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Hero BPO

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4.1

based on 28 Reviews

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New Delhi
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Hero BPO Salaries in New Delhi

based on 21 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Customer Care Executive

2 - 4 years exp. · New Delhi (3 salaries)
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₹2.4 L/yr - ₹3 L/yr

Customer Associate

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Senior Associate

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Calling Agent

1 - 2 years exp. · New Delhi (AmbitionBox Estimate)
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₹19.4 L/yr - ₹24.8 L/yr

Starting your career? Discover Hero BPO fresher salaries in India

Sales Executive

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Process Associate

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CCE

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Quality Analyst

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Freelancer

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Team Manager Operations

11 years exp. · New Delhi (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Field Executive

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Team Lead Operations

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Telecaller Agent

6 years exp. · New Delhi (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Senior Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.4 L/yr

Executive

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Manager

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Last Updated: 13 Jul, 2024

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Salary related reviews for Hero BPO

Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Apr 2018
5.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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Associate

Full Time

 · 

Customer Care Department

5.0
  •  posted on 15 Apr 2019
3.0
 for  Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

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  • Skill development - Good
    • +5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

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Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

read more
  • Skill development - Excellent
    • +1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

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  • Skill development - Good
    • +1 more

Dislikes

Proper management was not there every one takes things very lightly

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Average annual salary in Hero BPO , New Delhi is INRunlock blur . Salary estimates are based on 20+ Hero BPO latest salaries received from various employees of Hero BPO.

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