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IGT Solutions Head Operations salaries in Gurgaon / Gurugram

Annual salary range
16 - 19 years exp.
₹18.5 Lakhs - ₹27.4 Lakhs
Salary of majority employees
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Fixed (92%)
₹22 Lakhs
Variable (8%)
₹2.0 Lakhs
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38% more than the average Head Operations Salary in IT Services & Consulting Companies for 16 - 19 years of experience

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Last Updated: 12 Dec 2024

Companies similar to IGT Solutions for Head Operations in Gurgaon / Gurugram

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IGT Solutions Head Operations Salary

16 - 19 years exp. (6 salaries)

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₹18.5 L/yr - ₹27.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Head Operations Salary

16 - 24 years exp. (3 salaries)

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₹20.9 L/yr - ₹37 L/yr

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Oyo Rooms Head Operations Salary

5 - 11 years exp. (9 salaries)

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₹11 L/yr - ₹22 L/yr

arrow icon 32% less
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Axis Bank Head Operations Salary

9 - 14 years exp. (8 salaries)

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₹6 L/yr - ₹10 L/yr

arrow icon 62% less
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CollegeDekho Head Operations Salary

14 - 19 years exp. (6 salaries)

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₹25 L/yr - ₹40 L/yr

arrow icon 32% more
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₹14.2 L/yr - ₹20.4 L/yr

arrow icon 18% less

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Head Operations salary at IGT Solutions ranges between ₹18.5 Lakhs to ₹27.4 Lakhs per year for employees with experience between 16 years to 19 years. Salary estimates are based on 6 latest salaries received from various employees of IGT Solutions.

Latest annual salaries shared by IGT Solutions Head Operations in Gurgaon / Gurugram

2mo ago
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18 years exp.
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19 years exp.
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16 years exp.
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19 years exp.
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19 years exp.

Experience wise IGT Solutions Head Operations salaries in Gurgaon / Gurugram

Last Updated: 12 Dec 2024

Experience Avg Annual Salary
15+ years  (6 salaries)

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₹18.5 L/yr - ₹43.1 L/yr

Similar Designation salaries in IGT Solutions

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₹14.75 L/yr - ₹21 L/yr
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₹7.5 L/yr - ₹14.1 L/yr
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₹19.5 L/yr - ₹28 L/yr
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₹36 L/yr - ₹50 L/yr

Top skills at IGT Solutions for Head Operations

amadeus Capacity Planning Operations Management SLA Management Operations bpo Team Management Bpo Operations Operational Head Machine Learning Artificial Intelligence Process Management Client Management Client Interaction gds

Salary related reviews for IGT Solutions

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Rated by 1 employees for salary & benefits

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Apr 2019

3.0
 for  Salary and Benefits

Likes

The clientele and kind of travel projects IGT has is amazing. Lot of new learning in travel industry in case you are flexible at moving to different projects.

read more

Dislikes

Compensation is decent but not worth the time company demands you to invest at and after work hours. In managerial roles you may end up spending 10-12 hours pretty regularly. Appraisals are not great and favouritism is shown freely by each vertical head. Not much constructive feedback also received during these appraisal process. Too much internal politics defines short term goals and the senior leadership team itself is divided over long term vision of the company. Sometimes the differences between leaders are not professional and very un-parliamentary even in front of juniors. Not much learning from leaders in terms of skill enhancement.

read more
  • Skill development - Poor
  • +3 more

Teaching & Training Department

3.0
  •  posted on 05 Nov 2018

1.0
 for  Salary and Benefits

Likes

I like the work environment of igt and work life balance with work and personal life. Igt has the best facility provide to theirs employees.

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  • Work-life balance - Good

Dislikes

Salary is very less and salary appraisal not good , I got only 127 per month appraisal. In senior management politics everywhere , there hire only Muslims people's and doesn't care the Hindu due to the most of senior are Muslims. This is the most worst thing and they don't know how to talk with agent and don't care. They doesn't have enough systems to work. I forgot one of the worst thing is transport and their charges + no show . Per no show 100 bucks deduct from Salary of you miss the cab or not respond while cab timing. They deducted the hard earned money from agent salary. On diwali they nothing provide like bonus or gift.

