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ICICI Bank

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4.0

based on 38k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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New Delhi
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in New Delhi

based on 2k latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager

0 - 14 years exp. · New Delhi (316 salaries)
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₹3 L/yr - ₹10 L/yr

Relationship Manager

0 - 16 years exp. · New Delhi (269 salaries)
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₹2.6 L/yr - ₹12 L/yr

1 job opening

Deputy Branch Manager

1 - 14 years exp. · New Delhi (96 salaries)
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₹3.6 L/yr - ₹14.5 L/yr

Deputy Manager Grade 2

1 - 15 years exp. · New Delhi (70 salaries)
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₹5.2 L/yr - ₹10 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Deputy Manager II

0 - 11 years exp. · New Delhi (44 salaries)
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₹4.5 L/yr - ₹9.5 L/yr

Senior Officer

0 - 4 years exp. · New Delhi (43 salaries)
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₹2.4 L/yr - ₹4.5 L/yr

Deputy Manager 1

0 - 10 years exp. · New Delhi (40 salaries)
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₹3.7 L/yr - ₹6.8 L/yr

Manager M1

3 - 17 years exp. · New Delhi (35 salaries)
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₹6.5 L/yr - ₹12 L/yr

Customer Service Manager

2 - 9 years exp. · New Delhi (35 salaries)
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₹2.2 L/yr - ₹7.8 L/yr

Deputy Manager Band 2

0 - 12 years exp. · New Delhi (33 salaries)
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₹4.3 L/yr - ₹9.5 L/yr

Value Banker

0 - 5 years exp. · New Delhi (32 salaries)
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₹1.8 L/yr - ₹5 L/yr

Assistant Manager II

0 - 6 years exp. · New Delhi (29 salaries)
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₹3 L/yr - ₹5.4 L/yr

Customer Service Officer

0 - 5 years exp. · New Delhi (29 salaries)
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₹1.9 L/yr - ₹4.5 L/yr

Accounts Manager

0 - 11 years exp. · New Delhi (27 salaries)
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₹4 L/yr - ₹12.9 L/yr

Deputy Manager Band 1

0 - 8 years exp. · New Delhi (25 salaries)
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₹3.6 L/yr - ₹6.5 L/yr

Privilege Banker

0 - 9 years exp. · New Delhi (25 salaries)
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₹1.8 L/yr - ₹6 L/yr

Sales Officer

0 - 5 years exp. · New Delhi (23 salaries)
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₹1.3 L/yr - ₹4 L/yr

Operations Manager

0 - 13 years exp. · New Delhi (20 salaries)
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₹2.5 L/yr - ₹10 L/yr

Senior Associate

0 - 6 years exp. · New Delhi (17 salaries)
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₹2.4 L/yr - ₹3.6 L/yr

Team Lead

2 - 13 years exp. · New Delhi (16 salaries)
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₹1.1 L/yr - ₹10.2 L/yr

Last Updated: 22 Feb, 2025

What people are saying about ICICI Bank

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an assistant manager
1w
Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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Salary related reviews for ICICI Bank

3.8

Rated by 289 employees for salary & benefits

Operations Officer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Jan 2025
3.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Work politics,no work life balance and poor salary structure.HR is full of attitude. If you leave office at the time,you will get more work so that you are not leaving at time. Leaving late is perceived as working hard.

read more
  • Skill development - Bad
    • +5 more

Credit Operations Manager in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 12 Feb 2024
3.0
 for  Salary and Benefits

Likes

On Time Salary

  • Job security - Good

Dislikes

No training & development No route map for employees Too much favoritism Ill treatment towards eachother throughout organization Credit Managers behave they are GOD here, even if they know nothing, Sales people assume they are the owner of this organization and both of them assumes operations is their servent.

read more
  • Skill development - Bad
    • +3 more

Deputy Manager in New Delhi

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Apr 2021
4.0
 for  Salary and Benefits

Likes

I feel ICICI Bank as the best organization for there employees specially women employees. Job security , healthy work environment, good bosses, good opportunities,always supportive in the hours of crises.

read more
  • Salary - Good
    • +6 more

Dislikes

Bonus are decent but growth is slow .

Customer Relationship Officer in New Delhi

Customer Success, Service & Operations Department

5.0
  •  posted on 15 Aug 2020
4.0
 for  Salary and Benefits

Likes

My manager always support me all the time.... And she is also help me for learning prospect.

  • Salary - Good
    • +6 more

Dislikes

...3 years but still I m waiting for my promotion... This is a big issue for me... Also in my profile salary is too low...

read more

Customer Service Officer in New Delhi

Customer Success, Service & Operations Department

5.0
  •  posted on 06 May 2018
1.0
 for  Salary and Benefits

Likes

The company is one of the largest gaint in Pvt sector bank the best part of the trust of the customers on ICICI brand.. highly technical and innovative

read more
  • Skill development - Good
    • +1 more

Dislikes

The salary is less than average for employees no incentive program for operation team and lots of work to do but salary is not justified according to work

read more
  • Salary - Bad
    • +2 more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (292)Deputy Manager (197)Assistant Manager (118)Phone Banking Officer (86)
View all 2.3k interview experiences

Know more about ICICI Bank New Delhi

More about working at ICICI Bank
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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹71 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 2k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹71 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹31 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹10 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 68% of the ICICI Bank employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 23% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.4k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , New Delhi is INRunlock blur . Salary estimates are based on 2k ICICI Bank latest salaries received from various employees of ICICI Bank.

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