Firstsource Solutions Customer Support Associate Salaries in India (Updated 2025)

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Likes

Pretty good company if you are a fresher and need to kickstart your career. Depending on the process you work for, donet expect much in terms of salary (unless you're in a sales process). Othere than that, good work environment. If the salary was upto the mark, would be an overall good place to work.

Dislikes

Salary (not industry standard) Salary Increments (not good)

Likes

Discuss a positive aspect of your previous role. ... Talk about tasks and situations when highlighting your dislikes. ... Acknowledge the status of your job situation. ... Discuss your qualifications for the job.

Dislikes

...tion. The biggest problem with any relationship is lack of communication. ... Unfair Pay. It's hard to find an employee who thinks they make too much money.

Likes

The assistant managers were really helpful in any situation. They were always there for any assistance required.

Dislikes

...t won't be able to pay for the headcount. There was no prior intimation or such. They promised only a month's salary as compensation. But it has been 50 days since my last working day but haven't received the F&F. No proper response from HR team or farewell team as well. The management is pathetic in solving associate's problem. I'm not at all happy.

Likes

One thing is good about firstsource is it provides Job security. It's good company for Freshers to start their career. It's also having good work environment.

Dislikes

The major issue I guess is compensation and benefits. I find that no scope for learning and growing with company, company does not provide personal development training and knowledge improving training.