Top skills at IGT Solutions for Travel Process Associate
customer support
voice process
Customer Service
voice support
amadeus
galileo
Travel Process
customer care
Communication Skills
blended process
sabre
international process
International Voice Process
tourism
Airlines
Salary related reviews for IGT Solutions
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 01 Jan 2025
2.0
for Salary and Benefits
Likes
Just the salary on time.
Dislikes
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
...esent all the time also, made an app for employee's emotional and mental health. Salary and benefits, promotions/appraisal are real for sure. Don't get mislead by negative ratings. Skill development/learning is never ending. In conclusion, I really like this company and yes, I'm not asked or paid to write the positive reviews only.
Thought there is nothing to be liked except waste of time during Edreams Odegio Training
Dislikes
...one 3hrs prior to shift & Drop 30min after your shift ends
No holiday or leaves despite you have leaves in your kitty
Low compensation
Dishonest Management weather its Sarabjeet or Any other full of lies