Hexaware Technologies Senior CRM Analyst salaries in India

Likes

Only the Salary part which I got on time. I don’t know about other process in the same company .

Dislikes

A lot of thing for dislike . Their attendance system of manual from Oracle DHR & Timesheet applies on teams, the pathetic management and HR. No work ethics . Unnecessarily burden to a lead to work most of time however , no trust or eliminate the poor performer . Hygiene Issues on washroom etc etc.

Likes

They just want work to get done. So as long as I worked as expected no one bothered me for anything. Even I don't expect anything more than that.

Dislikes

...st performer, it is not counted in appraisals. So what's use of best performing. You can sit quietly and get salary n go home. This is what demotivates emp and they leave rather than downgrading own performance.

Likes

They have long term projects which offers good job security. Company culture is alright. They have some good onboarding processes.

Dislikes

Work life balance was a joke. Despite being rated 5/5 consecutively for 2 years, no hike nor any promotions. They really play dirty politics. Senior management favors female candidates more than male candidates. No appreciation for the dedicated work male employees. Zero learning or upskill opportunity other than Udemy courses which will not be considered for any other position unless you have hands on experience.

Likes

The work is mostly relaxed, especially if you're on a legacy project. Onsite opportunities can be had in rotation. There are a lot of resources to certify oneself in various skills. There is no strict implementation of working from office. I went on quite a few vacations without taking too many leaves. There's a book club, which is interesting. I like visiting the library whenever I visit the office on a purple moon.

Dislikes

So, relaxed environments come with relaxed pay hikes. Appraisals here are one of the worst in the industry. Also, appraisals are unfairly linked to passing trainings and certifications apart from achievements at work. So, even if you're a hardworking good performer, but miss a single training milestone, HR will have a good excuse to deny your pay hike.

Likes

Supportive colleagues, Team leader, Managers. Overtime benefits and good pay. Two way cabs and bus facility. Training + mock calls + team dinner.

Dislikes

Office politics and partiality by few seniors. Paid leaves not granted sometimes and salary deduction for the same if not reporting to office after informing won't be able to report as put of town or exam work to be done.