HCLTech Hyderabad / Secunderabad Helpdesk Analyst Salaries by 10+ Employees (Updated 2025)

0 - 4 years exp.

₹3.2 Lakhs - ₹4.4 Lakhs

Salary of majority employees

Fixed (94%)

₹3.7 Lakhs

Variable (6%)

₹0.2 Lakh

14% less than the average Helpdesk Analyst Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Helpdesk Analyst Salary 2 - 4 years exp. (6 salaries)	₹3.8 L/yr - ₹4.4 L/yr
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IT & Information Security Helpdesk Analyst Salary 3 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.2 L/yr

Last Updated: 14 Mar 2025

Companies similar to HCLTech for Helpdesk Analyst in Hyderabad / Secunderabad

HCLTech Helpdesk Analyst Salary

0 - 4 years exp. (11 salaries)

₹3.2 L/yr - ₹4.4 L/yr

Company name	Avg Annual Salary	Open Jobs
C3I Solutions Helpdesk Analyst Salary 2 - 5 years exp. (17 salaries)	₹3 L/yr - ₹4.5 L/yr 2% less
Construction Specialties Helpdesk Analyst Salary 8 - 11 years exp. (4 salaries)	₹8.2 L/yr - ₹9.6 L/yr 136% more
Login to view exact salary
Echelon Solutions Group Helpdesk Analyst Salary 2 - 3 years exp. (3 salaries)	₹2.4 L/yr - ₹4.1 L/yr 24% less

Helpdesk Analyst salary at HCLTech ranges between ₹3.2 Lakhs to ₹4.4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 11 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Helpdesk Analyst salaries in Hyderabad / Secunderabad

Last Updated: 14 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.2 L/yr
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.2 L/yr
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2 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.2 L/yr
3 years (3 salaries)	₹3.8 L/yr - ₹4.3 L/yr
4 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.3 L/yr

Similar Designation salaries in HCLTech

Analyst Salary

(1.2k salaries)

₹1.6 L/yr - ₹6.75 L/yr

Senior Analyst Salary

(1.1k salaries)

₹1.8 L/yr - ₹9.13 L/yr

Senior Specialist Salary

(772 salaries)

₹5.4 L/yr - ₹16.5 L/yr

Team Lead Salary

(203 salaries)

₹7 L/yr - ₹27.7 L/yr

Technical Manager Salary

(198 salaries)

₹10 L/yr - ₹40 L/yr

Project Manager Salary

(187 salaries)

₹8.24 L/yr - ₹33.76 L/yr

Business Analyst Salary

(93 salaries)

₹4.41 L/yr - ₹19 L/yr

Deputy Manager Salary

(86 salaries)

₹6.7 L/yr - ₹21 L/yr

Process Associate Salary

(49 salaries)

₹2 L/yr - ₹4 L/yr

Group Manager Salary

(37 salaries)

₹16.7 L/yr - ₹40 L/yr

Top skills at HCLTech for Helpdesk Analyst

International Voice Process Technical Support Troubleshooting Helpdesk Software Support Communication Skills Hardware Support Outlook Helpdesk Management Ticketing Operating Systems Help Desk Operations

Salary related reviews for HCLTech

Rated by 1 employees for salary & benefits

Senior Analyst in Chennai

Full Time

IT & Information Security Department

2.0

• posted on 28 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...s company and Note : ( you don't have an allowance for US projects Night shift). You don't get your "Variable pay" Every three months, they create new policies without any information. One of these policies seems like a way to steal your salary under the name of EPB adjustment Monthly For example, it starts with 500Rs and may increase based on your salary range. The HR and US project manager are the worst Both are well-trained to fool the employees. I can write more about this kind of issue, But I don't have time. please check with other comments and employees

Salary - Bad

+6 more

Senior Analyst in Nagpur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jan 2025

1.0

for Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

Skill development - Good

+2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Salary - Bad

+1 more

Senior Analyst in Noida

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 15 Jan 2025

1.0

for Salary and Benefits

Likes

Food available everytime in cafeteria. Outside view is good .

Skill development - Good

+2 more

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Salary - Bad

+1 more

Senior Analyst in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Promotions - Bad

+1 more

Analyst in Noida

Full Time

IT & Information Security Department

4.0

• posted on 31 Dec 2024

3.0

for Salary and Benefits

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Job security - Good

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Promotions - Poor

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about HCLTech

View All

goodtoknow293

2w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Helpdesk Analyst Salary FAQs

What is the salary of Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad?

The average salary of a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad typically ranges from ₹3.2 Lakhs to ₹4.4 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Helpdesk Analyst in Hyderabad / Secunderabad at HCLTech earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Helpdesk Analyst Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ HCLTech employees in India.

What is the estimated take home salary of a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad?

The estimated take-home salary of a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad typically ranges from ₹28,892 to ₹30,272 per month. This is based on the average salary range of ₹3.2 Lakhs to ₹4.4 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad?

To be a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad, the key skills required include:

- International Voice Process
- Technical Support
- Troubleshooting
- Helpdesk
- Software Support

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Helpdesk Analyst in India?

Construction Specialties

₹8.2 Lakhs to ₹9.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Helpdesk Analyst in companies similar to HCLTech in Hyderabad / Secunderabad?

The salary of a Helpdesk Analyst at companies similar to HCLTech in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

C3I Solutions	₹3.0 Lakhs to ₹4.5 Lakhs per year
Echelon Solutions Group	₹2.4 Lakhs to ₹4.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad?

The salary growth for a Helpdesk Analyst at HCLTech in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Helpdesk Analyst in Hyderabad / Secunderabad can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
Fresher	₹3.2 Lakhs to ₹4.2 Lakhs per year
1 year	₹1.5 Lakhs to ₹4.2 Lakhs per year
2 years	₹1.6 Lakhs to ₹4.2 Lakhs per year
3 years	₹3.8 Lakhs to ₹4.3 Lakhs per year

and so on.

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HCLTech Helpdesk Analyst Salaries in Hyderabad / Secunderabad

HCLTech Helpdesk Analyst salary in Hyderabad / Secunderabad ranges between ₹3.2 Lakhs to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 HCLTech latest salaries received from various employees of HCLTech.