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ICICI Bank

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4.0

based on 38.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Bangalore / Bengaluru
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru (Updated 2025)

based on 1.8k latest salaries
Designation Avg Annual Salary Open Jobs

Deputy Manager

0 - 13 years exp. · Bangalore / Bengaluru (274 salaries)
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₹3.1 L/yr - ₹10.6 L/yr

Relationship Manager

0 - 18 years exp. · Bangalore / Bengaluru (273 salaries)
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₹2.1 L/yr - ₹10.6 L/yr

1 job opening

Deputy Branch Manager

1 - 15 years exp. · Bangalore / Bengaluru (112 salaries)
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₹3.7 L/yr - ₹14 L/yr

Deputy Manager Grade 2

0 - 11 years exp. · Bangalore / Bengaluru (70 salaries)
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₹5 L/yr - ₹10.5 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Senior Officer

0 - 5 years exp. · Bangalore / Bengaluru (57 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

Deputy Manager II

0 - 13 years exp. · Bangalore / Bengaluru (30 salaries)
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₹4.1 L/yr - ₹8.5 L/yr

Value Banker

0 - 5 years exp. · Bangalore / Bengaluru (29 salaries)
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₹2.1 L/yr - ₹5 L/yr

Customer Service Officer

1 - 6 years exp. · Bangalore / Bengaluru (29 salaries)
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₹1.7 L/yr - ₹4.5 L/yr

Deputy Manager 1

0 - 8 years exp. · Bangalore / Bengaluru (23 salaries)
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₹4 L/yr - ₹6.1 L/yr

Deputy Manager Band 1

0 - 8 years exp. · Bangalore / Bengaluru (23 salaries)
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₹3 L/yr - ₹6.2 L/yr

Assistant Manager II

0 - 8 years exp. · Bangalore / Bengaluru (21 salaries)
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₹3 L/yr - ₹5 L/yr

Privilege Banker

0 - 7 years exp. · Bangalore / Bengaluru (21 salaries)
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₹2.8 L/yr - ₹6.2 L/yr

Deputy Manager Band 2

2 - 13 years exp. · Bangalore / Bengaluru (18 salaries)
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₹4.1 L/yr - ₹8.9 L/yr

Sales Officer

1 - 4 years exp. · Bangalore / Bengaluru (18 salaries)
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₹1.8 L/yr - ₹4 L/yr

Branch Manager

7 - 18 years exp. · Bangalore / Bengaluru (17 salaries)
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₹7.7 L/yr - ₹22.5 L/yr

Operations Manager

2 - 10 years exp. · Bangalore / Bengaluru (16 salaries)
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₹3.5 L/yr - ₹11 L/yr

Customer Service Manager

2 - 7 years exp. · Bangalore / Bengaluru (16 salaries)
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₹2.5 L/yr - ₹9.5 L/yr

Relationship Officer

0 - 5 years exp. · Bangalore / Bengaluru (15 salaries)
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₹2 L/yr - ₹3.5 L/yr

Team Lead

1 - 12 years exp. · Bangalore / Bengaluru (14 salaries)
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₹1 L/yr - ₹9 L/yr

Service Relationship Manager

2 - 6 years exp. · Bangalore / Bengaluru (14 salaries)
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₹3.4 L/yr - ₹9 L/yr

Last Updated: 2 Mar, 2025

What people are saying about ICICI Bank

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an assistant manager
2w
Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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Salary related reviews for ICICI Bank

3.7

Rated by 158 employees for salary & benefits

Deputy Manager Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Nov 2021
1.0
 for  Salary and Benefits

Likes

It's a safer place to work with .....good overall knowledge on banking domain u can gain in bigger branch and smaller branches ....it teaches to have patience while being in service industry

read more
  • Skill development - Good
    • +1 more

Dislikes

Salary hike and no incentives are major drawbacks ....though every profile in bank have sales roles only these days

read more
  • Salary - Bad
    • +1 more

Collection Executive ICICI Bank in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 May 2023
3.0
 for  Salary and Benefits

Likes

I like job how to convince customer and collect the collection & how to convince customer how to sales And saporting all team members And i likely enjoyed work

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Salary not satisfied & not increase salary

  • Job security - Poor
    • +1 more

Trade Desk Officer in Bangalore / Bengaluru

Customer Success, Service & Operations Department

5.0
  •  posted on 01 Apr 2020
3.0
 for  Salary and Benefits

Likes

I feel good working at ICICI BANK LTD but the salary they provided compare to the work we do is very less. But the work culture is excellent. I learnt a lot from the organisation.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

I only dislike about the appraisal and the salary they offer. Rest is very good for me.

read more

Trade Desk Manager in Faridabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Feb 2025
5.0
 for  Salary and Benefits

Likes

Job security is there and salary credited timely

  • Salary - Excellent
    • +1 more

Dislikes

No work life balance daily targets of various banking products sometimes branch manager make employees to sit late in the branch, no skill development at all. Banking industry is worst to start your career.

read more
  • Skill development - Bad
    • +4 more

Branch Manager in Macherla

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025
4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
    • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

read more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (291)Deputy Manager (196)Assistant Manager (115)Phone Banking Officer (82)
View all 2.2k interview experiences

Know more about ICICI Bank Bangalore / Bengaluru

More about working at ICICI Bank
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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹71 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 1.8k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹71 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹31.06 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹8.3 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 58% of the ICICI Bank employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 1 Month, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.3k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 1.8k ICICI Bank latest salaries received from various employees of ICICI Bank.

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