Hero BPO Customer Associate Salaries by 2 Employees

2 - 3 years exp.

₹2 Lakhs - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 5 May 2023

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Customer Associate salary at Hero BPO ranges between ₹2 Lakhs to ₹2.5 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Hero BPO.

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Salary related reviews for Hero BPO

Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Apr 2018

5.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Associate

Full Time

Customer Care Department

5.0

• posted on 15 Apr 2019

3.0

for Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

Skill development - Good

+5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

Skill development - Excellent

+1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

Skill development - Good

+1 more

Dislikes

Proper management was not there every one takes things very lightly

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Hero BPO Customer Associate Salary FAQs

How the salary growth look like for a Customer Associate at Hero BPO in India?

The salary growth for a Customer Associate at Hero BPO depends on factors such as experience, performance, and promotions. On average, a Customer Associate can expect the following growth trajectory at Hero BPO:

Experience	Average Salary Range
2 years	₹2.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.0 Lakhs to ₹2.5 Lakhs per year

and so on.

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Hero BPO Customer Associate Salaries

Hero BPO Customer Associate salary in India ranges between ₹2 Lakhs to ₹2.5 Lakhs. This is an estimate based on latest salaries received from employees of Hero BPO.