Fusion CX Telesales Team Lead salaries in New Delhi

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

Likes

Fushion Bpo is a good company they provide you on time salary but don't join any sales campaign.the sales management team consider agents like machine or animal.no work life balance.career growth opportunity is there but only for some management's favourite people.The worst management team ever full of politics.After proper resignation they still didn't provide me my relieving letter.If you want to join fushion as a sales associate you have to work for 11 to 12 hours without overtime pay. sales management team have their own law and rules they don't follow any labour law.

Dislikes

Worst management ,no work life balance,they treat people like machines, mandatory streching after hours of shift

Likes

... and culture. Teammates are very supportive and the management is down to earth. Salary cycle is so good and they have cleared everything in the beginning of the joining.

Dislikes

There is a lots of policies which doesn't address our issues. Salary is decent but career growth is little bit slow. The working hours should must be a fix time to maintain the balance of our professional and personal life.

Likes

They trained you well for doing their job. Senior colleagues are helpful to you. Salary is credited in exact date of every month & so that salary slip also. Work environment is average.

Dislikes

...ss & now I'm writing about this process. I've worked for 2 years and 10 months. But in this 2 years a single penny is not increased in salary. There is no increment. In case of promotion they will promote as per their priority. Some TL's are good there, but some are more than worst. Some TL's behaviour is not good. They didn't want to take you leave as per your need. Now coming to the office timing. Office timing was 10-7pm. They wanted you to be in the office at sharp 10 am. But in case of logout they will not let you logout in sharp 7pm, they dragged the time to 8-8.30 pm. For that max people faces issues in transportation while going to home.