Genpact Technical Support Analyst Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹2.8 Lakhs - ₹5.1 Lakhs

Salary of majority employees

27% less than the average Technical Support Analyst Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Analyst Salary 0 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹5.1 L/yr
IT & Information Security Technical Support Analyst Salary 0 - 3 years exp. (10 salaries)	₹3.3 L/yr - ₹5.1 L/yr
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Data Science & Analytics Technical Support Analyst Salary 0 - 4 years exp. (5 salaries)	₹3 L/yr - ₹4.9 L/yr
Engineering - Hardware & Networks Technical Support Analyst Salary 0 - 6 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹5 L/yr
UX, Design & Architecture Technical Support Analyst Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.4 L/yr

Last Updated: 12 Jan 2025

Companies similar to Genpact for Technical Support Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Technical Support Analyst Salary 1 - 5 years exp. (59 salaries)	₹2 L/yr - ₹8 L/yr 3% more
Wipro Technical Support Analyst Salary 1 - 5 years exp. (31 salaries)	₹2 L/yr - ₹6 L/yr 16% less
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Infosys Technical Support Analyst Salary 0 - 7 years exp. (22 salaries)	₹2.4 L/yr - ₹8 L/yr 19% more
HCLTech Technical Support Analyst Salary 1 - 4 years exp. (86 salaries)	₹2 L/yr - ₹5 L/yr 21% less
Tech Mahindra Technical Support Analyst Salary 1 - 4 years exp. (63 salaries)	₹1.6 L/yr - ₹5.2 L/yr 15% less
Cognizant Technical Support Analyst Salary 0 - 4 years exp. (41 salaries)	₹2 L/yr - ₹6.5 L/yr 8% less
Accenture Technical Support Analyst Salary 1 - 7 years exp. (225 salaries)	₹2.3 L/yr - ₹9.5 L/yr 42% more
IBM Technical Support Analyst Salary 0 - 7 years exp. (38 salaries)	₹2 L/yr - ₹7.3 L/yr 4% less
Capgemini Technical Support Analyst Salary 0 - 4 years exp. (18 salaries)	₹2.4 L/yr - ₹6 L/yr 3% more
Kyndryl Technical Support Analyst Salary 1 - 3 years exp. (18 salaries)	₹3 L/yr - ₹5.2 L/yr 6% less
HCL Group Technical Support Analyst Salary 0 - 4 years exp. (14 salaries)	₹2 L/yr - ₹4.4 L/yr 34% less
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DXC Technology Technical Support Analyst Salary 0 - 3 years exp. (12 salaries)	₹2.6 L/yr - ₹4.2 L/yr 16% less
NTT Data Information Processing Services Technical Support Analyst Salary 2 - 5 years exp. (7 salaries)	₹3 L/yr - ₹8.1 L/yr 16% more
Hewlett Packard Enterprise Technical Support Analyst Salary 1 - 6 years exp. (5 salaries)	₹2.9 L/yr - ₹5 L/yr 8% less
Sutherland Global Services Technical Support Analyst Salary 3 - 8 years exp. (5 salaries)	₹3 L/yr - ₹9.2 L/yr 43% more
Atos Technical Support Analyst Salary 1 - 3 years exp. (5 salaries)	₹2.1 L/yr - ₹4 L/yr 33% less
GlobalLogic Technical Support Analyst Salary 1 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹5.9 L/yr 1% more
Virtusa Consulting Services Technical Support Analyst Salary 0 - 2 years exp. (3 salaries)	₹3.5 L/yr - ₹4.8 L/yr 7% less

Technical Support Analyst salary at Genpact ranges between ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 34 latest salaries received from various employees of Genpact.

Experience wise Genpact Technical Support Analyst salaries

Last Updated: 12 Jan 2025

Experience	Avg Annual Salary
Fresher (5 salaries)	₹3 L/yr - ₹4.2 L/yr
1 year (8 salaries)	₹3.5 L/yr - ₹5 L/yr
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2 years (9 salaries)	₹2.8 L/yr - ₹5 L/yr
3 years (3 salaries)	₹3.7 L/yr - ₹5.1 L/yr
4 years (3 salaries)	₹1.7 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5.1 L/yr
6 years (4 salaries)	₹3.7 L/yr - ₹5 L/yr

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Senior Consultant Salary

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Senior Software Engineer Salary

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Top skills at Genpact for Technical Support Analyst

Technical Support Service Desk IT Helpdesk voice process Customer Service IT Support Troubleshooting bpo Remote Support Desktop Support Troubleshooting Skills Automobile ActiveX international call center international voice

Salary related reviews for Genpact

3.3

Rated by 6 employees for salary & benefits

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 23 Aug 2023

1.0

for Salary and Benefits

Likes

There is nothing that we can like.

