Genpact Technical Support Associate Salaries by 70+ Employees (Updated 2025)

0 - 6 years exp.

₹1.7 Lakh - ₹5 Lakhs

Salary of majority employees

11% less than the average Technical Support Associate Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Associate Salary 0 - 6 years exp. (25 salaries)	₹1.7 L/yr - ₹4.2 L/yr
Engineering - Software & QA Technical Support Associate Salary 1 - 6 years exp. (11 salaries)	₹2.3 L/yr - ₹4.5 L/yr
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IT & Information Security Technical Support Associate Salary 0 - 3 years exp. (9 salaries)	₹1.8 L/yr - ₹4 L/yr
Engineering - Hardware & Networks Technical Support Associate Salary 2 - 3 years exp. (6 salaries)	₹2.3 L/yr - ₹4.8 L/yr
Sales & Business Development Technical Support Associate Salary 1 - 4 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.7 L/yr

Last Updated: 2 Mar 2025

Companies similar to Genpact for Technical Support Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Technical Support Associate Salary 0 - 6 years exp. (2.5k salaries)	₹1 L/yr - ₹7 L/yr 10% more	3 job openings
Accenture Technical Support Associate Salary 0 - 5 years exp. (263 salaries)	₹1.3 L/yr - ₹7 L/yr 35% more
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Wipro Technical Support Associate Salary 0 - 4 years exp. (239 salaries)	₹1 L/yr - ₹6 L/yr 19% less
IBM Technical Support Associate Salary 0 - 4 years exp. (234 salaries)	₹2 L/yr - ₹5.7 L/yr 5% more
Sutherland Global Services Technical Support Associate Salary 0 - 5 years exp. (228 salaries)	₹1.3 L/yr - ₹5 L/yr 2% more
TCS Technical Support Associate Salary 1 - 8 years exp. (103 salaries)	₹1.8 L/yr - ₹6.1 L/yr 5% more
Cognizant Technical Support Associate Salary 1 - 5 years exp. (47 salaries)	₹2.5 L/yr - ₹8.8 L/yr 59% more
HCLTech Technical Support Associate Salary 0 - 5 years exp. (44 salaries)	₹1.8 L/yr - ₹7.3 L/yr 1% more
Infosys Technical Support Associate Salary 0 - 6 years exp. (29 salaries)	₹1.8 L/yr - ₹6.6 L/yr 9% more
Hewlett Packard Enterprise Technical Support Associate Salary 0 - 5 years exp. (26 salaries)	₹1.9 L/yr - ₹6.2 L/yr 22% more
DXC Technology Technical Support Associate Salary 0 - 6 years exp. (26 salaries)	₹3.3 L/yr - ₹5 L/yr 22% more
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Optum Global Solutions Technical Support Associate Salary 0 - 10 years exp. (11 salaries)	₹3.2 L/yr - ₹6.2 L/yr 38% more
Capgemini Technical Support Associate Salary 0 - 3 years exp. (11 salaries)	₹2.5 L/yr - ₹5.1 L/yr 8% more
NTT Data Technical Support Associate Salary 1 - 6 years exp. (9 salaries)	₹3.2 L/yr - ₹5.2 L/yr 23% more
FIS Technical Support Associate Salary 1 - 6 years exp. (8 salaries)	₹2.2 L/yr - ₹5.8 L/yr 37% more
Eviden Technical Support Associate Salary 1 - 9 years exp. (7 salaries)	₹2.5 L/yr - ₹4.1 L/yr 2% more
UST Technical Support Associate Salary 4 - 6 years exp. (7 salaries)	₹3.9 L/yr - ₹5.5 L/yr 34% more
HCL Group Technical Support Associate Salary 0 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹2.7 L/yr 25% less
NTT DATA, Inc. Technical Support Associate Salary 2 - 5 years exp. (5 salaries)	₹3.4 L/yr - ₹5.5 L/yr 18% more
Virtusa Consulting Services Technical Support Associate Salary 0 - 3 years exp. (3 salaries)	₹2.5 L/yr - ₹4.8 L/yr 4% less

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Technical Support Associate salary at Genpact ranges between ₹1.7 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 71 latest salaries received from various employees of Genpact.

Experience wise Genpact Technical Support Associate salaries

Last Updated: 2 Mar 2025

Experience	Avg Annual Salary
Fresher (8 salaries)	₹2 L/yr - ₹3.5 L/yr
1 year (14 salaries)	₹1.8 L/yr - ₹4 L/yr
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2 years (18 salaries)	₹1.7 L/yr - ₹4.5 L/yr
3 years (14 salaries)	₹2 L/yr - ₹4.8 L/yr
4 years (8 salaries)	₹2.7 L/yr - ₹4.1 L/yr
5 years (5 salaries)	₹3 L/yr - ₹4.5 L/yr
6 years (4 salaries)	₹3.7 L/yr - ₹5 L/yr

View all

Similar Designation salaries in Genpact

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(191 salaries)

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Technical Support Executive Salary

(53 salaries)

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Senior Associate Salary

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Senior Process Associate Salary

