Globiva Customer Service Agent salaries in Kolkata

Likes

Nothing

Dislikes

Very bad environment and worst management and hr. Make employees work for free and never gives salary. Joined last month and never got the salary till now. Worst fraud company ever. Fraud globiva. Never recommend this to anyone or else your future will spoil.

Likes

1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only

Dislikes

1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor

Likes

Work environment and support is there for you.. When u will be on your shift, all your colleagues and tl are there to support you..

Dislikes

There is no increment in salary as i am working on this from 2 years almost. But there is no increment, nd there is no job security, its totally depends on your work performance....

Likes

You can survive in this company because of your colleagues

Dislikes

The management in GLOBIVA is much worse than you can expect. The company will never give you a hike in your salary. Stack ranking score calculation is more worst. When you give feedback about the management rather than helping an employee and then go ahead and complain to the leader there is no word called "CONFIDENTIAL" to the GLOBIVA management. from the employee the feedback is just taken and never improved. They never give week off. Made us to work on week off days

Likes

There is nothing to like about this company, only some supervisors are good.

Dislikes

...ager, no one knows how to speak to employees, they act like they own everything. Salary issue in every month due to technical glitch on attendance update, which never gets fixed. Poor break management, you can't take a peaceful break, if you take, supervisors will start to call and Harras you. The management team is absolutely useless, rude behavior from them as well. Most of the time you have to do night or evening shifts despite being a domestic process, which you can't complain about as well, they will give the excuse as rotational shift. In office politics, if you are a loyal dog of the supervisors, you will get a promotion then only. In the name of configuration of your own computer for work for home, they will basically block everything, you can't access anything externally on your own computer, also it monitors your all action even when you are not at work, which is really a privacy concern, also in this you are helpless. You have to be invincible if you want to work here, no natural issues, health issues should happen to you according to them. So, these are everything, I will not gain anything by saying anything bad about the company, I also came here to work and gain experience, but my life turned upside down. These are nothing but the truth, I left here recently as soon as I got a better opportunity from a very reputed company. So, keep trying, but do not ever enter this company, that will be my wise suggestion. Still if you want to make your life hell, that choice is up to you.