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Shoppers Stop

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based on 2.5k Reviews

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Salaries
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10
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Shoppers Stop Customer Care Executive Reviews

Updated 30 Nov, 2024

Overall Rating

4.5/5

based on 56 reviews

Rating distribution

5

35 (62.5%)

4

13 (23.2%)

3

4 (7.1%)

2

1 (1.8%)

1

3 (5.4%)

Category Ratings

4.5

Company culture

4.5

Job security

4.5

Skill development

4.4

Work-life balance

4.4

Promotions

4.4

Work satisfaction

4.2

Salary

What employees say about Shoppers Stop?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

47% employees reported

Flexible timing

64% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

3 reviews

4.6

Rated by Men

39 reviews

Shoppers Stop is rated 4.5 out of 5 stars on AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Shoppers Stop is rated 4.5 out of 5 stars on AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Shoppers Stop Customer Care Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

56 reviews found

Sort by: Popular

Customer Care Executive in Panvel

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2020

Likes

Excellent work environment and culture.teamemates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some seniors are belive on grouping that's why the true guy who deserve the achievements don't get them.and promotional examination issue.

Work Details

The job is quite interesting I struggled a bit in the beginning as there was no formal training session.i learnt everything on the job.i got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Personality development programme.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Nov 2024

Likes

SKILL LEARNING JOB SEQRITY

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Over time SOME PEOPLES treat like staff are daily labour s

Customer Care Executive in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2024

Likes

Management and environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increment

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Apr 2024

Likes

nothing is good

Dislikes

everything is worst and difficult

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Bhubaneswar

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Apr 2024

Likes

Very good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much work place is very good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Read Shoppers Stop Customer Care Executive Reviews based on locations

4.7

New Delhi

(7)

4.7

Hyderabad / Secunderabad

(4)

4.1

Kolkata

(4)

Customer Care Executive in Ranchi

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2023

Likes

Good and well company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Care Executive in Indrapuram

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only one day week off

You are reading trusted reviews. Keep reading to find out more about Shoppers Stop.

Customer Care Executive in New Delhi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jan 2023

Likes

Everything is good

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not Job security

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in New Delhi

Full Time

·

Customer care executive Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Dec 2021

Likes

Overall experience is great

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Job security is not available

Work Details

Work life is good at shopeerstop

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

·

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2019

Likes

I like the ambiance and the culture, it was a great experience working with shoppers stop, the seniors were very helpful and staff was very friendly.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The growth is slow

Work Details

I was a customer care associate my work was to satisfy customer needs and give them best shopping experience, i did cashering also.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Goa

Full Time

·

Peresonal shopper Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2018

Likes

This is very good company to work in

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Enjoying

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Ludhiana

Full Time

·

Administration Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2018

Likes

Skill development - Good
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Job security - Poor

Overall Rating

Good

Customer Care Executive in Lucknow

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 May 2018

Likes

systmetics

Dislikes

Salary increment slow.

Work Details

As CCA

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Intern

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2023

Likes

Good Employees

Dislikes

Bad Managers ,bad behavior, bad store manager

Salary - Poor
Promotions - Poor

Customer Care Executive in Thane

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2022

Likes

This company is really good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike work

Work Details

It was excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Surat

Fashion & Accessories Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2022

Likes

Shoppers stop is good compny gopd time and management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2022

Likes

No words to say

Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

No man power every time we have to do a multi tasking work it was so terrible to work over they

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Just a better once i quiet feel happy that's it.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gr Noida

Full Time

·

Menswear Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 04 Dec 2021

Likes

Company policies

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Good

Salary - Bad
Work-life balance - Bad

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Siliguri

Customer service desk Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2021

Likes

Work culture are very good, management, company policies are also good and job security is better.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing 😊

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Pharmaceutical & Biotechnology Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Everything is Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no growth for executive

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Top trending discussions

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a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

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More about working at Shoppers Stop

#14 Best Large Company - 2021

#2 Best Large Retail Company - 2021

HQ - Mumbai, Maharashtra, India
Retail
5k-10k Employees (India)
Public

People also ask about Shoppers Stop's Customer Care Executives

How is Shoppers Stop to work for?

Shoppers Stop is rated 4.5 out of 5, based on 56 reviews by employees on AmbitionBox. Shoppers Stop is known for Company culture which is rated at the top and given a rating of 4.5. However, Salary is rated the lowest at 4.2 and can be improved. To know first hand how it is like to work at Shoppers Stop read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Shoppers Stop?

According to AmbitionBox ratings, Shoppers Stop employees rate its salary and benefits as 4.2 out of 5. You can know more about Shoppers Stop Salaries at AmbitionBox

How is the work culture at Shoppers Stop?

Work culture is rated 4.5 at Shoppers Stop by 56 employees. While job security is rated 4.5 and work-life balance is rated 4.4 at Shoppers Stop. Read detailed reviews by employees of Shoppers Stop on AmbitionBox.

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Shoppers Stop Customer Care Executive Reviews by Locations

Shoppers Stop Customer Care Executive New Delhi Reviews
Shoppers Stop Customer Care Executive Hyderabad / Secunderabad Reviews
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Shoppers Stop Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 56 Shoppers Stop reviews submitted by Shoppers Stop employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shoppers Stop is the right company for you. 47% of employees ...reported the working days at Shoppers Stop as Rotational Shift. 64% employees reported the work timings at Shoppers Stop as Flexible timing. Read more

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Shoppers Stop Customer Care Executive Salary

based on 111 salaries

Unlock

₹1.1 L/yr - ₹3.5 L/yr

19% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Shoppers Stop Customer Care Executive

Health insurance

3 total responses

Job/Soft skill training

5 total responses

Cafeteria

4 total responses

Professional degree assistance

1 total response

View All

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