Hero BPO is rated
5.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hero BPO is rated
5.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Customer Care Executive in
Gurgaon / Gurugram
Coustmer service Department
5.0
Overall Rating
5.0
Category Ratings
Promotions/Appraisal
5.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills..
Wish u a good luck...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 May 2020
Likes
Friend circle
Dislikes
No flaws.... But I would like to apply for my provident fund(of)
Work Details
It was a pleasure to b a part of herobpo
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Company was amazing but unfortunately company has been shut down...
Dislikes
Travel they does not provide cab facilities
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Gurgaon / Gurugram
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2019
Likes
Enviornment
Dislikes
No incentive
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2019
Likes
work environment salary/appraisal innovation training
Dislikes
career growth
Work Details
i was working there as a sr.executive with snapdeal process (COD REVERS PICK-UP LEAD GENERATION )My Experience with Hero Bpo very Excellent
i have learning there customer handling customer services
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Gurgaon / Gurugram
operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2018
Likes
It was a super experience to work there.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
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Hero BPO.
Customer Care Executive
Hindware Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2018
Likes
It's my career start with Hero Bpo and i wish to get my Team member's and Mayank sir as my head always ..It's awesome.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Yes.
Dislikes
No I am interested
Work Details
Work timings: Strict Timings
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2023
Likes
All office girls. Hr also was looking pretty
Dislikes
Mangers so many more things I can't tell you neeta Sagar
GM also NOT GOOD
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Sant Ravidas Nagar (Bhadohi)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Work environment was very good
Dislikes
Cafeteria was too small so We had to manage.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2023
Likes
Location of working
Dislikes
Poor work culture, No Employee Training and Developments, Underpaid
Work Details
Work days: Rotational Shift
(Flexible Timings)
Team Lead
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2019
Likes
i have worked with hero bpo around 3 year with good experience
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 May 2022
Likes
Hero Bpo provided best work environment and team members it has fix say salary process
Dislikes
Canteen should be improve
Work Details
Exelent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Gurgaon / Gurugram
Snap deal Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2018
Likes
Presureless
Dislikes
Job security
Work Details
Customer Service
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 15 Feb 2019
Likes
Good payout but no stability
Dislikes
Not stable
Customer Support Executive in
Gurgaon / Gurugram
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2018
Likes
Everything. Employee centric company
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Marketing Department
5.0
posted on 16 Mar 2024
Overall Rating
Other Hero BPO Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2018
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task is slightly
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Associate
Full Time
·
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Apr 2019
Likes
I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there
Dislikes
Compensation or bonus structures are not that attractive as compared to other companies in the same industry
Work Details
Good
Work related travel:This is a desk job.
CCO in
Gurgaon / Gurugram
operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2017
Likes
company is no longer exist. has closed it's bpo sector
Dislikes
no growth, salary increment
Work Details
customer service
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Gurgaon / Gurugram
Cyber Hub Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2019
Likes
Everything was excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Quality Analyst in
Gurgaon / Gurugram
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2017
Likes
Amazing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
SME in
Gurgaon / Gurugram
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2017
Likes
Its shut down
Dislikes
Every thing, worst was the management
Work Details
Worst experience
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Associate in
Gurgaon / Gurugram
Calling Department
5.0
Overall Rating
5.0
Category Ratings
Promotions/Appraisal
4.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm
Dislikes
Proper management was not there every one takes things very lightly
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Computer Operator in
Gurgaon / Gurugram
Tata ,Delhi circle Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2018
Likes
Yeah
Dislikes
Team leader
Work Details
It's a good company growing
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CSE
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2019
Likes
Best
Customer Care Representative in
Gurgaon / Gurugram
People also ask about Hero BPO's Customer Care Executives
How is Hero BPO to work for?
Hero BPO is rated 5.0 out of 5, based on 8 reviews by employees on AmbitionBox.
Hero BPO is known for Work-Life balance which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Hero BPO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hero BPO?
According to AmbitionBox ratings, Hero BPO employees rate its salary and benefits as 4.0 out of 5. You can know more about Hero BPO Salaries at AmbitionBox
How is the work culture at Hero BPO?
Work culture is rated 4.6 at Hero BPO by 8 employees. While job security is rated 3.5 and work-life balance is rated 5.0 at Hero BPO. Read detailed reviews by employees of Hero BPO on AmbitionBox.
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