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₹1.3 L/yr - ₹5.3 L/yr

Customer Service Associate Salary

(94 salaries)

₹1.45 L/yr - ₹4.7 L/yr

Senior Technical Support Engineer Salary

(11 salaries)

₹4.2 L/yr - ₹7 L/yr

Technical Lead Salary

(148 salaries)

₹8.73 L/yr - ₹33.27 L/yr

Process Associate Salary

(28k salaries)

₹0.85 L/yr - ₹7 L/yr

Desktop Support Engineer Salary

(60 salaries)

₹1 L/yr - ₹6 L/yr

Customer Support Executive Salary

(91 salaries)

₹1.4 L/yr - ₹4.8 L/yr

Top skills at Genpact for Technical Support Associate

Technical Support US Shift MS SQL Server Windows Server Verbal Communication Customer Focus IT Helpdesk Desktop Support Pressure Handling Desktop Administration technical helpdesk

Salary related reviews for Genpact

2.5

Rated by 7 employees for salary & benefits

Technical Support Associate in Hyderabad / Secunderabad

Full Time

Other Department

3.0

• posted on 12 Feb 2025

1.0

for Salary and Benefits

Likes

GENPACT will provide you job security. That's it.

Job security - Excellent

+1 more

Dislikes

It does not have the good salary structure. I have been working in Genpact from last 3 years and I do not appreciate the salary increment procedure of GENPACT. When it comes for promotion, you will find lots of distraction from management. They are giving you job security by saying you won't lose your job but no salary increment. Anybody who wants to join GENPACT, just join for minimum of experience. Please do not plan for long term. At the end of the month, salary always matters.

Salary - Bad

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Senior Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Nov 2024

3.0

for Salary and Benefits

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

Skill development - Good

+4 more

Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.

see more salary related reviews

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What people are saying about Genpact

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sungjinwuu

currently not working

Advice to secure Process Associate At Genpact

I am targeting process Associate role at Genpact and similar roles at other MNCs currently I am in my last semester of MBA (Finance and IT), please guide me , what to prepare and what type of skills I need as a fresher.

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Genpact Technical Support Associate Salary FAQs

What is the salary of Technical Support Associate at Genpact ?

The average salary of a Technical Support Associate at Genpact in India typically ranges from ₹1.7 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Technical Support Associate at Genpact earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Technical Support Associate Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 70+ Genpact employees in India.

What is the estimated take home salary of a Technical Support Associate at Genpact in India?

The estimated take-home salary of a Technical Support Associate at Genpact in India typically ranges from ₹24,532 to ₹25,978 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 70+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Technical Support Associate at Genpact ?

To be a Technical Support Associate at Genpact in india, the key skills required include:

- Technical Support
- US Shift
- MS SQL Server
- Windows Server
- Verbal Communication

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Genpact for Technical Support Associate in India?

Atos	₹7.0 Lakhs to ₹11.0 Lakhs per year
Cognizant	₹2.5 Lakhs to ₹8.8 Lakhs per year
Optum Global Solutions	₹3.2 Lakhs to ₹6.2 Lakhs per year
FIS	₹2.2 Lakhs to ₹5.8 Lakhs per year
Accenture	₹1.3 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.

What is the salary of a Technical Support Associate in companies similar to Genpact in India?

The salary of a Technical Support Associate at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

UST	₹3.9 Lakhs to ₹5.5 Lakhs per year
NTT Data	₹3.2 Lakhs to ₹5.2 Lakhs per year
Hewlett Packard Enterprise	₹1.9 Lakhs to ₹6.2 Lakhs per year
DXC Technology	₹3.3 Lakhs to ₹5.0 Lakhs per year
NTT DATA, Inc.	₹3.4 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Technical Support Associate at Genpact in India?

The salary growth for a Technical Support Associate at Genpact depends on factors such as experience, performance, and promotions. On average, a Technical Support Associate can expect the following growth trajectory at Genpact:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹3.5 Lakhs per year
1 year	₹1.8 Lakhs to ₹4.0 Lakhs per year
2 years	₹1.7 Lakhs to ₹4.5 Lakhs per year
3 years	₹2.0 Lakhs to ₹4.8 Lakhs per year

and so on.

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Genpact Technical Support Associate Salaries by Location

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Genpact Technical Support Associate Salaries

Genpact Technical Support Associate salary in India ranges between ₹1.7 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 71 Genpact latest salaries received from various employees of Genpact.

Genpact Technical Support Associate salaries in India (Updated 2025)

Companies similar to Genpact for Technical Support Associate

Latest annual salaries shared by Genpact Technical Support Associate

Experience wise Genpact Technical Support Associate salaries

Similar Designation salaries in Genpact

Top skills at Genpact for Technical Support Associate

Salary related reviews for Genpact

Technical Support Associate in Hyderabad / Secunderabad

Process Associate in Gurgaon / Gurugram

Process Associate in Bangalore / Bengaluru

Process Associate in Hyderabad / Secunderabad

Senior Process Associate in Gurgaon / Gurugram

Genpact Technical Support Associate Salary FAQs

Tell us how to improve this page.

Genpact Technical Support Associate Salaries by Location