Kotak Mahindra Bank Senior Manager Customer Service Salaries by 4 Employees

10 - 18 years exp.

₹10 Lakhs - ₹14 Lakhs

Low Confidence

Salary of majority employees

28% less than the average Senior Manager Customer Service Salary in Banking Companies for 10 - 18 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Manager Customer Service Salary 13 - 18 years exp. (3 salaries)	₹10 L/yr - ₹14 L/yr
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Quality Assurance Senior Manager Customer Service Salary 10 years exp. (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.1 L/yr

Last Updated: 8 Mar 2024

Companies similar to Kotak Mahindra Bank for Senior Manager Customer Service

Company name	Avg Annual Salary	Open Jobs
Axis Bank Senior Manager Customer Service Salary 11 - 15 years exp. (5 salaries)	₹8.2 L/yr - ₹17.5 L/yr 14% more
HDFC Bank Senior Manager Customer Service Salary 10 - 19 years exp. (4 salaries)	₹10 L/yr - ₹15 L/yr 8% more
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IDFC FIRST Bank Senior Manager Customer Service Salary 11 - 15 years exp. (3 salaries)	₹7.6 L/yr - ₹9 L/yr 29% less
Tata Motors Senior Manager Customer Service Salary 4 - 13 years exp. (42 salaries)	₹6.2 L/yr - ₹20 L/yr 27% more
Vodafone Idea Senior Manager Customer Service Salary 13 - 17 years exp. (10 salaries)	₹15.2 L/yr - ₹20 L/yr 52% more

Senior Manager Customer Service salary at Kotak Mahindra Bank ranges between ₹10 Lakhs to ₹14 Lakhs per year for employees with experience between 10 years to 18 years. Salary estimates are based on 4 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Senior Manager Customer Service salaries

Last Updated: 8 Mar 2024

Experience	Avg Annual Salary
10 years (AmbitionBox Estimate)	₹11.2 L/yr - ₹14.3 L/yr
11 years (AmbitionBox Estimate)	₹10.9 L/yr - ₹14 L/yr
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12 years (AmbitionBox Estimate)	₹10.7 L/yr - ₹13.7 L/yr
13 years (AmbitionBox Estimate)	₹10.5 L/yr - ₹13.4 L/yr
14 years (AmbitionBox Estimate)	₹10.2 L/yr - ₹13.1 L/yr
15+ years (AmbitionBox Estimate)	₹9.7 L/yr - ₹12.3 L/yr

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Salary related reviews for Kotak Mahindra Bank

4.0

Rated by 1 employees for salary & benefits

Assistant Manager Trade Finance in Thane

BFSI, Investments & Trading Department

4.0

• posted on 15 Feb 2021

5.0

for Salary and Benefits

Likes

I think in those days we are lots things learned. Bank also supporting so we are satisfied .

Salary - Excellent

+2 more

Dislikes

I think salary package not good compare to other bank this salary not meet in Mumbai location expenses. So I think bank needs to increase salary package that will be help financial support. If Employees salary will be increased then we all are working happily.

B.P.O in Bangalore Rural

Finance & Accounting Department

5.0

• posted on 30 Mar 2022

5.0

for Salary and Benefits

Likes

...agement is transparent. There is a huge cafeteria and gaming arcade for chiling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

No issue

Relationship Officer in Visakhapatnam

Full Time

Sales & Business Development Department

1.0

• posted on 24 Mar 2025

2.0

for Salary and Benefits

Likes

On time salary

Skill development - Good

Dislikes

Worst work culture, even 2nd Saturday and 4th Saturday also working day.and if anyone not reached daily sales target reporting manager is putting LOP and high work pressure and paying low salaries.and not not given any leaves

Salary - Poor

+4 more

Manager OPS in Kolkata

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 18 Mar 2025

2.0

for Salary and Benefits

Likes

There is nothing much to like except you may see a level of job security if you're doing good in ops or sales work

Dislikes

Almost every aspect of the job that includes culture, managers, management, decisions, promotions, salary, all other perks, work life balance is NIL, kissing of Manger's hand may allow you to grow mostly, a company with worst management who doesn't even care for employees and men who are working hard. Please do not join if you have some other better options in hand

Salary - Poor

+5 more

Assistant Product Sales Manager in Madurai

Full Time

Sales & Business Development Department

4.0

• posted on 13 Mar 2025

4.0

for Salary and Benefits

Likes

Salary, Skill Development, promotions.

Salary - Good

+3 more

Dislikes

Managers who are not following the company policy. Too much process in account opening and POS. Customer funds are getting hold in the individual current accounts for like 12 months or 13 months. Ridiculous. Worst service provider to the customers. The bank is giving priority to sales only. Not for service.

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What people are saying about Kotak Mahindra Bank

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malleshkuruva

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Kotak Mahindra Bank

I have bank experience and want to move to the IT sector, any possible? Which cloud is suitable for me.

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Kotak Mahindra Bank Senior Manager Customer Service Salary FAQs

What is the salary of Senior Manager Customer Service at Kotak Mahindra Bank ?

The average salary of a Senior Manager Customer Service at Kotak Mahindra Bank in India typically ranges from ₹10.0 Lakhs to ₹14.0 Lakhs per year, depending on experience (from 10 years to 18 years).

The top 10% of Senior Manager Customer Service at Kotak Mahindra Bank earn more than ₹14.0 Lakhs per year, and the top 1% earn over ₹14.0 Lakhs per year. Senior Manager Customer Service Salaries at Kotak Mahindra Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Kotak Mahindra Bank employees in India.

What is the estimated take home salary of a Senior Manager Customer Service at Kotak Mahindra Bank in India?

The estimated take-home salary of a Senior Manager Customer Service at Kotak Mahindra Bank in India typically ranges from ₹81,243 to ₹83,361 per month. This is based on the average salary range of ₹10.0 Lakhs to ₹14.0 Lakhs per year for employees with experience ranging from 10 years to 18 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Kotak Mahindra Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Kotak Mahindra Bank for Senior Manager Customer Service in India?

Vodafone Idea	₹15.2 Lakhs to ₹20.0 Lakhs per year
Tata Motors	₹6.2 Lakhs to ₹20.0 Lakhs per year
Axis Bank	₹8.2 Lakhs to ₹17.5 Lakhs per year
HDFC Bank	₹10.0 Lakhs to ₹15.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Kotak Mahindra Bank, depending on the role and experience level.

What is the salary of a Senior Manager Customer Service in companies similar to Kotak Mahindra Bank in India?

The salary of a Senior Manager Customer Service at companies similar to Kotak Mahindra Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IDFC FIRST Bank

₹7.6 Lakhs to ₹9.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Manager Customer Service at Kotak Mahindra Bank in India?

The salary growth for a Senior Manager Customer Service at Kotak Mahindra Bank depends on factors such as experience, performance, and promotions. On average, a Senior Manager Customer Service can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
10 years	₹11.2 Lakhs to ₹14.3 Lakhs per year
11 years	₹10.9 Lakhs to ₹14.0 Lakhs per year
12 years	₹10.7 Lakhs to ₹13.7 Lakhs per year
13 years	₹10.5 Lakhs to ₹13.4 Lakhs per year

and so on.

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Kotak Mahindra Bank Senior Manager Customer Service Salaries

Kotak Mahindra Bank Senior Manager Customer Service salary in India ranges between ₹10 Lakhs to ₹14 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.