Shoppers Stop Kolkata Customer Care Associate Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹1.1 Lakh - ₹2.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

23% less than the average Customer Care Associate Salary in Retail Companies for 0 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Sales & Business Development Customer Care Associate Salary 1 - 6 years exp. (9 salaries)	₹1.1 L/yr - ₹2.4 L/yr
Customer Success, Service & Operations Customer Care Associate Salary 1 - 5 years exp. (6 salaries)	₹1.2 L/yr - ₹2.3 L/yr
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Merchandising, Retail & eCommerce Customer Care Associate Salary 1 - 4 years exp. (4 salaries)	₹1.3 L/yr - ₹2.4 L/yr
BFSI, Investments & Trading Customer Care Associate Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹1.3 L/yr - ₹2.1 L/yr
Procurement & Supply Chain Customer Care Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹1.9 L/yr

Last Updated: 1 Mar 2025

Companies similar to Shoppers Stop for Customer Care Associate in Kolkata

Shoppers Stop Customer Care Associate Salary

0 - 6 years exp. (36 salaries)

₹1.1 L/yr - ₹2.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Fusion CX Customer Care Associate Salary 0 - 4 years exp. (45 salaries)	₹0.9 L/yr - ₹2.1 L/yr 27% less
Teleperformance Customer Care Associate Salary 0 - 5 years exp. (35 salaries)	₹1.2 L/yr - ₹4.6 L/yr 18% more
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Offshoot Agency Customer Care Associate Salary 0 - 4 years exp. (20 salaries)	₹1.2 L/yr - ₹2.4 L/yr 11% less
Tech Mahindra Customer Care Associate Salary 0 - 4 years exp. (18 salaries)	₹1 L/yr - ₹2.5 L/yr 4% less
Startek Customer Care Associate Salary 1 - 6 years exp. (18 salaries)	₹1 L/yr - ₹2.7 L/yr 14% less

Customer Care Associate salary at Shoppers Stop ranges between ₹1.1 Lakh to ₹2.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 36 latest salaries received from various employees of Shoppers Stop.

Experience wise Shoppers Stop Customer Care Associate salaries in Kolkata

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.5 L/yr - ₹1.9 L/yr
1 year (9 salaries)	₹1.1 L/yr - ₹2.2 L/yr
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2 years (8 salaries)	₹1.1 L/yr - ₹2.4 L/yr
3 years (6 salaries)	₹1.1 L/yr - ₹2.4 L/yr
4 years (7 salaries)	₹1.1 L/yr - ₹2.5 L/yr
5 years (3 salaries)	₹1.1 L/yr - ₹2.3 L/yr
6 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr

View all

From

Customer Care Associate

₹

Lakhs/yr

0 - 7 years exp.

Unit Head

₹

Lakhs/yr

12 - 22 years exp.

Customer Care Associate

0 - 7 years exp.

Team Lead

1 - 10 years exp.

43% hike

Department Manager

0 - 13 years exp.

71% hike

From

Customer Care Associate

0 - 7 years exp.

Cashier

0 - 8 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Shoppers Stop

Sales Executive Salary

(17 salaries)

₹1.1 L/yr - ₹2.8 L/yr

Customer Care Executive Salary

(16 salaries)

₹1.2 L/yr - ₹2.2 L/yr

Customer Service Associate Salary

(10 salaries)

₹1.15 L/yr - ₹2.67 L/yr

Customer Service Executive Salary

(7 salaries)

₹2 L/yr - ₹3.5 L/yr

Top skills at Shoppers Stop for Customer Care Associate

Customer Service Sales Merchandising customer care Customer Handling Communication Skills Customer Relationship Strong Communication Skills Customer Complaints Writing customer support Handling Customer Queries Leadership Skills Management Skills Marketing

Salary related reviews for Shoppers Stop

2.1

Rated by 10 employees for salary & benefits

Customer Care Associate in Chandigarh

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Dec 2024

1.0

for Salary and Benefits

Likes

Don't join shopper stop in Chandigarh i requested to everyone don't waste your time because there HR is not good .

Dislikes

...eading them. My only point is, if someone is in need, they shouldn’t work there. They don’t increase the salary, nor do they listen to the workers. If you approach them for any work, they’re always busy on their phones. They’ll tell you, “Wait a bit,” but when you go later, they’ll say, “Were you asleep?” Oh, so only when you have time, others can talk to you? I have worked many jobs, but I have never seen such HR behavior anywhere else. They deduct PF but don’t even give the number. I’ve been begging for the number for so long, but they still haven’t given it to me.

Salary - Bad

+6 more

Customer Care Associate in Raipur

Merchandising, Retail & eCommerce Department

5.0

• posted on 26 May 2022

4.0

for Salary and Benefits

Likes

The company has done a lot for us, so we also want to do good for the company, the company also gives us a chance to move forward.

