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Genpact Technical Support Analyst salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
0 - 6 years exp.
₹2.8 Lakhs - ₹5.1 Lakhs
Salary of majority employees
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26% less than the average Technical Support Analyst Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Technical Support Analyst Salary
0 - 6 years exp. (10 salaries)
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₹2.8 L/yr - ₹5.1 L/yr

IT & Information Security
Technical Support Analyst Salary
0 - 3 years exp. (7 salaries)
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₹3.3 L/yr - ₹5.1 L/yr

Data Science & Analytics
Technical Support Analyst Salary
0 - 4 years exp. (5 salaries)
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₹3 L/yr - ₹4.9 L/yr

UX, Design & Architecture
Technical Support Analyst Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹4.3 L/yr

Engineering - Hardware & Networks
Technical Support Analyst Salary
Fresher (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.4 L/yr

Last Updated: 30 Mar 2025

Companies similar to Genpact for Technical Support Analyst in Hyderabad / Secunderabad

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Genpact Technical Support Analyst Salary

0 - 6 years exp. (26 salaries)

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₹2.8 L/yr - ₹5.1 L/yr

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Company name Avg Annual Salary Open Jobs
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₹1.6 L/yr - ₹5.2 L/yr

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Accenture Technical Support Analyst Salary

2 - 7 years exp. (29 salaries)

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₹2.7 L/yr - ₹9 L/yr

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₹3.3 L/yr - ₹6.3 L/yr

arrow icon 30% more
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Cognizant Technical Support Analyst Salary

0 - 5 years exp. (14 salaries)

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₹2.1 L/yr - ₹6 L/yr

arrow icon 9% less
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TCS Technical Support Analyst Salary

1 - 4 years exp. (11 salaries)

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₹3 L/yr - ₹5 L/yr

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HCLTech Technical Support Analyst Salary

1 - 4 years exp. (11 salaries)

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₹2.4 L/yr - ₹4.9 L/yr

arrow icon 8% less
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Infosys Technical Support Analyst Salary

0 - 4 years exp. (3 salaries)

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₹4 L/yr - ₹6 L/yr

arrow icon 21% more
Technical Support Analyst salary at Genpact ranges between ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 26 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Technical Support Analyst in Hyderabad / Secunderabad

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Experience wise Genpact Technical Support Analyst salaries in Hyderabad / Secunderabad

Last Updated: 30 Mar 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹3 L/yr - ₹4.2 L/yr
1 year  (7 salaries)

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₹3.5 L/yr - ₹5 L/yr
2 years  (5 salaries)

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₹2.8 L/yr - ₹4.8 L/yr
3 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹4.8 L/yr
4 years  (3 salaries)

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₹1.7 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Genpact

Senior Analyst Salary
(119 salaries)
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₹2.4 L/yr - ₹9.4 L/yr
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₹6.99 L/yr - ₹21.72 L/yr
Senior Consultant Salary
(103 salaries)
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₹7.17 L/yr - ₹26 L/yr
Analyst Salary
(92 salaries)
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₹1.85 L/yr - ₹8 L/yr
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₹1.2 L/yr - ₹6.5 L/yr
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₹2.4 L/yr - ₹5 L/yr
Technical Lead Salary
(31 salaries)
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₹11.05 L/yr - ₹28 L/yr
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₹1 L/yr - ₹4.5 L/yr
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₹2.5 L/yr - ₹7.95 L/yr

Top skills at Genpact for Technical Support Analyst

Technical Support Service Desk IT Helpdesk voice process Customer Service IT Support Troubleshooting bpo Remote Support Desktop Support Troubleshooting Skills Automobile ActiveX international call center international voice

Salary related reviews for Genpact

2.5

Rated by 6 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Aug 2023

1.0
 for  Salary and Benefits

Likes

There is nothing that we can like.

Dislikes

They are debiting employee and employer pf contribution in employee salary which is 24% Bosses are too rude and not accepting buy out on emergencies I m totally disappointed Promised incentives but paying same to all who ever is doing best or worst

read more
  • Salary - Bad
  • +6 more

Customer Success, Service & Operations Department

4.0
  •  posted on 13 Mar 2019

4.0
 for  Salary and Benefits

Likes

Traing was the best part of Genpact! They spend so much on training, they train you for a good amount of time. Growth opportunities were very good. They also have options to work part time if you have to take care of your family.

read more
  • Salary - Good
  • +6 more

Dislikes

Only bad thing about genpact is they pay you less, especially for new hires. Else everything is awesome

read more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 May 2024

1.0
 for  Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

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Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

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  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 13 Oct 2023

2.0
 for  Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

  • Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

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  • Salary - Poor
  • +5 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 07 Feb 2024

2.0
 for  Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

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  • Skill development - Good
  • +1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

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  • Salary - Poor
  • +1 more
see more salary related reviews

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Genpact Technical Support Analyst Salary FAQs

What is the salary of Technical Support Analyst at Genpact in Hyderabad / Secunderabad?
The average salary of a Technical Support Analyst at Genpact in Hyderabad / Secunderabad typically ranges from ₹2.8 Lakhs to ₹5.1 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Technical Support Analyst in Hyderabad / Secunderabad at Genpact earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.1 Lakhs per year. Technical Support Analyst Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Genpact employees in India.
What is the estimated take home salary of a Technical Support Analyst at Genpact in Hyderabad / Secunderabad?
The estimated take-home salary of a Technical Support Analyst at Genpact in Hyderabad / Secunderabad typically ranges from ₹30,896 to ₹32,197 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹5.1 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Technical Support Analyst at Genpact in Hyderabad / Secunderabad?
To be a Technical Support Analyst at Genpact in Hyderabad / Secunderabad, the key skills required include:

  • - Technical Support
  • - Service Desk
  • - IT Helpdesk
  • - voice process
  • - Customer Service

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Technical Support Analyst in India?
Accenture ₹2.7 Lakhs to ₹9.0 Lakhs per year
Optum Global Solutions ₹3.3 Lakhs to ₹6.3 Lakhs per year
Infosys ₹4.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Technical Support Analyst in companies similar to Genpact in Hyderabad / Secunderabad?
The salary of a Technical Support Analyst at companies similar to Genpact in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS ₹3.0 Lakhs to ₹5.0 Lakhs per year
HCLTech ₹2.4 Lakhs to ₹4.9 Lakhs per year
Cognizant ₹2.1 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra ₹1.6 Lakhs to ₹5.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Technical Support Analyst at Genpact in Hyderabad / Secunderabad?
The salary growth for a Technical Support Analyst at Genpact in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Technical Support Analyst in Hyderabad / Secunderabad can expect the following growth trajectory at Genpact:

Experience Average Salary Range
Fresher ₹3.0 Lakhs to ₹4.2 Lakhs per year
1 year ₹3.5 Lakhs to ₹5.0 Lakhs per year
2 years ₹2.8 Lakhs to ₹4.8 Lakhs per year
3 years ₹3.8 Lakhs to ₹4.8 Lakhs per year
and so on.

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Genpact Technical Support Analyst salary in Hyderabad / Secunderabad ranges between ₹2.8 Lakhs to ₹5.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 26 Genpact latest salaries received from various employees of Genpact.