HDFC Bank Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Only the technical interface side of the platforms used while in tramsactions

Dislikes

It does not have any transparency on promotion criteria, no uniformity of salary structure, vintage staff are not given due pay , promotions. HR has no roles or say when any staff asks for any query or requirement but says at the discretion of Cluster heads who never encourages except only flattering is done.

Likes

One thing good about bank is that it works on buttering system which lead to fast growth of employee which I lack off 🤷‍♀️

Dislikes

Salary structure Imbalanced work life n company culture Gender discrimination Biased promotion including rating, bonus and increment No proper herichary to solve the issues faced by employee, if addresed then no solution given inadequate to this, have to face more toxic enviornment and inappropriate behaviour by seniors

Likes

Job security, and gives chance to fresher to evolve.

Dislikes

...with hdfc bank however bank is lacking in one thing that is internal promotion.people coming from outside getting more salary than existing experienced employee that gives feeling of disparity and promote people to switch to get better salary.

Likes

Salary is the only like

Dislikes

Work balance is there but no life. Extended hours of working even when you are not supposed to stay. Hr just a pacifier rather than problem solving or solution provided If you are single it will be a best place because you have no time to concentrate on the family

Likes

Learning on own by taking help of mails and circulars

Dislikes

Pay, salary benefits, appraisals, bonus, transfer to nearest residence even after serving for more than 15 years. No proper response from Supervisor, mentors nad his superiors including HR regarding pay and other seniors.