IDFC FIRST Bank Customer Care Representative Salaries by 2 Employees (Updated 2025)

7 - 10 years exp.

₹2.2 Lakhs - ₹2.8 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 21 Oct 2023

Companies similar to IDFC FIRST Bank for Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Ujjivan Small Finance Bank Customer Care Representative Salary 0 - 9 years exp. (222 salaries)	₹1.6 L/yr - ₹5 L/yr 53% more
HSBC Global Banking and Markets Customer Care Representative Salary 1 - 5 years exp. (4 salaries)	₹4.2 L/yr - ₹5 L/yr 87% more
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TTEC India Customer Care Representative Salary 0 - 4 years exp. (63 salaries)	₹1.3 L/yr - ₹4 L/yr 1% more
Teleperformance Customer Care Representative Salary 0 - 4 years exp. (56 salaries)	₹1 L/yr - ₹3.6 L/yr At par	1 job opening
Admiral Solutions Customer Care Representative Salary 0 - 7 years exp. (49 salaries)	₹3.8 L/yr - ₹6 L/yr 83% more

Customer Care Representative salary at IDFC FIRST Bank ranges between ₹2.2 Lakhs to ₹2.8 Lakhs per year for employees with experience between 7 years to 10 years. Salary estimates are based on 2 latest salaries received from various employees of IDFC FIRST Bank.

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Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Dislikes

No dislikes as such

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Senior Customer Service Executive in Hoshangabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Sep 2023

4.0

for Salary and Benefits

Likes

Salary is better as compared to other players good incentive system but not very good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

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Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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IDFC FIRST Bank Customer Care Representative Salary FAQs

What is the notice period for Customer Care Representative at IDFC FIRST Bank?

According to AmbitionBox, 100% of the IDFC FIRST Bank Customer Care Representatives reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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IDFC FIRST Bank Customer Care Representative Salaries

IDFC FIRST Bank Customer Care Representative salary in India ranges between ₹2.2 Lakhs to ₹2.8 Lakhs. This is an estimate based on latest salaries received from employees of IDFC FIRST Bank.