Hapag-Lloyd Mumbai Senior Customer Service Executive Salaries by 10+ Employees

5 - 9 years exp.

₹3.1 Lakhs - ₹7.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

10% more than the average Senior Customer Service Executive Salary in Ports & Shipping Companies for 5 - 9 years of experience

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Salaries in different departments

Procurement & Supply Chain Senior Customer Service Executive Salary 5 - 9 years exp. (8 salaries)	₹3.1 L/yr - ₹4.7 L/yr
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Customer Success, Service & Operations Senior Customer Service Executive Salary 5 - 9 years exp. (4 salaries)	₹4 L/yr - ₹7.1 L/yr

Last Updated: 27 Dec 2024

Companies similar to Hapag-Lloyd for Senior Customer Service Executive in Mumbai

Hapag-Lloyd Senior Customer Service Executive Salary

5 - 9 years exp. (13 salaries)

₹3.1 L/yr - ₹7.1 L/yr

Company name	Avg Annual Salary	Open Jobs
CMA CGM Senior Customer Service Executive Salary 2 - 7 years exp. (32 salaries)	₹2.3 L/yr - ₹4.7 L/yr 19% less
Freight Systems Senior Customer Service Executive Salary 2 - 8 years exp. (5 salaries)	₹4 L/yr - ₹8 L/yr 11% more
Login to view exact salary
Teleperformance Senior Customer Service Executive Salary 0 - 9 years exp. (623 salaries)	₹1.1 L/yr - ₹5.5 L/yr 17% less	1 job opening
Firstsource Solutions Senior Customer Service Executive Salary 1 - 8 years exp. (117 salaries)	₹1.9 L/yr - ₹5.1 L/yr 18% less	1 job opening
Capita Senior Customer Service Executive Salary 1 - 9 years exp. (102 salaries)	₹2 L/yr - ₹5.4 L/yr 10% less

Senior Customer Service Executive salary at Hapag-Lloyd ranges between ₹3.1 Lakhs to ₹7.1 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 13 latest salaries received from various employees of Hapag-Lloyd.

Experience wise Hapag-Lloyd Senior Customer Service Executive salaries in Mumbai

Last Updated: 27 Dec 2024

Experience	Avg Annual Salary
5 years (4 salaries)	₹3.1 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
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7 years (4 salaries)	₹3.8 L/yr - ₹4.3 L/yr
8 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.3 L/yr
9 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr

Similar Designation salaries in Hapag-Lloyd

Customer Service Executive Salary

(54 salaries)

₹1.9 L/yr - ₹5.81 L/yr

Customer Service Manager Salary

(11 salaries)

₹10 L/yr - ₹20 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.1 L/yr - ₹3 L/yr

Customer Care Executive Salary

(3 salaries)

₹1.2 L/yr - ₹3.85 L/yr

Customer Service Representative Salary

(3 salaries)

₹2.5 L/yr - ₹2.77 L/yr

Salary related reviews for Hapag-Lloyd

3.5

Rated by 3 employees for salary & benefits

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 06 Jul 2022

5.0

for Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 27 Apr 2021

4.0

for Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Customer Care Executive in Chennai

IT & Information Security Department

4.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

Skill development - Excellent

+3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

Salary - Poor

Customer Service Associate in Thane

Other Department

4.0

• posted on 14 Jun 2021

5.0

for Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

Salary - Excellent

+5 more

Dislikes

salary and career growth both are slow .

Customer Service Coordinator in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

Salary - Bad

+6 more

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Hapag-Lloyd Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Hapag-Lloyd in Mumbai?

The average salary of a Senior Customer Service Executive at Hapag-Lloyd in Mumbai typically ranges from ₹3.1 Lakhs to ₹7.1 Lakhs per year, depending on experience (from 5 years to 9 years).

The top 10% of Senior Customer Service Executive in Mumbai at Hapag-Lloyd earn more than ₹5.1 Lakhs per year, and the top 1% earn over ₹7.1 Lakhs per year. Senior Customer Service Executive Salaries at Hapag-Lloyd can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Hapag-Lloyd employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at Hapag-Lloyd in Mumbai?

The estimated take-home salary of a Senior Customer Service Executive at Hapag-Lloyd in Mumbai typically ranges from ₹30,806 to ₹32,108 per month. This is based on the average salary range of ₹3.1 Lakhs to ₹7.1 Lakhs per year for employees with experience ranging from 5 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Hapag-Lloyd. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Hapag-Lloyd for Senior Customer Service Executive in India?

Freight Systems

₹4.0 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Hapag-Lloyd, depending on the role and experience level.

What is the salary of a Senior Customer Service Executive in companies similar to Hapag-Lloyd in Mumbai?

The salary of a Senior Customer Service Executive at companies similar to Hapag-Lloyd in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Capita	₹2.0 Lakhs to ₹5.4 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.5 Lakhs per year
Firstsource Solutions	₹1.9 Lakhs to ₹5.1 Lakhs per year
CMA CGM	₹2.3 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at Hapag-Lloyd in Mumbai?

The salary growth for a Senior Customer Service Executive at Hapag-Lloyd in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Mumbai can expect the following growth trajectory at Hapag-Lloyd:

Experience	Average Salary Range
5 years	₹3.1 Lakhs to ₹4.0 Lakhs per year
6 years	₹3.4 Lakhs to ₹4.3 Lakhs per year
7 years	₹3.8 Lakhs to ₹4.3 Lakhs per year
8 years	₹4.1 Lakhs to ₹5.3 Lakhs per year

and so on.

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Hapag-Lloyd Senior Customer Service Executive Salaries in Mumbai

Hapag-Lloyd Senior Customer Service Executive salary in Mumbai ranges between ₹3.1 Lakhs to ₹7.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.

Hapag-Lloyd Senior Customer Service Executive salaries in Mumbai

Companies similar to Hapag-Lloyd for Senior Customer Service Executive in Mumbai

Latest annual salaries shared by Hapag-Lloyd Senior Customer Service Executive in Mumbai

Experience wise Hapag-Lloyd Senior Customer Service Executive salaries in Mumbai

Similar Designation salaries in Hapag-Lloyd

Salary related reviews for Hapag-Lloyd

Senior Customer Service Executive in Chennai

Senior Customer Service Executive in Chennai

Customer Care Executive in Chennai

Customer Service Associate in Thane

Customer Service Coordinator in Chennai

Hapag-Lloyd Senior Customer Service Executive Salary FAQs

Tell us how to improve this page.