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4.0

based on 21.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Gurgaon / Gurugram
Customer Success, Service & Operations

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IBM Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 404 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

5 - 13 years exp. · Gurgaon / Gurugram (16 salaries)
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₹4.5 L/yr - ₹13.7 L/yr

SME

4 - 13 years exp. · Gurgaon / Gurugram (15 salaries)
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₹4.5 L/yr - ₹13 L/yr

Senior Practitioner

3 - 7 years exp. · Gurgaon / Gurugram (10 salaries)
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₹2.9 L/yr - ₹5 L/yr

Team Lead Operations

6 - 11 years exp. · Gurgaon / Gurugram (10 salaries)
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₹3.5 L/yr - ₹6 L/yr

Starting your career? Discover IBM fresher salaries in India

Practitioner

1 - 3 years exp. · Gurgaon / Gurugram (9 salaries)
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₹2.4 L/yr - ₹3.6 L/yr

Deputy Manager

10 - 15 years exp. · Gurgaon / Gurugram (8 salaries)
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₹8.2 L/yr - ₹11.3 L/yr

Senior Associate

2 - 6 years exp. · Gurgaon / Gurugram (8 salaries)
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₹2.4 L/yr - ₹9.6 L/yr

Assistant Manager Operations

7 - 15 years exp. · Gurgaon / Gurugram (8 salaries)
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₹5 L/yr - ₹9 L/yr

Senior Operations Manager

14 - 20 years exp. · Gurgaon / Gurugram (6 salaries)
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₹15 L/yr - ₹17.4 L/yr

Major Incident Manager

6 - 10 years exp. · Gurgaon / Gurugram (6 salaries)
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₹6 L/yr - ₹13 L/yr

Operations Manager

11 - 14 years exp. · Gurgaon / Gurugram (6 salaries)
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₹10.1 L/yr - ₹16.5 L/yr

Technical Support Representative

3 - 5 years exp. · Gurgaon / Gurugram (6 salaries)
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₹3.4 L/yr - ₹4.5 L/yr

Service Delivery Specialist

3 - 8 years exp. · Gurgaon / Gurugram (5 salaries)
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₹4.6 L/yr - ₹8.7 L/yr

Business Analyst

3 - 6 years exp. · Gurgaon / Gurugram (5 salaries)
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₹1.5 L/yr - ₹19.3 L/yr

Process Delivery Specialist

1 - 4 years exp. · Gurgaon / Gurugram (5 salaries)
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₹3.2 L/yr - ₹6.2 L/yr

1 job opening

Process Associate

0 - 4 years exp. · Gurgaon / Gurugram (4 salaries)
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₹3 L/yr - ₹3.8 L/yr

3 job openings

Technical Support Executive

2 - 3 years exp. · Gurgaon / Gurugram (4 salaries)
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₹3.4 L/yr - ₹4.3 L/yr

Technical Support Engineer

1 - 3 years exp. · Gurgaon / Gurugram (4 salaries)
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₹3 L/yr - ₹6.6 L/yr

Team Leader (Technical)

8 - 16 years exp. · Gurgaon / Gurugram (4 salaries)
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₹15.1 L/yr - ₹17.9 L/yr

Lead Operator

6 - 12 years exp. · Gurgaon / Gurugram (4 salaries)
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₹4.3 L/yr - ₹8.1 L/yr

Last Updated: 3 Feb, 2025

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Salary related reviews for IBM

3.6

Rated by 177 employees for salary & benefits

Finance And Administration Business Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jan 2024
3.0
 for  Salary and Benefits

Likes

Work life is not hectic, work from home facility is there but mostly depends on your manager's will. You can learn some courses to get skills. Managers behave nicely and maintain decorum.

read more
  • Skill development - Good
    • +2 more

Dislikes

Appraisal are meager, politics is too much, salary hike is not good and not much elarning from the processes.

read more
  • Work satisfaction - Poor

Team Lead in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jul 2023
4.0
 for  Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

read more
  • Salary - Good
    • +6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

read more

Accounts Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023
1.0
 for  Salary and Benefits

Likes

About work its good nothing more than that..

  • Work-life balance - Good

Dislikes

No hike on your salary . Not a good place for a boy to do the work becoz they always give priority to the girl and lots of Discrimination in the organization only the Name is good IBM not for the work

read more
  • Salary - Bad
    • +4 more

Network Engineer in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Oct 2023
3.0
 for  Salary and Benefits

Likes

It is a great company to work and learn. You will get a huge platform to showcase your skills.

  • Skill development - Excellent
    • +4 more

Dislikes

Salary hikes and promotions are big component of job and here it is really slow process. you rarely get a hike and promotion but you will get other benefits.

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Senior Sales Operations Specialist in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 25 Dec 2023
3.0
 for  Salary and Benefits

Likes

Initially it was good working there, with flexibility and good work life balance

  • Work-life balance - Good

Dislikes

...forward looking in this regard i.e. she would evaluate and then reduce the cost. No point keeping a VP whose salary is almost that of the entire Departments' salary.

read more
  • Skill development - Poor
    • +4 more
see more salary related reviews

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IBM Salary FAQs

How much does IBM pay per year?
The average IBM salary ranges from approximately ₹0.1 Lakh to ₹2 Lakhs per year for a Pantry Boy and ₹1 Crore to ₹1.6 Crore per year for a Partner. Salary estimates are based on 404 IBM salaries received from various employees of IBM. IBM employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in IBM?
The highest-paying job at IBM is a Partner with a salary of ₹1 Crore to ₹1.6 Crore per year. The top 10% of employees earn more than ₹22.01 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in IBM?
Minimum salary at IBM depends on the role you are applying for. For Associate Systems Engineer the minimum salary is ₹3 Lakhs to ₹12.2 Lakhs per year, and for Software Engineer the minimum salary is ₹5.3 Lakhs to ₹22.4 Lakhs per year and so on.
What is the salary package for freshers in IBM?
The average salary at IBM for freshers varies from ₹1.4 Lakh to ₹1.5 Lakh per year for Executive Operator and ₹9.5 Lakhs to ₹33.6 Lakhs per year for Hardware Engineer.
What is the notice period at IBM in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 43% of the IBM employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 3 Months, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 227 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at IBM , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 404 IBM latest salaries received from various employees of IBM.

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