ICICI Lombard General Insurance Company Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Salary received on time no delays. Leaves system was also as per the requirements

Dislikes

Breaks are not appropriate I have medical issues like over active bladder I need to go to washroom frequently between one two hours but there is no break just you have to take permissions for that also break schedule not good

Likes

I like company benefits , salary, work ,

Dislikes

Koi equality nh h, manager behavior is very bad, partially karte h, such bolne vale ko company se fire krte h, sab k liye ek rules h but manager o follow nh krta uske important person k liye jyada benefit dikhata h aise logonki wajah se hi company ka nam kharb hota hai.

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Likes

Job security. They didn't fire anyone

Dislikes

Very less salary If you work hard they will never appreciate you Sales team involvement infact manger did not take stand for there employees. They only blames you. Work load is to high you will be doing 2 persons work at 1 person salary. Work culture is very bad.

Likes

Job security and few HR policies now those are outdated. Nothing much other than job security.

Dislikes

... year rather than thinking about team requirements. Should work on all weekends. No extra pay for overtime. Band 1 people come and say that they are going to implement overtime allowances but it's almost 2 years now but no such action taken. No internal job movements as they are scared to move resources for loss of track and no skill improvement programs. You would do same kind of job for years and they never reply to complaints.