Genpact Technical Support Analyst Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹2.8 Lakhs - ₹5.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

28% less than the average Technical Support Analyst Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Analyst Salary 0 - 6 years exp. (13 salaries)	₹2.8 L/yr - ₹5.1 L/yr
IT & Information Security Technical Support Analyst Salary 0 - 3 years exp. (10 salaries)	₹3.3 L/yr - ₹5.1 L/yr
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Data Science & Analytics Technical Support Analyst Salary 0 - 4 years exp. (5 salaries)	₹3 L/yr - ₹4.9 L/yr
Engineering - Hardware & Networks Technical Support Analyst Salary 0 - 6 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹5 L/yr
UX, Design & Architecture Technical Support Analyst Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.4 L/yr

Last Updated: 30 Mar 2025

Companies similar to Genpact for Technical Support Analyst

Company name	Avg Annual Salary	Open Jobs
Accenture Technical Support Analyst Salary 2 - 7 years exp. (238 salaries)	₹2.6 L/yr - ₹9.9 L/yr 53% more
HCLTech Technical Support Analyst Salary 1 - 3 years exp. (82 salaries)	₹2 L/yr - ₹5 L/yr 21% less
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Tech Mahindra Technical Support Analyst Salary 1 - 3 years exp. (66 salaries)	₹1.6 L/yr - ₹5.2 L/yr 16% less
TCS Technical Support Analyst Salary 1 - 5 years exp. (63 salaries)	₹2 L/yr - ₹8 L/yr At par
Optum Global Solutions Technical Support Analyst Salary 2 - 7 years exp. (60 salaries)	₹3.3 L/yr - ₹8.1 L/yr 34% more
Cognizant Technical Support Analyst Salary 0 - 4 years exp. (42 salaries)	₹2 L/yr - ₹6.5 L/yr 8% less
IBM Technical Support Analyst Salary 0 - 7 years exp. (35 salaries)	₹2.4 L/yr - ₹7.3 L/yr 5% less
Wipro Technical Support Analyst Salary 2 - 5 years exp. (27 salaries)	₹2 L/yr - ₹7.5 L/yr 11% less
Infosys Technical Support Analyst Salary 0 - 7 years exp. (22 salaries)	₹2.4 L/yr - ₹8 L/yr 19% more
Capgemini Technical Support Analyst Salary 0 - 4 years exp. (18 salaries)	₹2.4 L/yr - ₹6 L/yr 2% more
HCL Group Technical Support Analyst Salary 0 - 4 years exp. (14 salaries)	₹2 L/yr - ₹4.4 L/yr 34% less
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DXC Technology Technical Support Analyst Salary 0 - 4 years exp. (12 salaries)	₹2.6 L/yr - ₹4.2 L/yr 16% less
Hewlett Packard Enterprise Technical Support Analyst Salary 1 - 6 years exp. (5 salaries)	₹2.9 L/yr - ₹5 L/yr 8% less
Sutherland Global Services Technical Support Analyst Salary 3 - 8 years exp. (5 salaries)	₹3 L/yr - ₹9.2 L/yr 43% more
NTT DATA, Inc. Technical Support Analyst Salary 2 - 5 years exp. (5 salaries)	₹3.5 L/yr - ₹8.1 L/yr 16% more
FIS Technical Support Analyst Salary 6 - 9 years exp. (4 salaries)	₹3.3 L/yr - ₹3.3 L/yr 22% less
GlobalLogic Technical Support Analyst Salary 1 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹5.9 L/yr 1% more
Virtusa Consulting Services Technical Support Analyst Salary 0 - 2 years exp. (4 salaries)	₹2.8 L/yr - ₹4.8 L/yr 21% less
Atos Technical Support Analyst Salary 1 - 10 years exp. (4 salaries)	₹2.1 L/yr - ₹6.1 L/yr 15% less
NTT Data Technical Support Analyst Salary 2 - 6 years exp. (4 salaries)	₹3 L/yr - ₹8.1 L/yr 60% more

Technical Support Analyst salary at Genpact ranges between ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 34 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Technical Support Analyst

2d ago

₹5.1 Lakhs

3 years exp.

1w ago

₹3.7 Lakhs

3 years exp.

2w ago

₹4.8 Lakhs

1 year exp.

1mo ago

₹3.3 Lakhs

1 month exp.

1mo ago

₹3.3 Lakhs

2 years exp.

2mo ago

5 months exp.

2mo ago

1 month exp.

4mo ago

4 months exp.

4mo ago

4 years exp.

