Shoppers Stop Customer Care Executive Salaries by 100+ Employees (Updated 2025)

0 - 5 years exp.

₹1.2 Lakh - ₹3.5 Lakhs

Salary of majority employees

23% less than the average Customer Care Executive Salary in Retail Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 5 years exp. (25 salaries)	₹1.2 L/yr - ₹3.5 L/yr
Sales & Business Development Customer Care Executive Salary 1 - 5 years exp. (15 salaries)	₹1.2 L/yr - ₹2.8 L/yr
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UX, Design & Architecture Customer Care Executive Salary 1 - 5 years exp. (7 salaries)	₹1.3 L/yr - ₹2.2 L/yr
BFSI, Investments & Trading Customer Care Executive Salary 2 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3 L/yr
Marketing & Communication Customer Care Executive Salary 0 - 4 years exp. (4 salaries)	₹1.2 L/yr - ₹2.2 L/yr

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Last Updated: 11 Mar 2025

Companies similar to Shoppers Stop for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
MedPlus Customer Care Executive Salary 0 - 6 years exp. (33 salaries)	₹1.6 L/yr - ₹2.5 L/yr 12% more
Reliance Retail Customer Care Executive Salary 1 - 4 years exp. (28 salaries)	₹1.2 L/yr - ₹4.5 L/yr 16% more
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Future Group Customer Care Executive Salary 1 - 4 years exp. (17 salaries)	₹1.5 L/yr - ₹3.1 L/yr 3% more
Landmark Group Customer Care Executive Salary 0 - 9 years exp. (17 salaries)	₹0.9 L/yr - ₹5.5 L/yr 50% more
DMart Customer Care Executive Salary 0 - 4 years exp. (12 salaries)	₹1.3 L/yr - ₹2.5 L/yr 10% less
Big Bazaar Customer Care Executive Salary 2 - 4 years exp. (8 salaries)	₹1 L/yr - ₹2.1 L/yr 14% less
Lifestyle Customer Care Executive Salary 1 - 6 years exp. (8 salaries)	₹1.4 L/yr - ₹2.5 L/yr 1% more
Walmart Customer Care Executive Salary 0 - 2 years exp. (7 salaries)	₹2.8 L/yr - ₹5.5 L/yr 102% more
Marks & Spencer Customer Care Executive Salary 3 - 9 years exp. (7 salaries)	₹2.9 L/yr - ₹3.7 L/yr 64% more
V2 Retail Customer Care Executive Salary 1 - 5 years exp. (5 salaries)	₹2.1 L/yr - ₹2.4 L/yr 12% more
VIP Industries Customer Care Executive Salary 1 - 8 years exp. (5 salaries)	₹1.4 L/yr - ₹3.5 L/yr 8% more
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IKEA Customer Care Executive Salary 3 - 5 years exp. (5 salaries)	₹2.7 L/yr - ₹4.3 L/yr 81% more
Decathlon Customer Care Executive Salary 1 - 2 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 35% more
Reliance Trends Customer Care Executive Salary 0 - 1 year exp. (4 salaries)	₹1 L/yr - ₹1.8 L/yr 39% less
Vishal Mega Mart Customer Care Executive Salary 1 - 4 years exp. (4 salaries)	₹0.9 L/yr - ₹2.3 L/yr 26% less
Metro Cash & Carry Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	₹1 L/yr - ₹2.6 L/yr 9% less
SPAR Hypermarkets Customer Care Executive Salary 2 - 3 years exp. (3 salaries)	₹1.1 L/yr - ₹2 L/yr 20% less

Customer Care Executive salary at Shoppers Stop ranges between ₹1.2 Lakh to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 100 latest salaries received from various employees of Shoppers Stop.

Experience wise Shoppers Stop Customer Care Executive salaries

Last Updated: 11 Mar 2025

Experience	Avg Annual Salary
Fresher (6 salaries)	₹1.2 L/yr - ₹2.3 L/yr
1 year (20 salaries)	₹1.1 L/yr - ₹2.6 L/yr
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2 years (22 salaries)	₹1.1 L/yr - ₹3.3 L/yr
3 years (20 salaries)	₹1.2 L/yr - ₹3.5 L/yr
4 years (21 salaries)	₹1.3 L/yr - ₹3.1 L/yr
5 years (11 salaries)	₹1.5 L/yr - ₹3.3 L/yr

View all

From

Customer Care Executive

0 - 5 years exp.

Cashier

0 - 8 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Salary related reviews for Shoppers Stop

4.2

Rated by 56 employees for salary & benefits

Customer Care Executive in Panvel

Sales & Business Development Department

5.0

• posted on 23 Oct 2020

5.0

for Salary and Benefits

Likes

...agement is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

Some seniors are belive on grouping that's why the true guy who deserve the achievements don't get them.and promotional examination issue.

Customer Care Executive in Hyderabad / Secunderabad

Men's Casual and Formal Department

4.0

• posted on 06 Feb 2019

4.0

for Salary and Benefits

Likes

Teammates are very helpful, nice career growth for dedicated candidates, salary will be best in the industry, work environment will be nice.

Salary - Good

+5 more

Dislikes

Based on the Unit Head the work pressure varied. Rest all good.

Team Lead in Mumbai

Other Department

1.0

• posted on 12 Jul 2020

1.0

for Salary and Benefits

Likes

...comes to help in covid...i have never seen a cheap company like shoppers stop...our salary were giving on our leaves...and store forced to join stote..person spent 10k to reach the location. Then it is told that u r terminated.. whatever the review was given...the head of the department thought this guys is not gud as per the feedback even he knows him or not...they are not aware eho js gud eho is bad....m not sad with the decision of terminating but the reason was rubbish... Company is not aware who is gud who is bad. ..will not stand up

Skill development - Excellent

+1 more

Dislikes

Company didn't help when needed

Salary - Bad

+3 more

Customer Service Executive

Customer Success, Service & Operations Department

5.0

• posted on 20 Sep 2018

5.0

for Salary and Benefits

Likes

...ience in this company .i am very happy because I never get any type of headache.never salary trouble. every month last day salary credited my account.culture is very good.respect of women power.creted sexually harrassement team for safety of women. Career growth fesilitties 1 year salary increase

Salary - Excellent

+6 more

Dislikes

One hour lunch and half and hour tea breaks not like west my time so overall 9 hours duty

Customer Care Associate in Chandigarh

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Dec 2024

1.0

for Salary and Benefits

Likes

Don't join shopper stop in Chandigarh i requested to everyone don't waste your time because there HR is not good .

Dislikes

...eading them. My only point is, if someone is in need, they shouldn’t work there. They don’t increase the salary, nor do they listen to the workers. If you approach them for any work, they’re always busy on their phones. They’ll tell you, “Wait a bit,” but when you go later, they’ll say, “Were you asleep?” Oh, so only when you have time, others can talk to you? I have worked many jobs, but I have never seen such HR behavior anywhere else. They deduct PF but don’t even give the number. I’ve been begging for the number for so long, but they still haven’t given it to me.

Salary - Bad

+6 more

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Shoppers Stop Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Shoppers Stop ?

The average salary of a Customer Care Executive at Shoppers Stop in India typically ranges from ₹1.2 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Executive at Shoppers Stop earn more than ₹2.9 Lakhs per year, and the top 1% earn over ₹3.4 Lakhs per year. Customer Care Executive Salaries at Shoppers Stop can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Shoppers Stop employees in India.

What is the estimated take home salary of a Customer Care Executive at Shoppers Stop in India?

The estimated take-home salary of a Customer Care Executive at Shoppers Stop in India typically ranges from ₹13,627 to ₹15,076 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Shoppers Stop. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Shoppers Stop for Customer Care Executive in India?

Walmart	₹2.8 Lakhs to ₹5.5 Lakhs per year
IKEA	₹2.7 Lakhs to ₹4.3 Lakhs per year
Marks & Spencer	₹2.9 Lakhs to ₹3.7 Lakhs per year
Landmark Group	₹0.9 Lakhs to ₹5.5 Lakhs per year
Decathlon	₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Shoppers Stop, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Shoppers Stop in India?

The salary of a Customer Care Executive at companies similar to Shoppers Stop in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Reliance Retail	₹1.2 Lakhs to ₹4.5 Lakhs per year
V2 Retail	₹2.1 Lakhs to ₹2.4 Lakhs per year
MedPlus	₹1.6 Lakhs to ₹2.5 Lakhs per year
VIP Industries	₹1.4 Lakhs to ₹3.5 Lakhs per year
Future Group	₹1.5 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Shoppers Stop in India?

The salary growth for a Customer Care Executive at Shoppers Stop depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Shoppers Stop:

Experience	Average Salary Range
Fresher	₹1.2 Lakhs to ₹2.3 Lakhs per year
1 year	₹1.1 Lakhs to ₹2.6 Lakhs per year
2 years	₹1.1 Lakhs to ₹3.3 Lakhs per year
3 years	₹1.2 Lakhs to ₹3.5 Lakhs per year

and so on.

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Shoppers Stop Customer Care Executive Salaries

Shoppers Stop Customer Care Executive salary in India ranges between ₹1.2 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 100 Shoppers Stop latest salaries received from various employees of Shoppers Stop.