Axis Bank Senior Manager Customer Service salaries in India

Likes

It is a great place to work for long year's but don't expect slary increases by year on year.Axis culture also very good and the environment also very friendly.A fresher can mingle easily with all senior staff.

Dislikes

Salary hikes. They will give you good ratings and promotions but salary will not increase. Year on year they will averagely increase 1500 to 3000 only.in 2014 also same ,in 2023 also same.How can an employee will live with the same salary hike process as like earlier 19th & 20 th century.

Likes

As of now overall one and half year experience I am got practical knowledge on the products which were I am handling apart from subject knowledge, and have good communication with my teambers they supported and taught the working procedure.

Dislikes

When talking about salary it's depend upon our performance and rating, but only negative point is ratings of the employee are purely depend upon head of the department but not on employee performance. Some times I have worked 14-16 hours per a day there is no compensation .

Likes

Skill development compared to other bank axis provide good learnings

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Likes

Everything is very good, and Axis Bank is a brand with a very good name in the market.

Dislikes

There will have to be a little increment in the salary of the lower level employees, because there they are already from third party role, everything else is very good.

Likes

The team is good and if you want to learn on your own

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities