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Offshoot Agency

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3.5

based on 307 Reviews

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Offshoot Agency Customer Care Associate salaries in Kolkata

Annual salary range
0 - 4 years exp.
₹1.2 Lakh - ₹2.4 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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32% less than the average Customer Care Associate Salary in IT Services & Consulting Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Care Associate Salary
0 - 3 years exp. (6 salaries)
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₹1.2 L/yr - ₹1.7 L/yr

Sales & Business Development
Customer Care Associate Salary
0 - 2 years exp. (3 salaries)
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₹1.3 L/yr - ₹2.4 L/yr

Last Updated: 8 Aug 2024

Companies similar to Offshoot Agency for Customer Care Associate in Kolkata

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Offshoot Agency Customer Care Associate Salary

0 - 4 years exp. (20 salaries)
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₹1.2 L/yr - ₹2.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Fusion CX Customer Care Associate Salary

0 - 4 years exp. (45 salaries)
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₹0.9 L/yr - ₹2.1 L/yr

arrow icon 18% less
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Teleperformance Customer Care Associate Salary

0 - 4 years exp. (35 salaries)
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₹1.2 L/yr - ₹4.6 L/yr

arrow icon 34% more
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Shoppers Stop Customer Care Associate Salary

0 - 7 years exp. (34 salaries)
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₹1.1 L/yr - ₹2.5 L/yr

arrow icon 31% more
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Tech Mahindra Customer Care Associate Salary

0 - 4 years exp. (18 salaries)
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₹1 L/yr - ₹2.5 L/yr

arrow icon 8% more
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Startek Customer Care Associate Salary

1 - 6 years exp. (18 salaries)
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₹1 L/yr - ₹2.7 L/yr

arrow icon 3% less
Customer Care Associate salary at Offshoot Agency ranges between ₹1.2 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 20 latest salaries received from various employees of Offshoot Agency.

Latest annual salaries shared by Offshoot Agency Customer Care Associate in Kolkata

8mo ago
₹1.5 Lakh
4 years exp.
1y ago
₹1.5 Lakh
3 years exp.
1y ago
₹1.6 Lakh
2 years exp.
1y ago
₹1.6 Lakh
4 years exp.
1y ago
₹2 Lakhs
2 years exp.
1y ago
avg blur mobile
3 years exp.
1y ago
avg blur mobile
2 years exp.

Experience wise Offshoot Agency Customer Care Associate salaries in Kolkata

Last Updated: 8 Aug 2024

Experience Avg Annual Salary
Fresher  (5 salaries)

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₹1.2 L/yr - ₹2.4 L/yr
1 year  (4 salaries)

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₹1.2 L/yr - ₹2.9 L/yr
2 years  (6 salaries)

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₹1.5 L/yr - ₹2 L/yr
3 years  (3 salaries)

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₹1.3 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹2 L/yr

Similar Designation salaries in Offshoot Agency

Customer Care Executive Salary
(26 salaries)
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₹1 L/yr - ₹2.1 L/yr
Customer Service Associate Salary
(9 salaries)
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₹1.3 L/yr - ₹1.75 L/yr
Customer Service Executive Salary
(6 salaries)
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₹1.2 L/yr - ₹2 L/yr

Salary related reviews for Offshoot Agency

2.9

Rated by 11 employees for salary & benefits

Customer Care Executive in Kolkta

Call Center Department

4.0
  •  posted on 19 Nov 2020
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria, Company policies are good appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Campany random

Team Leader In TATA CAPITAL in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 May 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Not share proper details in starting days and without any information they are deduct 20% in our salary without any off. If you are late 30 min from office timing then they deduct 200/- and after 1 hour mark half day

read more
  • Salary - Bad
    • +6 more

Advisor in New Delhi

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Aug 2021
3.0
 for  Salary and Benefits

Likes

This is my 1st experience in hindi call center. So I m exited to learn new thing..

  • Skill development - Excellent
    • +2 more

Dislikes

Management Is very bad.. If we can share any issue.. couldn't resolve.. Salary issue all tha month.. No support system..

read more

Executive Assistant in Kolkata,sector 5

Customer Support Service Department

1.0
  •  posted on 12 May 2021
1.0
 for  Salary and Benefits

Likes

Company culture is terrible.There is no job security,even the quality members haven't too much knowledge.Because of there silly mistakes,new comers have to suffer a lot.Nothing to learn there,it's totaly a waste of time.There are no particular shift timing.Nothing is good about that company.

read more

Dislikes

Work place,people are not that good.Main problem is to take a leave.They deduct salary for leaves.If you get ill then also your leave will not be considerable.Only one week off and its not a particular day.Its a rotational week off.Nither a good cafeteria nor good foods.

read more
  • Salary - Bad
    • +6 more

Back Office Executive,telecaller in Kolkata, Saltlake Sec V

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 31 Oct 2020
4.0
 for  Salary and Benefits

Likes

Overall my experience working with offshoot is good , good office environment, There are no salary issue, Always support from Senior's team

read more
  • Salary - Good
    • +5 more

Dislikes

Downside of this company, there are no leave policy for employees .

see more salary related reviews

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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·
works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Offshoot Agency Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at Offshoot Agency in Kolkata?
The average salary of a Customer Care Associate at Offshoot Agency in Kolkata typically ranges from ₹1.2 Lakhs to ₹2.4 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Care Associate in Kolkata at Offshoot Agency earn more than ₹1.9 Lakhs per year, and the top 1% earn over ₹2.4 Lakhs per year. Customer Care Associate Salaries at Offshoot Agency can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Offshoot Agency employees in India.
What is the estimated take home salary of a Customer Care Associate at Offshoot Agency in Kolkata?
The estimated take-home salary of a Customer Care Associate at Offshoot Agency in Kolkata typically ranges from ₹11,235 to ₹12,477 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹2.4 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Offshoot Agency. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Offshoot Agency for Customer Care Associate in India?
Teleperformance ₹1.2 Lakhs to ₹4.6 Lakhs per year
Shoppers Stop ₹1.1 Lakhs to ₹2.5 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹2.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Offshoot Agency, depending on the role and experience level.
What is the salary of a Customer Care Associate in companies similar to Offshoot Agency in Kolkata?
The salary of a Customer Care Associate at companies similar to Offshoot Agency in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Startek ₹1.0 Lakhs to ₹2.7 Lakhs per year
Fusion CX ₹0.9 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Associate at Offshoot Agency in Kolkata?
The salary growth for a Customer Care Associate at Offshoot Agency in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Kolkata can expect the following growth trajectory at Offshoot Agency:

Experience Average Salary Range
Fresher ₹1.2 Lakhs to ₹2.4 Lakhs per year
1 year ₹1.2 Lakhs to ₹2.9 Lakhs per year
2 years ₹1.5 Lakhs to ₹2.0 Lakhs per year
3 years ₹1.3 Lakhs to ₹3.0 Lakhs per year
and so on.

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Offshoot Agency Customer Care Associate salary in Kolkata ranges between ₹1.2 Lakh to ₹2.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 20 Offshoot Agency latest salaries received from various employees of Offshoot Agency.