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First Source Senior Customer Service Associate salaries in Chennai

Annual salary range
0 - 6 years exp.
₹1 Lakh - ₹5.1 Lakhs
Salary of majority employees
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13% less than the average Senior Customer Service Associate Salary in BPO Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
0 - 6 years exp. (203 salaries)
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₹1.2 L/yr - ₹4.2 L/yr

Healthcare & Life Sciences
Senior Customer Service Associate Salary
1 - 6 years exp. (28 salaries)
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₹1.7 L/yr - ₹4.9 L/yr

Finance & Accounting
Senior Customer Service Associate Salary
1 - 5 years exp. (17 salaries)
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₹1 L/yr - ₹2.5 L/yr

BFSI, Investments & Trading
Senior Customer Service Associate Salary
1 - 4 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹5 L/yr

Sales & Business Development
Senior Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.8 L/yr

Last Updated: 14 Dec 2024

Companies similar to First Source for Senior Customer Service Associate in Chennai

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First Source Senior Customer Service Associate Salary

0 - 6 years exp. (308 salaries)

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₹1 L/yr - ₹5.1 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Senior Customer Service Associate Salary

5 - 8 years exp. (4 salaries)

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₹3.5 L/yr - ₹4.8 L/yr

arrow icon 54% more
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₹2 L/yr - ₹4.6 L/yr

arrow icon 27% more
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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 17% more
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₹3 L/yr - ₹4.5 L/yr

arrow icon 54% more
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₹5 L/yr - ₹5.5 L/yr

arrow icon 80% more
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₹1.8 L/yr - ₹2.3 L/yr

arrow icon 30% less
Senior Customer Service Associate salary at First Source ranges between ₹1 Lakh to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 308 latest salaries received from various employees of First Source.

Latest annual salaries shared by First Source Senior Customer Service Associate in Chennai

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Experience wise First Source Senior Customer Service Associate salaries in Chennai

Last Updated: 14 Dec 2024

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹1 L/yr - ₹4.6 L/yr
1 year  (106 salaries)

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₹1 L/yr - ₹3.2 L/yr
2 years  (90 salaries)

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₹1.2 L/yr - ₹4.2 L/yr
3 years  (47 salaries)

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₹1.2 L/yr - ₹5.1 L/yr
4 years  (37 salaries)

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₹1.4 L/yr - ₹5.1 L/yr
View all

Similar Designation salaries in First Source

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₹1.05 L/yr - ₹4 L/yr
Senior Associate Salary
(223 salaries)
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₹1.2 L/yr - ₹6.9 L/yr
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₹1.2 L/yr - ₹3.5 L/yr
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₹1.25 L/yr - ₹5 L/yr
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₹1.15 L/yr - ₹4.55 L/yr
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₹1.05 L/yr - ₹3.25 L/yr
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₹1.8 L/yr - ₹4 L/yr
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₹1.2 L/yr - ₹4.5 L/yr
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₹1.2 L/yr - ₹2.5 L/yr

Top skills at First Source for Senior Customer Service Associate

Communication Skills Customer Service International Voice Process international voice ibm Non Voice Process voice process Outbound Calling international bpo Solving Queries Inbound Calls Night Shift call center

Salary related reviews for First Source

3.0

Rated by 48 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Jul 2023

1.0
 for  Salary and Benefits

Likes

Work environment will be maintained clean that it.

Dislikes

I have joined as fresher in company. Worst experience, No salary hike, increament.My first month salary is around 14k and in few months it decreased as 13 & 12 . After that I received same 14k and it is called increment or salary hike as per company ethics. Joined in 2019 and relieved in 2023 with last month salary of only 17k . So, fresher who were seeking for job don't start your career here, they pay you only minimum wage for 10 years too.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Feb 2024

3.0
 for  Salary and Benefits

Likes

... and team leads are good. I didn't feel much pressure as the process is new. Salary comes on time

read more

Dislikes

Job security. One way can that too for only night shifts Don't consider this job for long term.

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Jul 2023

3.0
 for  Salary and Benefits

Likes

Zero politics inside the office, and excellent environment but the growth is limited.

Dislikes

No salary hikes. Need to work 24/7 shift and sales and service employees on the same floor. Sales people will be earning a lot of incentives compared to service.

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TV help Department

2.0
  •  posted on 06 Jun 2022

3.0
 for  Salary and Benefits

Likes

We can make good money or atleast we used to. Management was employee friendly but not anymore. Safety for women is good with campus but their health is non of company's problem

read more

Dislikes

...om, you have to wait until your next planned break which can be after 2.5 hours. Constant extension but no compensation. Even if you're mentally breaking down, you just have to log in and take calls. It was not like this a year ago but not sure what changed. Employees are Fallin sick but management is not changing.

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Customer Success, Service & Operations Department

2.0
  •  posted on 31 May 2022

1.0
 for  Salary and Benefits

Likes

Good & timely salary, complete your shift & go home no extra sitting, work from home

read more

Dislikes

...arnings are given & then asked to leave the job thats the main reason why every month you see bulk hiring, salary cycle is 15th-16th so make sure to join before 15th to get current month salary else all joining after 16th will get their current month salary in next month.

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First Source Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at First Source Chennai?
Senior Customer Service Associate salary at First Source in Chennai ranges between ₹1.0 Lakhs to ₹5.1 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 13% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 308 latest salaries received from various employees of First Source Chennai.
How does the salary of a Senior Customer Service Associate at First Source Chennai compare with the average salary range for this job?
The average salary of a Senior Customer Service Associate at First Source is 13% less than the average salary of a Senior Customer Service Associate in Chennai. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Associate at First Source?
Communication Skills, Customer Service, International Voice Process, international voice and ibm are some of the popular skills required to work as a Senior Customer Service Associate at First Source Chennai.
Which similar companies are paying more than First Source to a Senior Customer Service Associate in Chennai?
  • Omega Healthcare Senior Customer Service Associate Salary - ₹5.0 Lakhs to ₹5.5 Lakhs per year
  • Cognizant Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹4.5 Lakhs per year
  • TCS Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹4.8 Lakhs per year
  • Wipro Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.6 Lakhs per year
  • HCLTech Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Senior Customer Service Associate in companies similar to First Source in Chennai?
  • Altruist Technologies Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹2.3 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Associate at First Source in Chennai?
The estimated take-home salary of a Senior Customer Service Associate at First Source ranges between ₹20,502 per month to ₹22,158 per month in Chennai. The take-home salary calculation is based on the average First Source Senior Customer Service Associate salary in India which ranges between ₹1.0 Lakhs to ₹5.1 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Associate at First Source in Chennai?
According to AmbitionBox, 36% of the First Source Senior Customer Service Associates in Chennai reported a notice period of 15 days or less, 30% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 195 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

First Source Senior Customer Service Associate salary in Chennai ranges between ₹1 Lakh to ₹5.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 308 First Source latest salaries received from various employees of First Source.