹3.05 L/yr - ₹5 L/yr

Chat Support Executive Salary

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₹2.4 L/yr - ₹4.4 L/yr

Salary related reviews for Axis Bank

KYC Analyst in Visakhapatnam

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 23 Feb 2023

2.0

for Salary and Benefits

Likes

It is a great place to work for long year's but don't expect slary increases by year on year.Axis culture also very good and the environment also very friendly.A fresher can mingle easily with all senior staff.

Job security - Excellent

+3 more

Dislikes

Salary hikes. They will give you good ratings and promotions but salary will not increase. Year on year they will averagely increase 1500 to 3000 only.in 2014 also same ,in 2023 also same.How can an employee will live with the same salary hike process as like earlier 19th & 20 th century.

Salary - Poor

+1 more

Assistant Manager Trade Finance in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

5.0

• posted on 18 Apr 2019

4.0

for Salary and Benefits

Likes

As of now overall one and half year experience I am got practical knowledge on the products which were I am handling apart from subject knowledge, and have good communication with my teambers they supported and taught the working procedure.

Salary - Good

+6 more

Dislikes

When talking about salary it's depend upon our performance and rating, but only negative point is ratings of the employee are purely depend upon head of the department but not on employee performance. Some times I have worked 14-16 hours per a day there is no compensation .

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Home Sales Officer in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 21 Jan 2025

5.0

for Salary and Benefits

Likes

Everything is very good, and Axis Bank is a brand with a very good name in the market.

Salary - Excellent

+6 more

Dislikes

There will have to be a little increment in the salary of the lower level employees, because there they are already from third party role, everything else is very good.

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

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Axis Bank Senior Manager Customer Service Salary FAQs

What is the salary of Senior Manager Customer Service at Axis Bank ?

The average salary of a Senior Manager Customer Service at Axis Bank in India typically ranges from ₹8.2 Lakhs to ₹17.5 Lakhs per year, depending on experience (from 11 years to 15 years).

The top 10% of Senior Manager Customer Service at Axis Bank earn more than ₹17.5 Lakhs per year, and the top 1% earn over ₹17.5 Lakhs per year. Senior Manager Customer Service Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Axis Bank employees in India.

What is the estimated take home salary of a Senior Manager Customer Service at Axis Bank in India?

The estimated take-home salary of a Senior Manager Customer Service at Axis Bank in India typically ranges from ₹91,616 to ₹94,067 per month. This is based on the average salary range of ₹8.2 Lakhs to ₹17.5 Lakhs per year for employees with experience ranging from 11 years to 15 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Axis Bank for Senior Manager Customer Service in India?

Vodafone Idea	₹15.2 Lakhs to ₹20.0 Lakhs per year
Tata Motors	₹6.2 Lakhs to ₹20.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Axis Bank, depending on the role and experience level.

What is the salary of a Senior Manager Customer Service in companies similar to Axis Bank in India?

The salary of a Senior Manager Customer Service at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HDFC Bank	₹10.0 Lakhs to ₹15.0 Lakhs per year
Kotak Mahindra Bank	₹10.0 Lakhs to ₹14.0 Lakhs per year
IDFC FIRST Bank	₹7.6 Lakhs to ₹9.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Manager Customer Service at Axis Bank in India?

The salary growth for a Senior Manager Customer Service at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Senior Manager Customer Service can expect the following growth trajectory at Axis Bank:

Experience	Average Salary Range
11 years	₹8.2 Lakhs to ₹8.2 Lakhs per year
12 years	₹9.5 Lakhs to ₹12.1 Lakhs per year
13 years	₹12.0 Lakhs to ₹23.5 Lakhs per year
14 years	₹6.2 Lakhs to ₹17.0 Lakhs per year

and so on.

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Axis Bank Senior Manager Customer Service Salaries

Axis Bank Senior Manager Customer Service salary in India ranges between ₹8.2 Lakhs to ₹17.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Axis Bank latest salaries received from various employees of Axis Bank.

Axis Bank Senior Manager Customer Service salaries in India

Companies similar to Axis Bank for Senior Manager Customer Service

Latest annual salaries shared by Axis Bank Senior Manager Customer Service

Experience wise Axis Bank Senior Manager Customer Service salaries

Similar Designation salaries in Axis Bank

Salary related reviews for Axis Bank

KYC Analyst in Visakhapatnam

Assistant Manager Trade Finance in Hyderabad / Secunderabad

Deputy Manager in Bangalore / Bengaluru (working remotely)

Home Sales Officer in Mumbai

Deputy Manager in Lucknow

Axis Bank Senior Manager Customer Service Salary FAQs

Tell us how to improve this page.