Hero BPO Customer Associate Salaries by 2 Employees (Updated 2024)

2 - 3 years exp.

₹2 Lakhs - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 5 May 2023

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Customer Associate salary at Hero BPO ranges between ₹2 Lakhs to ₹2.5 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Hero BPO.

Similar Designation salaries in Hero BPO

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Salary related reviews for Hero BPO

Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Apr 2018

5.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Associate

Full Time

Customer Care Department

5.0

• posted on 15 Apr 2019

3.0

for Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

Associate in Gurgaon / Gurugram

Calling Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

Dislikes

Proper management was not there every one takes things very lightly

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Hero BPO Customer Associate Salary FAQs

What is the notice period for Customer Associate at Hero BPO?

According to AmbitionBox, 100% of the Hero BPO Customer Associates reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Hero BPO Customer Associate Salaries

Hero BPO Customer Associate salary in India ranges between ₹2 Lakhs to ₹2.5 Lakhs. This is an estimate based on latest salaries received from employees of Hero BPO.