Firstsource Solutions Telecaller salaries in Mumbai (Updated 2025)

Likes

It is amazing job in my life I love this company way because I am not any compatible English this company I have working 1 year total 4 languages getting totally and good company company all HR and all employees is good relationship totally it is good company in firstsource

Dislikes

It is salary is not good

Likes

I had working experienced in FSL before I know the quality of the company so I rates like this. Also I will be pleased to work again in this homely company

Dislikes

Sometimes simple mistakes should pay a lot.

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.