Dislikes

They are debiting employee and employer pf contribution in employee salary which is 24% Bosses are too rude and not accepting buy out on emergencies I m totally disappointed Promised incentives but paying same to all who ever is doing best or worst

Technical Support Analyst in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0

• posted on 13 Mar 2019

4.0

for Salary and Benefits

Likes

Traing was the best part of Genpact! They spend so much on training, they train you for a good amount of time. Growth opportunities were very good. They also have options to work part time if you have to take care of your family.

Dislikes

Only bad thing about genpact is they pay you less, especially for new hires. Else everything is awesome

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

see more salary related reviews

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What people are saying about Genpact

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Need advice for selecting the right company

Need help in deciding the company. 1.Fractal Analytics 2.IRIS Software Inc. 3.Perficient 4.BP (British petroleum) 5.Genpact 6.Nagarro 7.GlobalLogic CCTC: 16.4 fixed YOE: 4.7 All above companies are having ctc ranged from 23-25 fixed and position is Senior AWS Data Engg. I am looking for a company which is offering good quality work and even though I need to stretch myself a bit initially I am ok with it. For nagarro I will be initially on the bench. Also any leads for fractal with what is the salary range for senior aws DE for 6+ yrs.

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Genpact Technical Support Analyst Salary FAQs

What is the salary of Technical Support Analyst at Genpact?

Technical Support Analyst salary at Genpact in India ranges between ₹2.8 Lakhs to ₹5.1 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 27% less than the average Technical Support Analyst Salary in India. Salary estimates are based on 34 latest salaries received from various employees of Genpact India.

How does the salary of a Technical Support Analyst at Genpact India compare with the average salary range for this job?

The average salary of a Technical Support Analyst at Genpact is 27% less than the average salary of a Technical Support Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Technical Support Analyst at Genpact?

Technical Support, Service Desk, IT Helpdesk, voice process and Customer Service are some of the popular skills required to work as a Technical Support Analyst at Genpact India.

Which similar companies are paying more than Genpact to a Technical Support Analyst in India?

Sutherland Global Services Technical Support Analyst Salary - ₹3.0 Lakhs to ₹9.2 Lakhs per year
Accenture Technical Support Analyst Salary - ₹2.3 Lakhs to ₹9.5 Lakhs per year
Infosys Technical Support Analyst Salary - ₹2.4 Lakhs to ₹8.0 Lakhs per year
NTT Data Information Processing Services Technical Support Analyst Salary - ₹3.0 Lakhs to ₹8.1 Lakhs per year
TCS Technical Support Analyst Salary - ₹2.0 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Technical Support Analyst in companies similar to Genpact in India?

Capgemini Technical Support Analyst Salary - ₹2.4 Lakhs to ₹6.0 Lakhs per year
GlobalLogic Technical Support Analyst Salary - ₹2.1 Lakhs to ₹5.9 Lakhs per year
IBM Technical Support Analyst Salary - ₹2.0 Lakhs to ₹7.3 Lakhs per year
Kyndryl Technical Support Analyst Salary - ₹3.0 Lakhs to ₹5.2 Lakhs per year
Virtusa Consulting Services Technical Support Analyst Salary - ₹3.5 Lakhs to ₹4.8 Lakhs per year

What is the estimated take home salary of a Technical Support Analyst at Genpact in India?

The estimated take-home salary of a Technical Support Analyst at Genpact ranges between ₹31,213 per month to ₹32,509 per month in India. The take-home salary calculation is based on the average Genpact Technical Support Analyst salary in India which ranges between ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Technical Support Analyst at Genpact?

According to AmbitionBox, 77% of the Genpact Technical Support Analysts reported a notice period of 1 Month, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 39 responses on AmbitionBox in last 2 years.

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Genpact Technical Support Analyst Salaries

Genpact Technical Support Analyst salary in India ranges between ₹2.8 Lakhs to ₹5.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 34 Genpact latest salaries received from various employees of Genpact.