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3.9

based on 5.5k Reviews

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Pune
Customer Success, Service & Operations

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FIS Customer Success, Service & Operations Department Salaries in Pune

based on 390 latest salaries
Designation Avg Annual Salary Open Jobs

Billing Analyst

2 years exp. · Pune (AmbitionBox Estimate)
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₹4.8 L/yr - ₹5.7 L/yr

Transport Supervisor

3 years exp. · Pune (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Information System Architect

16 years exp. · Pune (AmbitionBox Estimate)
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₹20.7 L/yr - ₹26.5 L/yr

People Operations Associate

7 years exp. · Pune (AmbitionBox Estimate)
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₹5.5 L/yr - ₹6.3 L/yr

Product Support Engineer 2

3 years exp. · Pune (AmbitionBox Estimate)
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₹7.8 L/yr - ₹10 L/yr

Root Cause Analyst

Fresher · Pune (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Sme Financial Analyst

4 years exp. · Pune (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.7 L/yr

Support Engineer Lead

8 years exp. · Pune (AmbitionBox Estimate)
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₹17.6 L/yr - ₹22.5 L/yr

Technical Implementation Consultant

9 years exp. · Pune (AmbitionBox Estimate)
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₹15.8 L/yr - ₹20.1 L/yr

Senior Associate 1

6 years exp. · Pune (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Change Coordinator

4 years exp. · Pune (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.2 L/yr

PMO Executive

4 years exp. · Pune (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Assistant Manager

7 - 16 years exp. · Pune (10 salaries)
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₹8.4 L/yr - ₹16 L/yr

Senior Manager

13 - 18 years exp. · Pune (4 salaries)
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₹20.4 L/yr - ₹30 L/yr

1 job opening

Specialist

6 - 11 years exp. · Pune (4 salaries)
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₹6.5 L/yr - ₹16 L/yr

Executive

3 - 4 years exp. · Pune (AmbitionBox Estimate)
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₹3.6 L/yr - ₹6.5 L/yr

Manager

11 - 12 years exp. · Pune (AmbitionBox Estimate)
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₹13.9 L/yr - ₹18 L/yr

Technician Supervisor

1 year exp. · Pune (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 19 Feb, 2025

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Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for FIS

3.8

Rated by 51 employees for salary & benefits

Lead Engineer in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Sep 2022
1.0
 for  Salary and Benefits

Likes

Work life balance Supportive management Lots of good thing to learning

  • Skill development - Good
    • +3 more

Dislikes

Salary not as per market No big difference in salary hike performing employee and non performing Talents are leaving the company

read more
  • Salary - Bad

Customer Service Associate in Noida (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Nov 2024
4.0
 for  Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

  • Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

read more
  • Job security - Poor
    • +2 more

Analyst II in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Oct 2023
3.0
 for  Salary and Benefits

Likes

Work safety and lots of other benefits and more comfortability and the respect to the employees are uncomparable with any other firms.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Can't expect a good hike or salary. Promotion is highly competitive.

Customer Care Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023
2.0
 for  Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

read more
  • Salary - Poor
    • +6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

read more
  • Salary - Excellent
    • +3 more

Dislikes

There is no work life balance.

  • Job security - Bad
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FIS interview questions by designations

Software Engineer (25)IT Trainee (23)Senior Software Engineer (19)Software Developer (11)
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More about working at FIS

FIS Salary FAQs

How much does FIS pay per year?
The average FIS salary ranges from approximately ₹1.2 Lakh to ₹3.2 Lakhs per year for a Transport Supervisor and ₹75 Lakhs to ₹98 Lakhs per year for a Senior Director Operations. Salary estimates are based on 390 FIS salaries received from various employees of FIS. FIS employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in FIS?
The highest-paying job at FIS is a Senior Director Operations with a salary of ₹75 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹22.45 lakhs per year. The top 1% earn more than a whopping ₹43.23 lakhs per year.
What is the minimum salary in FIS?
Minimum salary at FIS depends on the role you are applying for. For Team Member the minimum salary is ₹1.8 Lakh to ₹6 Lakhs per year, and for Senior Analyst the minimum salary is ₹3 Lakhs to ₹10.9 Lakhs per year and so on.
What is the salary package for freshers in FIS?
The average salary at FIS for freshers varies from ₹1 Lakh to ₹3.7 Lakhs per year for Intern and ₹6.6 Lakhs to ₹11.9 Lakhs per year for Management Trainee.
What is the notice period at FIS in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 55% of the FIS employees in Customer Success, Service & Operations Department in Pune reported a notice period of 2 Months, 27% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 259 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FIS , Pune is INRunlock blur . Salary estimates are based on 390 FIS latest salaries received from various employees of FIS.

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