HCL Group Customer Success Manager salaries in India

Likes

...ry, people join HCL with the satisfaction of job security and work satisfaction. However culture here in HCL is very poor, work life balance is poor , compensation and benefits are also marginal only.

Dislikes

Manager here was very poor, from his knowledge and overall well being perspective. He was trying to pull his subordinates into his really of life all the time and hence he was making others life hell.

Likes

...cern helping even non-IT people to upskill and grow their career in this field . Pay is fair and management is very helping .

Dislikes

Career is jigsaw puzzle ,you will have to solve and find out your responsibility which as fresher was difficult to know right from beginning though it helped you grow and mature as individual.

Likes

"I appreciate the job security that HCL provides, as it creates a stable and supportive work environment. Additionally, HCL offers excellent internal training programs that help employees grow professionally and stay updated with the latest industry trends and technologies. This commitment to development ensures that we can continuously improve our skills and contribute effectively to the company's success."

Dislikes

"One area that could be improved is the process around salary hikes and the timeliness of compensation letters. Sometimes there are delays, which can affect employee morale and planning. A more streamlined process for these aspects would greatly enhance the overall employee experience."

Likes

Joining salary is good.

Dislikes

HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.

Likes

Excellent work place Cisco customers are good to work with to improve knowledge in all aspects

Dislikes

Politics is higher and favoritism to particular people Poor hike only 5% in 5 years Comparison of salary and trying to bring people down