5mo ago

3 years exp.

Experience wise Genpact Technical Support Analyst salaries

Last Updated: 30 Mar 2025

Experience	Avg Annual Salary
Fresher (6 salaries)	₹3 L/yr - ₹4.2 L/yr
1 year (8 salaries)	₹3.5 L/yr - ₹5 L/yr
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2 years (9 salaries)	₹2.8 L/yr - ₹5 L/yr
3 years (3 salaries)	₹3.7 L/yr - ₹5.1 L/yr
4 years (3 salaries)	₹1.7 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr
6 years (4 salaries)	₹3.7 L/yr - ₹5 L/yr

View all

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Top skills at Genpact for Technical Support Analyst

Technical Support Service Desk IT Helpdesk voice process Customer Service IT Support Troubleshooting bpo Remote Support Desktop Support Troubleshooting Skills Automobile ActiveX international call center international voice

Salary related reviews for Genpact

2.6

Rated by 7 employees for salary & benefits

Technical Support Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 23 Aug 2023

1.0

for Salary and Benefits

Likes

There is nothing that we can like.

Dislikes

They are debiting employee and employer pf contribution in employee salary which is 24% Bosses are too rude and not accepting buy out on emergencies I m totally disappointed Promised incentives but paying same to all who ever is doing best or worst

Salary - Bad

+6 more

Technical Support Analyst in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0

• posted on 13 Mar 2019

4.0

for Salary and Benefits

Likes

Traing was the best part of Genpact! They spend so much on training, they train you for a good amount of time. Growth opportunities were very good. They also have options to work part time if you have to take care of your family.

Salary - Good

+6 more

Dislikes

Only bad thing about genpact is they pay you less, especially for new hires. Else everything is awesome

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

see more salary related reviews

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What people are saying about Genpact

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sungjinwuu

currently not working

Advice to secure Process Associate At Genpact

I am targeting process Associate role at Genpact and similar roles at other MNCs currently I am in my last semester of MBA (Finance and IT), please guide me , what to prepare and what type of skills I need as a fresher.

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Genpact Technical Support Analyst Salary FAQs

What is the salary of Technical Support Analyst at Genpact ?

The average salary of a Technical Support Analyst at Genpact in India typically ranges from ₹2.8 Lakhs to ₹5.1 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Technical Support Analyst at Genpact earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.1 Lakhs per year. Technical Support Analyst Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Genpact employees in India.

What is the estimated take home salary of a Technical Support Analyst at Genpact in India?

The estimated take-home salary of a Technical Support Analyst at Genpact in India typically ranges from ₹31,200 to ₹32,497 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Technical Support Analyst at Genpact ?

To be a Technical Support Analyst at Genpact in india, the key skills required include:

- Technical Support
- Service Desk
- IT Helpdesk
- voice process
- Customer Service

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Genpact for Technical Support Analyst in India?

NTT Data	₹3.0 Lakhs to ₹8.1 Lakhs per year
Accenture	₹2.6 Lakhs to ₹9.9 Lakhs per year
Sutherland Global Services	₹3.0 Lakhs to ₹9.2 Lakhs per year
Optum Global Solutions	₹3.3 Lakhs to ₹8.1 Lakhs per year
Infosys	₹2.4 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.

What is the salary of a Technical Support Analyst in companies similar to Genpact in India?

The salary of a Technical Support Analyst at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NTT DATA, Inc.	₹3.5 Lakhs to ₹8.1 Lakhs per year
Capgemini	₹2.4 Lakhs to ₹6.0 Lakhs per year
GlobalLogic	₹2.1 Lakhs to ₹5.9 Lakhs per year
TCS	₹2.0 Lakhs to ₹8.0 Lakhs per year
IBM	₹2.4 Lakhs to ₹7.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Technical Support Analyst at Genpact in India?

The salary growth for a Technical Support Analyst at Genpact depends on factors such as experience, performance, and promotions. On average, a Technical Support Analyst can expect the following growth trajectory at Genpact:

Experience	Average Salary Range
Fresher	₹3.0 Lakhs to ₹4.2 Lakhs per year
1 year	₹3.5 Lakhs to ₹5.0 Lakhs per year
2 years	₹2.8 Lakhs to ₹5.0 Lakhs per year
3 years	₹3.7 Lakhs to ₹5.1 Lakhs per year

and so on.

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Genpact Technical Support Analyst Salaries

Genpact Technical Support Analyst salary in India ranges between ₹2.8 Lakhs to ₹5.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 34 Genpact latest salaries received from various employees of Genpact.