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Hero BPO
4.1
based on 28 Reviews
Company Overview
Company Locations
Working at Hero BPO
Company Summary
Hero BPO specializes in innovative business process outsourcing and professional services, reinforcing operational excellence within the global consultancy landscape.
Overall Rating
4.1/5
based on 28 reviews
11% above
industry average
Highly rated for
Skill development, Company culture, Salary
Work Policy
Monday to Saturday
42% employees reported
Flexible timing
79% employees reported
Within city
44% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
5 employees reported
Job/Soft skill training
4 employees reported
Health insurance
2 employees reported
Office cab/shuttle
1 employee reported
View detailed benefits
About Hero BPO
Founded in2000 (25 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersGurgaon, India
Office Locations
--
Websiteheroites.com
Primary Industry
Other Industries
--
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From the stable of India’s leading business house Hero Group comes HeroBPO. The global leader in Consulting, Technology, Outsourcing, and Professional services. The face of innovation, design and Insightful Customer Management Solutions. The world leader in next generation Business Process Outsourcing. Established in early 2000, the tradition of excellence continues as Hero BPO has leveraged the Hero Groups legacy and expertise and rapidly evolved into one of India’s leading BPO services provider.
Valued by NASSCOM as one of the country’s top service providers, Hero BPO borrows its values of honesty, hard work and integrity from its parent group. A Group that is synonymous with the most contemporary and foremost two wheelers & bicycles India has seen.
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Hero BPO Ratings
based on 28 reviews
Overall Rating
4.1/5
How AmbitionBox ratings work?
5
18
4
5
3
2
2
1
1
2
Category Ratings
4.2
Skill development
4.1
Company culture
4.1
Salary
4.1
Work satisfaction
4.0
Promotions
3.9
Job security
3.5
Work-life balance
Hero BPO is rated 4.1 out of 5 stars on AmbitionBox, based on 28 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Hero BPO Reviews
Top mentions in Hero BPO Reviews
Compare Hero BPO with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.1/5 based on 28 reviews | 3.3/5 based on 2.3k reviews | 2.9/5 based on 1.9k reviews | 3.6/5 based on 2.3k reviews |
Highly Rated for | Skill development Salary Company culture | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | No critically rated category | Salary Promotions Company culture | Promotions Job security Salary | Promotions Salary Work satisfaction |
Primary Work Policy | - | Work from office 63% employees reported | Work from office 51% employees reported | Work from office 84% employees reported |
Rating by Women Employees | 4.0 Good rated by 8 women | 3.5 Good rated by 693 women | 3.0 Average rated by 592 women | 3.5 Good rated by 994 women |
Rating by Men Employees | 4.4 Good rated by 16 men | 3.3 Average rated by 1.6k men | 2.8 Poor rated by 1.2k men | 3.6 Good rated by 1.2k men |
Job security | 3.9 Good | 3.7 Good | 2.6 Poor | 3.6 Good |
View more
Hero BPO Salaries
Hero BPO salaries have received with an average score of 4.1 out of 5 by 28 employees.
Customer Care Executive
(7 salaries)
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₹1.9 L/yr - ₹3.6 L/yr
Customer Service Executive
(4 salaries)
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₹1.2 L/yr - ₹3.7 L/yr
Executive Assistant
(3 salaries)
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₹2.4 L/yr - ₹4 L/yr
Quality Analyst
(3 salaries)
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₹2 L/yr - ₹4.1 L/yr
Agent
(3 salaries)
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₹1.6 L/yr - ₹3 L/yr
Process Associate
(2 salaries)
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₹2.3 L/yr - ₹2.9 L/yr
CCE
(2 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Customer Associate
(2 salaries)
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₹2 L/yr - ₹2.5 L/yr
Senior Associate
(2 salaries)
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₹2.3 L/yr - ₹2.9 L/yr
Calling Agent
(2 salaries)
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₹19.4 L/yr - ₹24.8 L/yr
Hero BPO Offices
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3.4
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3.8
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3.5
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3.5
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2.8
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3.1
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3.4
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3.2
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4.0
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3.5
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3.7
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3.6
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3.2
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Hero BPO FAQs
When was Hero BPO founded?
Hero BPO was founded in 2000. The company has been operating for 25 years primarily in the BPO sector.
Where is the Hero BPO headquarters located?
Hero BPO is headquartered in Gurgaon.
How many employees does Hero BPO have in India?
Hero BPO currently has approximately 2,300+ employees in India.
Does Hero BPO have good work-life balance?
Hero BPO has a Work-Life Balance Rating of 3.5 out of 5 based on 20+ employee reviews on AmbitionBox. 82% employees rated Hero BPO 4 or above, while 18% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Hero BPO reviews for more details
Is Hero BPO good for career growth?
Career growth at Hero BPO is highly regarded, with promotions and appraisal rating of 4.0. 82% employees rated Hero BPO 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Hero BPO reviews for more detailed insights.
What are the pros of working in Hero BPO?
Working at Hero BPO offers several advantages that make it an appealing place for employees. The company is highly rated for skill development, company culture and salary & benefits, based on 20+ employee reviews on AmbitionBox.
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