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Hero BPO

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4.1

based on 28 Reviews

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New Delhi
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Hero BPO Salaries in New Delhi

based on 21 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Customer Care Executive

2 - 4 years exp. · New Delhi (3 salaries)
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₹2.4 L/yr - ₹3 L/yr

Customer Associate

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Senior Associate

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Calling Agent

1 - 2 years exp. · New Delhi (AmbitionBox Estimate)
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₹19.4 L/yr - ₹24.8 L/yr

Starting your career? Discover Hero BPO fresher salaries in India

Sales Executive

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Process Associate

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CCE

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Quality Analyst

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Freelancer

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Team Manager Operations

11 years exp. · New Delhi (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Field Executive

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Team Lead Operations

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Telecaller Agent

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Senior Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.4 L/yr

Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Manager

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Last Updated: 13 Jul, 2024

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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Hero BPO

Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Apr 2018
5.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

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Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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Associate

Full Time

 · 

Customer Care Department

5.0
  •  posted on 15 Apr 2019
3.0
 for  Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

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Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

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Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

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Associate in Gurgaon / Gurugram

Calling Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

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Dislikes

Proper management was not there every one takes things very lightly

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Know more about Hero BPO New Delhi

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Hero BPO Salary FAQs

What is the notice period at Hero BPO in New Delhi?
According to AmbitionBox, 100% of the Hero BPO employees in New Delhi reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Hero BPO New Delhi Salaries by Department

Average annual salary in Hero BPO , New Delhi is INRunlock blur . Salary estimates are based on 21 Hero BPO latest salaries received from various employees of Hero BPO.

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