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Hero BPO

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4.1

based on 28 Reviews

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Hero BPO Customer Care Executive Reviews

Updated 12 May, 2020
Overall Rating
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4.9/5
based on 8 reviews

Rating distribution

Category Ratings

4.9

Work-life balance

4.9

Skill development

4.6

Company culture

4.3

Work satisfaction

4.0

Salary

4.0

Promotions

3.5

Job security

What employees say about Hero BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

62% employees reported

Flexible timing

Flexible timing

88% employees reported

Within city

Within city

50% employees reported

View more detailed insights

Gender based rating

4.8
female

Rated by Women

3 reviews

5.0
male

Rated by Men

4 reviews

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8 reviews found

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Hero BPO reviews submitted by Hero BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hero BPO is the right company for you. 62% of employees reported the wor...king days at Hero BPO as Monday to Saturday. 88% employees reported the work timings at Hero BPO as Flexible timing. Read more
Hero BPO Customer Care Executive Salary
based on 7 salaries
₹1.9 L/yr - ₹3.6 L/yr
At par with the average Customer Care Executive Salary in India
View more details
Employee Benefits for Hero BPO Customer Care Executive
healthInsurance
Health insurance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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Compare Hero BPO with

Statestreet HCL Services

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3.1
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