Genpact Helpdesk Analyst salaries in Hyderabad / Secunderabad

Likes

No work pressure, Hybrid work

Dislikes

1) Salary. 2) Politics for this salary also. I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.

Likes

Nothing

Dislikes

Plenty of things to dislike. 1.Salary 2. Appraisal 3. Employee recognition 4. The managers want the associate to be their eyes and ears. 5. Management is not employee centric. 6. HR not willing to talk or respond to the email. Whenever called they would just reply “I will call you later”. Not recommended at all.

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.