Globiva Kolkata Customer Care Associate Salaries by 3 Employees

0 - 2 years exp.

₹1.8 Lakh - ₹2.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

19% less than the average Customer Care Associate Salary in BPO Companies for 0 - 2 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Customer Care Associate Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr
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Customer Success, Service & Operations Customer Care Associate Salary 2 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2 L/yr

Last Updated: 16 Feb 2024

Companies similar to Globiva for Customer Care Associate in Kolkata

Globiva Customer Care Associate Salary

0 - 2 years exp. (3 salaries)

₹1.8 L/yr - ₹2.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Fusion CX Customer Care Associate Salary 0 - 4 years exp. (45 salaries)	₹0.9 L/yr - ₹2.1 L/yr 31% less
Teleperformance Customer Care Associate Salary 0 - 4 years exp. (35 salaries)	₹1.2 L/yr - ₹4.6 L/yr 13% more
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Shoppers Stop Customer Care Associate Salary 0 - 7 years exp. (34 salaries)	₹1.1 L/yr - ₹2.5 L/yr 10% more
Offshoot Agency Customer Care Associate Salary 0 - 4 years exp. (20 salaries)	₹1.2 L/yr - ₹2.4 L/yr 16% less
Tech Mahindra Customer Care Associate Salary 0 - 4 years exp. (18 salaries)	₹1 L/yr - ₹2.5 L/yr 9% less

Customer Care Associate salary at Globiva ranges between ₹1.8 Lakh to ₹2.2 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Globiva.

Experience wise Globiva Customer Care Associate salaries in Kolkata

Last Updated: 16 Feb 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.2 L/yr
1 year (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.4 L/yr

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Salary related reviews for Globiva

Customer Care Associate in New Delhi

Customer Success, Service & Operations Department

3.0

• posted on 06 Aug 2020

1.0

for Salary and Benefits

Likes

I was from the pilot batch intially I enjoyed working there were lot of interval postings. The process was going to ramp down so they started firing people and giving half salaries to employees.

Dislikes

there is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is not there. Wasted my 2 years did not got any opportunity.

Salary - Bad

+6 more

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Mar 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Everything, salary deduction, reason pucho to 10 different bande, 10 different baat batayenge, jisse samjhao pura issue kahega me dekhta hu, or fir koi response nahi, charu(HR) or Harish(AM), ye sabse gande log or saara management inke jaise h, ghatiya log

Salary - Bad

+6 more

Process Associate in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 05 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Very bad environment and worst management and hr. Make employees work for free and never gives salary. Joined last month and never got the salary till now. Worst fraud company ever. Fraud globiva. Never recommend this to anyone or else your future will spoil.

Salary - Bad

+6 more

Customer Support Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Feb 2024

1.0

for Salary and Benefits

Likes

Work environment and support is there for you.. When u will be on your shift, all your colleagues and tl are there to support you..

Work satisfaction - Good

+1 more

Dislikes

There is no increment in salary as i am working on this from 2 years almost. But there is no increment, nd there is no job security, its totally depends on your work performance....

Salary - Bad

+2 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Jul 2023

2.0

for Salary and Benefits

Likes

You can survive in this company because of your colleagues

Dislikes

The management in GLOBIVA is much worse than you can expect. The company will never give you a hike in your salary. Stack ranking score calculation is more worst. When you give feedback about the management rather than helping an employee and then go ahead and complain to the leader there is no word called "CONFIDENTIAL" to the GLOBIVA management. from the employee the feedback is just taken and never improved. They never give week off. Made us to work on week off days

Salary - Poor

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Globiva Customer Care Associate Salary FAQs

How the salary growth look like for a Customer Care Associate at Globiva in Kolkata?

The salary growth for a Customer Care Associate at Globiva in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Kolkata can expect the following growth trajectory at Globiva:

Experience	Average Salary Range
Fresher	₹1.7 Lakhs to ₹2.2 Lakhs per year
1 year	₹1.8 Lakhs to ₹2.3 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.4 Lakhs per year

and so on.

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Globiva Customer Care Associate Salaries in Kolkata

Globiva Customer Care Associate salary in Kolkata ranges between ₹1.8 Lakh to ₹2.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Globiva latest salaries received from various employees of Globiva.