IBM Lead Operator salaries in Gurgaon / Gurugram

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

It's my personal problem.

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Dislikes

Compensation is decent, but there is no other monetary benefit

Likes

IBM is amazing company to work with. There is job security, specially when most of the companies are releasing, terminating employees. Most of the people have made this place great to work. Company policies are very employees friendly and is very helpful. One of the very unique policy is that they provide loan as well in case of medical emergencies.

Dislikes

Growth, hike, salary depends on manager, I think atleast salary should have a structure in place as per market and it should not have any control by managers.

Likes

Lot of projects available to engage people. More Onsite opportunity .

Dislikes

Skills are under utilized due to project pressure. Salary is low compared to market standard and appraisal takes lot of time. Insurance policy is poor.