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4.0

based on 9.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Senior Manager Customer Service salaries in India

Annual salary range
11 - 15 years exp.
₹7.6 Lakhs - ₹9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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49% less than the average Senior Manager Customer Service Salary in Banking Companies for 11 - 15 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Manager Customer Service Salary
13 - 15 years exp. (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.3 L/yr

BFSI, Investments & Trading
Senior Manager Customer Service Salary
11 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹9.9 L/yr

Last Updated: 22 Jul 2023

Companies similar to IDFC FIRST Bank for Senior Manager Customer Service

Company name Avg Annual Salary Open Jobs
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HDFC Bank Senior Manager Customer Service Salary

10 - 19 years exp. (4 salaries)
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₹10 L/yr - ₹15 L/yr

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Axis Bank Senior Manager Customer Service Salary

11 - 15 years exp. (5 salaries)
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₹8.2 L/yr - ₹17.5 L/yr

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Kotak Mahindra Bank Senior Manager Customer Service Salary

10 - 18 years exp. (4 salaries)
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₹10 L/yr - ₹14 L/yr

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Tata Motors Senior Manager Customer Service Salary

3 - 13 years exp. (41 salaries)
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₹7 L/yr - ₹20 L/yr

arrow icon 76% more
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Vodafone Idea Senior Manager Customer Service Salary

13 - 17 years exp. (10 salaries)
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₹15.2 L/yr - ₹20 L/yr

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Senior Manager Customer Service salary at IDFC FIRST Bank ranges between ₹7.6 Lakhs to ₹9 Lakhs per year for employees with experience between 11 years to 15 years. Salary estimates are based on 3 latest salaries received from various employees of IDFC FIRST Bank.

Latest annual salaries shared by IDFC FIRST Bank Senior Manager Customer Service

1y ago
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15 years exp.
1y ago
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13 years exp.
1y ago
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11 years exp.

Experience wise IDFC FIRST Bank Senior Manager Customer Service salaries

Last Updated: 22 Jul 2023

Experience Avg Annual Salary
11 years (AmbitionBox Estimate)

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₹8.1 L/yr - ₹10.3 L/yr
13 years (AmbitionBox Estimate)

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₹6.8 L/yr - ₹8.7 L/yr
15+ years (AmbitionBox Estimate)

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₹6.8 L/yr - ₹8.7 L/yr

Similar Designation salaries in IDFC FIRST Bank

Team Lead Operations Salary
(16 salaries)
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₹2.05 L/yr - ₹9.8 L/yr
POD Lead Salary
(11 salaries)
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₹3 L/yr - ₹6.8 L/yr
Escalation Manager Salary
(10 salaries)
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₹4 L/yr - ₹7.4 L/yr
Assistant Vice President Operations Salary
(7 salaries)
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₹15 L/yr - ₹29 L/yr
KYC Analyst Salary
(6 salaries)
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₹2.15 L/yr - ₹4.34 L/yr
Manager Process Excellence Salary
(6 salaries)
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₹6 L/yr - ₹10 L/yr
B.P.O Salary
(5 salaries)
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₹1.5 L/yr - ₹5 L/yr
Phone Banking Executive Salary
(5 salaries)
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₹1.55 L/yr - ₹2 L/yr
Training Quality Manager Salary
(5 salaries)
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₹5.5 L/yr - ₹6.25 L/yr
Process Trainer Salary
(5 salaries)
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₹3 L/yr - ₹9.5 L/yr

Salary related reviews for IDFC FIRST Bank

Senior Manager Hrbp in Jaipur

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 20 Dec 2024
5.0
 for  Salary and Benefits

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

read more
  • Salary - Excellent
    +5 more

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient

Acquisition Manager in Mumbai

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 20 Nov 2024
4.0
 for  Salary and Benefits

Likes

...hat you get after joining the Idfc first bank 1. You get a family mediclaim. 2. You get bonus as you complete 1 year. 3. You get Travel Expense. 4. You get reimbursement of you monthly phone bill

read more
  • Salary - Good
    +1 more

Dislikes

Company's Culture is not good, So before joining the retail banking in Idfc First bank think twice .

  • Promotions - Poor
    +3 more

Teller in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Nov 2024
4.0
 for  Salary and Benefits

Likes

Only their salary structure is good.

  • Salary - Good
    +1 more

Dislikes

I resigned from this job because there was too much of favoritism specially in their Lower Parel branch. There is this person name Ajeetkumar Pandey (Branch Relationship Manager) who was previously Banker Authoriser is worst. 10 to 12 tellers/ cashier have resigned because of him. He is very smart in terms of office politics. And if people try to complain to the HR then he fulfills the branch's target so HR won't blame or question him. Worst HR and management.

read more
  • Skill development - Bad
    +4 more

Production Engineer in Mumbai

Full Time

 · 

Production, Manufacturing & Engineering Department

1.0
  •  posted on 08 Nov 2024
3.0
 for  Salary and Benefits

Likes

Salary structure is good depend on the role.

Dislikes

There is no fixed working hours. Partiality between employees by manager. Recession without any reason. No one listen employee concern. Overall Working culture is terrible.

read more
  • Skill development - Bad
    +5 more

Senior Relationship Manager in Shivamogga

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 08 Nov 2024
5.0
 for  Salary and Benefits

Likes

On time salary and weekly off. And our products and policy is very simple and and S_. _C APPLICATION to work easily

read more
  • Salary - Excellent
    +6 more

Dislikes

In our branch we don't have customer meeting room . It's very shameful me when I discussions with customer

see more salary related reviews

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2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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IDFC FIRST Bank Senior Manager Customer Service salary in India ranges between ₹7.6 Lakhs to ₹9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.