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  • Salary - Bad
  • +3 more

Full Time

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Other Department

4.0
  •  posted on 31 Jan 2025

3.0
 for  Salary and Benefits

Likes

On time salary no delays which is a good part, easy job hirings, easy IJPs apply

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  • Job security - Good

Dislikes

Work culture or management is not soo great, specially for QAs no such good learnings, management will ask to login more as compared to own profile work, less increament even if you getting good ratings, salary is not up to the mark.

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  • Skill development - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jan 2025

3.0
 for  Salary and Benefits

Likes

Nothing really, it was a disaster working with them.

Dislikes

I spent so much time working for Expedia's back office, but my salary wasn’t credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that I’d receive my systems after completing certification. This was a lie—they told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there weren’t enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employees—who had no medical issues—were given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctor’s prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay ₹36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasn’t even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. That’s when I realized how corrupt the company and its management were. It wasn’t just me—other employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didn’t comply. If you're considering working here, just don’t. It’s not worth it. They’re scammers and liars. They convinced me to move to Gurgaon for a month, promising I’d get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasn’t safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we weren’t allowed to go any further, and sometimes the drivers were intoxicated. What’s the point of providing cabs if they’re not even taking us home? The security guards who were supposed to walk us home wouldn’t do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didn’t reach there on time, they’d yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. I’d never consider working with them again. I still haven’t received my experience letter. HRs lecture us about doing things the right way, but they can’t even verify basic medical documents. It’s disappointing and absurd.

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  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jan 2025

2.0
 for  Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

read more
  • Salary - Poor
  • +6 more
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IGT Solutions Head Operations Salary FAQs

What is the salary of Head Operations at IGT Solutions Gurgaon / Gurugram?
Head Operations salary at IGT Solutions in Gurgaon / Gurugram ranges between ₹18.5 Lakhs to ₹27.4 Lakhs for experience between 16 years to 19 years. According to our estimates it is 38% more than the average Head Operations Salary in India. Salary estimates are based on 6 latest salaries received from various employees of IGT Solutions Gurgaon / Gurugram.
How does the salary of a Head Operations at IGT Solutions Gurgaon / Gurugram compare with the average salary range for this job?
The average salary of a Head Operations at IGT Solutions is 38% more than the average salary of a Head Operations in Gurgaon / Gurugram. To know exact salary insights, login to view.
What are the top skills required to work as a Head Operations at IGT Solutions?
amadeus, Capacity Planning, Operations Management, SLA Management and Operations are some of the popular skills required to work as a Head Operations at IGT Solutions Gurgaon / Gurugram.
Which similar companies are paying more than IGT Solutions to a Head Operations in Gurgaon / Gurugram?
  • CollegeDekho Head Operations Salary - ₹25.0 Lakhs to ₹40.0 Lakhs per year
  • TCS Head Operations Salary - ₹20.9 Lakhs to ₹37.0 Lakhs per year
What is the salary of a Head Operations in companies similar to IGT Solutions in Gurgaon / Gurugram?
  • National Commodities Management Services Head Operations Salary - ₹14.2 Lakhs to ₹20.4 Lakhs per year
  • Oyo Rooms Head Operations Salary - ₹11.0 Lakhs to ₹22.0 Lakhs per year
  • Axis Bank Head Operations Salary - ₹6.0 Lakhs to ₹10.0 Lakhs per year
What is the estimated take home salary of a Head Operations at IGT Solutions in Gurgaon / Gurugram?
The estimated take-home salary of a Head Operations at IGT Solutions ranges between ₹1,52,918 per month to ₹1,58,696 per month in Gurgaon / Gurugram. The take-home salary calculation is based on the average IGT Solutions Head Operations salary in India which ranges between ₹18.5 Lakhs to ₹27.4 Lakhs per year for employees with experience between 16 years to 19 years. Check how did we calculate take home salary?
What is the notice period for Head Operations at IGT Solutions in Gurgaon / Gurugram?
According to AmbitionBox, 100% of the IGT Solutions Head Operationss in Gurgaon / Gurugram reported a notice period of 3 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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IGT Solutions Head Operations salary in Gurgaon / Gurugram ranges between ₹18.5 Lakhs to ₹27.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 6 IGT Solutions latest salaries received from various employees of IGT Solutions.