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Grassroots BPO

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3.8

based on 204 Reviews

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Customer Success, Service & Operations

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Grassroots BPO Customer Success, Service & Operations Department Salaries in India

based on 226 latest salaries
Designation Avg Annual Salary Open Jobs

Telecalling Team Lead

Fresher (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Wfm Real Time Analyst

3 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Workforce Management Supervisor

1 year exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

Academic Advisor

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Floor Supervisor

1 year exp. (AmbitionBox Estimate)
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₹0.8 L/yr - ₹1 L/yr

CSR Executive

3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Business Head Sales and Marketing

21 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

IT Support Specialist

3 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

L2 Technical Support Engineer

3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Executive

2 - 8 years exp. (3 salaries)
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₹2.1 L/yr - ₹2.5 L/yr

Assistant Manager

4 - 9 years exp. (3 salaries)
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₹3.3 L/yr - ₹4.5 L/yr

Senior Manager

12 - 14 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Associate

3 - 5 years exp. (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Senior Executive

5 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Support Executive

Fresher (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Last Updated: 17 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Grassroots BPO

2.4

Rated by 66 employees for salary & benefits

Call Center Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Mar 2023
1.0
 for  Salary and Benefits

Likes

There is nothing to like about grassroots...you gain nothing by working there useless company.

Dislikes

...t zone once u make a mistake..they make sure u loose job or they terminated u .. salary is also u fair ..they never paid me one month salary..it's a worst prison anyone can work in ...

read more

Chat Support Executive in Gurgaon / Gurugram

Full Time

 · 

IT & Information Security Department

1.0
  •  posted on 25 Apr 2023
1.0
 for  Salary and Benefits

Likes

...s company is totally fraud and they always do miss communication with employees. Never give full salary they do unwanted deduction everytime.

read more

Dislikes

Be ready to get termination letter without salary. This company can fire you anytime within a second and without reason, you will be weeping with shock, they can put you in very bad condition any time. No will listen your voice.

read more

Manager WFM in Mysuru / Mysore

Swiggy Department

5.0
  •  posted on 23 Apr 2022
5.0
 for  Salary and Benefits

Likes

Its a great job for college students if they need some money to invest on there personal life and dreams .. Great TLs and HR people ..kind to everyone and helpful nature ! Cheers to company for hiring and helping us

read more

Dislikes

Less salary for agents how have done more than 1 or more years in the company

read more

Claim Processing Executive in Mysuru / Mysore

Process Excellence Department

4.0
  •  posted on 25 Apr 2022
2.0
 for  Salary and Benefits

Likes

The company is like 2nd home to us its like family everyone is so friendly and caring the atmosphere is mind blowing

Dislikes

There is a lot of politics and the management people doesn’t address our issues salary is decent but career growth is slow

read more

HR Executive in Mysuru / Mysore

Swiggy Department

3.0
  •  posted on 27 Apr 2022
2.0
 for  Salary and Benefits

Likes

Internal growth and on time salary

Dislikes

Employees not getting a proper salary based on designation. Because of this manegement is loosing many experienced and Best employees if this is taken care manegement Trust Us Grassroots Is Going build next level.

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see more salary related reviews

Grassroots BPO interview questions by designations

Processing Executive (2)Graphic Designer (1)Customer Care Executive (1)Talent Acquisition Specialist (1)
View all 7 interview experiences
More about working at Grassroots BPO

Grassroots BPO Salary FAQs

How much does Grassroots BPO pay per year?
The average Grassroots BPO salary ranges from approximately ₹1 Lakh to ₹2.5 Lakhs per year for a Associate and ₹3.3 Lakhs to ₹4.5 Lakhs per year for a Assistant Manager. Salary estimates are based on 226 Grassroots BPO salaries received from various employees of Grassroots BPO. Grassroots BPO employees rate the overall salary and benefits package 2.4/5 stars.
What is the highest salary in Grassroots BPO?
The highest-paying job at Grassroots BPO is a Assistant Manager with a salary of ₹3.3 Lakhs to ₹4.5 Lakhs per year. The top 10% of employees earn more than ₹4.40 lakhs per year. The top 1% earn more than a whopping ₹12 lakhs per year.
What is the minimum salary in Grassroots BPO?
Minimum salary at Grassroots BPO depends on the role you are applying for. For Process Associate the minimum salary is ₹1 Lakh to ₹2.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.3 Lakh to ₹3 Lakhs per year and so on.
What is the salary package for freshers in Grassroots BPO?
The average salary at Grassroots BPO for freshers varies from ₹1.5 Lakh to ₹3 Lakhs per year for BPO Executive and ₹2.3 Lakhs to ₹3.6 Lakhs per year for Digital Marketing Expert.
What is the notice period at Grassroots BPO in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Grassroots BPO employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 46% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 176 responses on AmbitionBox in last 2 years.

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Grassroots BPO Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Grassroots BPO is INRunlock blur . Salary estimates are based on 226 Grassroots BPO latest salaries received from various employees of Grassroots BPO.

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