IBM Customer Support Representative Salaries by 4 Employees (Updated 2025)

1 - 4 years exp.

₹4.4 Lakhs - ₹6.6 Lakhs

Low Confidence

Salary of majority employees

Fixed (83%)

₹4.3 Lakhs

Variable (17%)

₹0.9 Lakh

60% more than the average Customer Support Representative Salary in IT Services & Consulting Companies for 1 - 4 years of experience

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Last Updated: 29 Jan 2025

Companies similar to IBM for Customer Support Representative

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Support Representative Salary 1 - 6 years exp. (52 salaries)	₹2.2 L/yr - ₹7.2 L/yr 12% less
Tech Mahindra Customer Support Representative Salary 0 - 3 years exp. (33 salaries)	₹1.1 L/yr - ₹4 L/yr 49% less	1 job opening
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HCLTech Customer Support Representative Salary 0 - 5 years exp. (22 salaries)	₹1.6 L/yr - ₹3 L/yr 58% less
Wipro Customer Support Representative Salary 0 - 3 years exp. (12 salaries)	₹2.5 L/yr - ₹4 L/yr 37% less	2 job openings
Capgemini Customer Support Representative Salary 0 - 3 years exp. (6 salaries)	₹2.5 L/yr - ₹3.1 L/yr 49% less
HCL Group Customer Support Representative Salary 0 - 1 year exp. (4 salaries)	₹2 L/yr - ₹2.5 L/yr 55% less
TCS Customer Support Representative Salary 0 - 7 years exp. (4 salaries)	₹2.5 L/yr - ₹6.5 L/yr 23% less
NTT DATA, Inc. Customer Support Representative Salary 0 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹3 L/yr 49% less

Customer Support Representative salary at IBM ranges between ₹4.4 Lakhs to ₹6.6 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 4 latest salaries received from various employees of IBM.

Experience wise IBM Customer Support Representative salaries

Last Updated: 29 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹4.4 L/yr - ₹4.4 L/yr
2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5 L/yr
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3 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹9.9 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹6.6 L/yr

Similar Designation salaries in IBM

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Customer Service Executive Salary

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Chat Support Executive Salary

(AmbitionBox Estimate)

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Customer Service Advisor Salary

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₹9.2 L/yr - ₹11.7 L/yr

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₹1.3 L/yr - ₹9.5 L/yr

Salary related reviews for IBM

3.6

Rated by 2 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 08 Dec 2023

1.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

Salary - Bad

+3 more

Team Lead in Bangalore / Bengaluru

IT & Information Security Department

5.0

• posted on 06 Jun 2022

3.0

for Salary and Benefits

Likes

The working culture and diversity is top notch. Job security is 100 percent. Most comfortable company to work with.

Skill development - Excellent

+5 more

Dislikes

I just hope they give a very good package. Underpaying the market value. No perks or bonus, very less hike. No benefits, no petrol allowance, No food allowance. Paid leaves are only 22 despite the government has increased. No mandatory leaves. Low budget.

Technical Support Engineer in Bangalore / Bengaluru

Customer Success, Service & Operations Department

3.0

• posted on 27 Mar 2019

2.0

for Salary and Benefits

Likes

Good team mates and managers .. thy give us lot of appraisal s if the work is good and work lyf is an average lyf here ,but you can learn a lot of technical skills to upgrade youself to the current technology

Skill development - Excellent

+2 more

Dislikes

No hike every year and no band hike ..very poor with ibm now .rest the managers and the tram mates and environment is too good

Salary - Poor

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What people are saying about IBM

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a sap sd consultant

2d (edited)

Iam holding an offer from this two companies .. looking for better Job security and yearly increments Total YOE-6 yrs Role-SAP Functional consultant IQVIA -16.80 Fixed and 1.28 LPA Variable....&Base location -Kochi ,Home Town IBM-17.20 LPA Fixed -Base location Coimbatore

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IBM

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IBM Customer Support Representative Salary FAQs

What is the salary of Customer Support Representative at IBM ?

The average salary of a Customer Support Representative at IBM in India typically ranges from ₹4.4 Lakhs to ₹6.6 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Support Representative at IBM earn more than ₹6.6 Lakhs per year, and the top 1% earn over ₹6.6 Lakhs per year. Customer Support Representative Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 IBM employees in India.

What is the estimated take home salary of a Customer Support Representative at IBM in India?

The estimated take-home salary of a Customer Support Representative at IBM in India typically ranges from ₹39,258 to ₹40,434 per month. This is based on the average salary range of ₹4.4 Lakhs to ₹6.6 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Support Representative in companies similar to IBM in India?

The salary of a Customer Support Representative at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture	₹2.2 Lakhs to ₹7.2 Lakhs per year
TCS	₹2.5 Lakhs to ₹6.5 Lakhs per year
Wipro	₹2.5 Lakhs to ₹4.0 Lakhs per year
NTT DATA, Inc.	₹2.2 Lakhs to ₹3.0 Lakhs per year
Capgemini	₹2.5 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Representative at IBM in India?

The salary growth for a Customer Support Representative at IBM depends on factors such as experience, performance, and promotions. On average, a Customer Support Representative can expect the following growth trajectory at IBM:

Experience	Average Salary Range
1 year	₹4.4 Lakhs to ₹4.4 Lakhs per year
2 years	₹1.9 Lakhs to ₹5.0 Lakhs per year
3 years	₹5.1 Lakhs to ₹9.9 Lakhs per year
4 years	₹2.5 Lakhs to ₹6.6 Lakhs per year

and so on.

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IBM Customer Support Representative Salaries

IBM Customer Support Representative salary in India ranges between ₹4.4 Lakhs to ₹6.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IBM latest salaries received from various employees of IBM.