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HGS Customer Service Officer salaries in Mumbai

Annual salary range
2 - 5 years exp.
₹1.5 Lakh - ₹3.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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24% less than the average Customer Service Officer Salary in BPO Companies for 2 - 5 years of experience

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Last Updated: 31 Jul 2024

Companies similar to HGS for Customer Service Officer in Mumbai

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HGS Customer Service Officer Salary

2 - 5 years exp. (5 salaries)

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₹1.5 L/yr - ₹3.5 L/yr

vs
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₹1 L/yr - ₹2.7 L/yr

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₹1.9 L/yr - ₹3 L/yr

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₹2 L/yr - ₹4.1 L/yr

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₹1.9 L/yr - ₹2.3 L/yr

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ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (88 salaries)

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₹1.8 L/yr - ₹5 L/yr

arrow icon 23% more
Customer Service Officer salary at HGS ranges between ₹1.5 Lakh to ₹3.5 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of HGS.

Latest annual salaries shared by HGS Customer Service Officer in Mumbai

8mo ago
₹3 Lakhs
3 years exp.
1y ago
₹3 Lakhs
2 years exp.

Experience wise HGS Customer Service Officer salaries in Mumbai

Last Updated: 31 Jul 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr
3 years  (3 salaries)

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₹1.5 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
HGS Customer Service Officer Salary and Career Growth

From

To

Customer Service Officer

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0 - 5 years exp.

Chief Strategy Officer

Salary unavailable
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in HGS

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₹1.1 L/yr - ₹3.95 L/yr
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₹1.15 L/yr - ₹3 L/yr
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₹1.4 L/yr - ₹4 L/yr
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₹0.9 L/yr - ₹2.25 L/yr
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₹2.9 L/yr - ₹3.5 L/yr

Top skills at HGS for Customer Service Officer

Outbound Customer Service Sales Telesales Telecalling Customer Experience Customer Support Customer Relationship Inbound Voice Process BPO Domestic Calling

Salary related reviews for HGS

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Mar 2020

2.0
 for  Salary and Benefits

Likes

I like the environment of employe except team leaders and manager. Training was good, if we concern about security thats was of axis bank which was good.

read more

Dislikes

...ate at home in night. Work environment was very bad. There was very disturbance. Hinduja hold salary without any intimation.

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Mar 2025

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Dec 2024

1.0
 for  Salary and Benefits

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 15 Feb 2024

1.0
 for  Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

read more

Dislikes

They hire and fire like an illiterate people in their system.

  • Salary - Bad
  • +6 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 11 Nov 2023

1.0
 for  Salary and Benefits

Likes

Salary is on time

Dislikes

This payroll organization who just hired the employee fire the employee they dont have any policy which is benefit for the emplyee this organization control by other organization they dont have single power for their employee worst hr manisha they have

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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HGS Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at HGS in Mumbai?
The average salary of a Customer Service Officer at HGS in Mumbai typically ranges from ₹1.5 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Customer Service Officer in Mumbai at HGS earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Officer Salaries at HGS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 HGS employees in India.
What is the estimated take home salary of a Customer Service Officer at HGS in Mumbai?
The estimated take-home salary of a Customer Service Officer at HGS in Mumbai typically ranges from ₹17,671 to ₹19,369 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of HGS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at HGS in Mumbai?
To be a Customer Service Officer at HGS in Mumbai, the key skills required include:

  • - Outbound
  • - Customer Service
  • - Sales
  • - Telesales
  • - Telecalling

These skills are highly valued at HGS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than HGS for Customer Service Officer in India?
ICICI Bank ₹1.8 Lakhs to ₹5.0 Lakhs per year
Teleperformance ₹1.9 Lakhs to ₹3.0 Lakhs per year
Concentrix Corporation ₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HGS, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to HGS in Mumbai?
The salary of a Customer Service Officer at companies similar to HGS in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Firstsource Solutions ₹1.9 Lakhs to ₹2.3 Lakhs per year
Conneqt Business Solutions ₹1.0 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at HGS in Mumbai?
The salary growth for a Customer Service Officer at HGS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Mumbai can expect the following growth trajectory at HGS:

Experience Average Salary Range
2 years ₹2.2 Lakhs to ₹2.8 Lakhs per year
3 years ₹1.5 Lakhs to ₹3.5 Lakhs per year
4 years ₹2.5 Lakhs to ₹3.2 Lakhs per year
5 years ₹2.6 Lakhs to ₹3.3 Lakhs per year
and so on.

Tell us how to improve this page.

HGS Customer Service Officer salary in Mumbai ranges between ₹1.5 Lakh to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 HGS latest salaries received from various employees of HGS.