Salary - Good

+6 more

Dislikes

Salary is less, our old one should start by doing incentive plan, our higher post should help a little greener, whatever we have, we should use it.

Customer Care Associate in New Delhi

Ladies Western Department

5.0

• posted on 09 Jun 2020

4.0

for Salary and Benefits

Likes

In this pandemic.. Shoppers Stop support there employees with time to time payment and job satisfaction.. shoppers stop has great company policies and management..

Salary - Good

+6 more

Dislikes

Company, mangement, salary everything is good but timing is little bit long..

Customer Care Associate in Bangalore / Bengaluru

Cashier Department

5.0

• posted on 10 Oct 2019

5.0

for Salary and Benefits

Likes

Ya it's almost second family for me.. ya in agree I am getting low much salary but , Aim is keep continue my best and growing my self... In Shopper's stop

Salary - Excellent

+5 more

Dislikes

Don't have any issues but . May be my salary less.. or else Shopper's stop is a good company..

Team Lead in Mumbai

Other Department

1.0

• posted on 12 Jul 2020

1.0

for Salary and Benefits

Likes

...comes to help in covid...i have never seen a cheap company like shoppers stop...our salary were giving on our leaves...and store forced to join stote..person spent 10k to reach the location. Then it is told that u r terminated.. whatever the review was given...the head of the department thought this guys is not gud as per the feedback even he knows him or not...they are not aware eho js gud eho is bad....m not sad with the decision of terminating but the reason was rubbish... Company is not aware who is gud who is bad. ..will not stand up

Skill development - Excellent

+1 more

Dislikes

Company didn't help when needed

Salary - Bad

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

90 participants . expiring in 2d

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Shoppers Stop Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at Shoppers Stop in Kolkata?

The average salary of a Customer Care Associate at Shoppers Stop in Kolkata typically ranges from ₹1.1 Lakhs to ₹2.5 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Care Associate in Kolkata at Shoppers Stop earn more than ₹2.3 Lakhs per year, and the top 1% earn over ₹2.5 Lakhs per year. Customer Care Associate Salaries at Shoppers Stop can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Shoppers Stop employees in India.

What is the estimated take home salary of a Customer Care Associate at Shoppers Stop in Kolkata?

The estimated take-home salary of a Customer Care Associate at Shoppers Stop in Kolkata typically ranges from ₹12,786 to ₹14,162 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹2.5 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Shoppers Stop. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Associate at Shoppers Stop in Kolkata?

To be a Customer Care Associate at Shoppers Stop in Kolkata, the key skills required include:

- Customer Service
- Sales
- Merchandising
- customer care
- Customer Handling

These skills are highly valued at Shoppers Stop and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Shoppers Stop for Customer Care Associate in India?

Teleperformance

₹1.2 Lakhs to ₹4.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Shoppers Stop, depending on the role and experience level.

What is the salary of a Customer Care Associate in companies similar to Shoppers Stop in Kolkata?

The salary of a Customer Care Associate at companies similar to Shoppers Stop in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.0 Lakhs to ₹2.5 Lakhs per year
Offshoot Agency	₹1.2 Lakhs to ₹2.4 Lakhs per year
Startek	₹1.0 Lakhs to ₹2.7 Lakhs per year
Fusion CX	₹0.9 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Associate at Shoppers Stop in Kolkata?

The salary growth for a Customer Care Associate at Shoppers Stop in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Kolkata can expect the following growth trajectory at Shoppers Stop:

Experience	Average Salary Range
Fresher	₹1.5 Lakhs to ₹1.9 Lakhs per year
1 year	₹1.1 Lakhs to ₹2.2 Lakhs per year
2 years	₹1.1 Lakhs to ₹2.4 Lakhs per year
3 years	₹1.1 Lakhs to ₹2.4 Lakhs per year

and so on.

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Shoppers Stop Customer Care Associate Salaries in Kolkata

Shoppers Stop Customer Care Associate salary in Kolkata ranges between ₹1.1 Lakh to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 36 Shoppers Stop latest salaries received from various employees of Shoppers Stop.

Shoppers Stop Customer Care Associate salaries in Kolkata (Updated 2025)

Companies similar to Shoppers Stop for Customer Care Associate in Kolkata

Latest annual salaries shared by Shoppers Stop Customer Care Associate in Kolkata

Experience wise Shoppers Stop Customer Care Associate salaries in Kolkata

Similar Designation salaries in Shoppers Stop

Top skills at Shoppers Stop for Customer Care Associate

Salary related reviews for Shoppers Stop

Customer Care Associate in Chandigarh

Customer Care Associate in Raipur

Customer Care Associate in New Delhi

Customer Care Associate in Bangalore / Bengaluru

Team Lead in Mumbai

Shoppers Stop Customer Care Associate Salary FAQs

Tell us how to improve this page.