FIS Gurgaon / Gurugram Customer Service Associate Salaries by 50+ Employees

0 - 5 years exp.

₹2.4 Lakhs - ₹4.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

21% more than the average Customer Service Associate Salary in FinTech Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 5 years exp. (31 salaries)	₹2.4 L/yr - ₹4.5 L/yr
Engineering - Software & QA Customer Service Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.9 L/yr
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Finance & Accounting Customer Service Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
Sales & Business Development Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr

Last Updated: 24 Aug 2024

Companies similar to FIS for Customer Service Associate in Gurgaon / Gurugram

FIS Customer Service Associate Salary

0 - 5 years exp. (51 salaries)

₹2.4 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Associate Salary 0 - 8 years exp. (173 salaries)	₹2 L/yr - ₹7 L/yr 37% more	14 job openings
Wipro Customer Service Associate Salary 0 - 2 years exp. (24 salaries)	₹2.4 L/yr - ₹3.8 L/yr 15% less
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Genpact Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹3.6 L/yr - ₹4.3 L/yr 1% less	8 job openings
Teleperformance Customer Service Associate Salary 0 - 7 years exp. (514 salaries)	₹1 L/yr - ₹5.1 L/yr 25% less	6 job openings
Concentrix Corporation Customer Service Associate Salary 0 - 8 years exp. (185 salaries)	₹1.7 L/yr - ₹5.9 L/yr 3% less

Customer Service Associate salary at FIS ranges between ₹2.4 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 51 latest salaries received from various employees of FIS.

Latest annual salaries shared by FIS Customer Service Associate in Gurgaon / Gurugram

7mo ago

₹4.1 Lakhs

5 years exp.

8mo ago

₹4 Lakhs

3 years exp.

10mo ago

₹3.6 Lakhs

5 years exp.

1y ago

₹4 Lakhs

2 years exp.

1y ago

₹3.7 Lakhs

1 year exp.

1y ago

1 year exp.

1y ago

5 months exp.

1y ago

3 years exp.

1y ago

2 months exp.

1y ago

4 years exp.

Experience wise FIS Customer Service Associate salaries in Gurgaon / Gurugram

Last Updated: 24 Aug 2024

Experience	Avg Annual Salary
Fresher (12 salaries)	₹3 L/yr - ₹4.2 L/yr
1 year (13 salaries)	₹2.4 L/yr - ₹6.8 L/yr
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2 years (10 salaries)	₹3.1 L/yr - ₹4.5 L/yr
3 years (13 salaries)	₹3 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.4 L/yr

View all

From

Customer Service Associate

0 - 5 years exp.

Quality Analyst

1 - 5 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in FIS

Customer Service Executive Salary

(39 salaries)

₹2.1 L/yr - ₹5 L/yr

Customer Care Executive Salary

(25 salaries)

₹2.05 L/yr - ₹5 L/yr

Senior Associate Salary

(19 salaries)

₹2.85 L/yr - ₹10 L/yr

Customer Support Executive Salary

(10 salaries)

₹2.4 L/yr - ₹4.6 L/yr

Process Associate Salary

(9 salaries)

₹2.64 L/yr - ₹5 L/yr

Customer Service Representative Salary

(7 salaries)

₹2.64 L/yr - ₹4 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹3 L/yr - ₹3.73 L/yr

Top skills at FIS for Customer Service Associate

international bpo customer support email process bpo customer International Voice Process Customer Service international process international voice inbound voice process Communication Skills voice process international call center US Process Business operations

Salary related reviews for FIS

3.2

Rated by 25 employees for salary & benefits

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Feb 2023

1.0

for Salary and Benefits

Likes

Once you're an employee in FIS you job is secured till the time you don't perform. Company gives you enough trills to proof yourself.

Job security - Excellent

Dislikes

Starting from work satisfaction to salary everything is disappointing. Appraisal is just a myth doesn't matter how long you have been working in the Company.

Salary - Bad

+5 more

Customer Service Associate in Gurgaon / Gurugram

Business Process Outsourcing Department

4.0

• posted on 22 Mar 2021

5.0

for Salary and Benefits

Likes

...rked as an Customer service associate but i feel that the work environment here is pretty good and the pay is sky high you can earn upto 80,000 per month

Salary - Excellent

+4 more

Dislikes

Timing grave yard shifts is very much hectic

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Service Associate in Mumbai

Customer Success, Service & Operations Department

5.0

• posted on 13 Dec 2019

5.0

for Salary and Benefits

Likes

...t give proper training to employee.3. Career growth is not good in PSS.Helpdesk. Salary also not giving up to the mark.but we are working like a animal. At the time of increment they increase only 500 rs. what will happen in 500 rs.Travelling is facility is good. Politics is too much in our process.

Salary - Excellent

+6 more

Dislikes

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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FIS Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at FIS in Gurgaon / Gurugram?

The average salary of a Customer Service Associate at FIS in Gurgaon / Gurugram typically ranges from ₹2.4 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Associate in Gurgaon / Gurugram at FIS earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Associate Salaries at FIS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ FIS employees in India.

What is the estimated take home salary of a Customer Service Associate at FIS in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Service Associate at FIS in Gurgaon / Gurugram typically ranges from ₹27,931 to ₹29,326 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of FIS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at FIS in Gurgaon / Gurugram?

To be a Customer Service Associate at FIS in Gurgaon / Gurugram, the key skills required include:

- international bpo
- customer support
- email process
- bpo
- customer

These skills are highly valued at FIS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than FIS for Customer Service Associate in India?

Accenture

₹2.0 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FIS, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to FIS in Gurgaon / Gurugram?

The salary of a Customer Service Associate at companies similar to FIS in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Genpact	₹3.6 Lakhs to ₹4.3 Lakhs per year
Concentrix Corporation	₹1.7 Lakhs to ₹5.9 Lakhs per year
Wipro	₹2.4 Lakhs to ₹3.8 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at FIS in Gurgaon / Gurugram?

The salary growth for a Customer Service Associate at FIS in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Gurgaon / Gurugram can expect the following growth trajectory at FIS:

Experience	Average Salary Range
Fresher	₹3.0 Lakhs to ₹4.2 Lakhs per year
1 year	₹2.4 Lakhs to ₹6.8 Lakhs per year
2 years	₹3.1 Lakhs to ₹4.5 Lakhs per year
3 years	₹3.0 Lakhs to ₹4.5 Lakhs per year

and so on.

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FIS Customer Service Associate Salaries in Gurgaon / Gurugram

FIS Customer Service Associate salary in Gurgaon / Gurugram ranges between ₹2.4 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 51 FIS latest salaries received from various employees of FIS.