IGT Solutions Head Operations salaries in Gurgaon / Gurugram

Likes

There is nothing to like about this company as they will always take you for granted.

Dislikes

...and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, that is not functional and can be used only at the time of a client visit.

Likes

The clientele and kind of travel projects IGT has is amazing. Lot of new learning in travel industry in case you are flexible at moving to different projects.

Dislikes

Compensation is decent but not worth the time company demands you to invest at and after work hours. In managerial roles you may end up spending 10-12 hours pretty regularly. Appraisals are not great and favouritism is shown freely by each vertical head. Not much constructive feedback also received during these appraisal process. Too much internal politics defines short term goals and the senior leadership team itself is divided over long term vision of the company. Sometimes the differences between leaders are not professional and very un-parliamentary even in front of juniors. Not much learning from leaders in terms of skill enhancement.

Likes

I like the work environment of igt and work life balance with work and personal life. Igt has the best facility provide to theirs employees.

Dislikes

Salary is very less and salary appraisal not good , I got only 127 per month appraisal. In senior management politics everywhere , there hire only Muslims people's and doesn't care the Hindu due to the most of senior are Muslims. This is the most worst thing and they don't know how to talk with agent and don't care. They doesn't have enough systems to work. I forgot one of the worst thing is transport and their charges + no show . Per no show 100 bucks deduct from Salary of you miss the cab or not respond while cab timing. They deducted the hard earned money from agent salary. On diwali they nothing provide like bonus or gift.

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

Likes

If you are in any back office process, life is little bit easier, though less salary.

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens